Quality RTO Resources

List of Training  Training Packages


ICT – Information and Communications Technology
The following resources are now available for purchase. The assessment and learner resources have been developed by subject matter experts from industry. All resources have been checked by external validators to ensure they comply with training package requirements and industry expectations.
  • ICT10115 Certificate I in Information, Digital Media and Technology
  • ICT20115 Certificate II in Information, Digital Media and Technology
  • ICT20219 Certificate II in Telecommunications Network Build and Operation
  • ICT30118 Certificate III in Information, Digital Media and Technology
  • ICT40518 Certificate IV in Programming
  • ICT40215 Certificate IV in Information Technology Support
  • ICT40418 Certificate IV in Information Technology Networking
  • ICT40118 Certificate IV in Information Technology
  • ICT50615 Diploma of Website Development
  • ICT50915 Diploma of Digital Media Technologies
  • ICT50818 Diploma of Systems Analysis and Design
  • ICT50118 Diploma of Information Technology
  • ICT50418 Diploma of Information Technology Networking
  • ICT60215 Advanced Diploma of Network Security
  • ICT60115 Advanced Diploma of Information Technology
  • ICT60515 Advanced Diploma of Computer Systems Technology
  • ICT60615 Advanced Diploma of Telecommunications Network Engineering
  • ICT80415 Graduate Diploma of Telecommunications Network Engineering
  • ICT80515 Graduate Diploma of Telecommunications and Strategic Management
  • ICT80315 Graduate Certificate in Telecommunications
  • ICT80115 Graduate Certificate in Information Technology and Strategic Management
  • ICT30120 Certificate III in Information Technology
  • ICT40120 Certificate IV in Information Technology
  • ICT50220 Diploma of Information Technology
  • ICT60220 Advanced Diploma of Information Technology
  • ICT60220 Advanced Diploma of Information Technology (Cyber Security Specialisation)
  • ICT60220 Advanced Diploma of Information Technology (Further Programming Specialisation)
  • ICT50220 Diploma of Information Technology (Advanced Networking)
  • ICT50220 Diploma of Information Technology (Advanced Programming)
  • ICT50220 Diploma of Information Technology (Business Analysis Specialisation)
  • ICT50220 Diploma of Information Technology (Cloud Architect Specialisation)
  • ICT50220 Diploma of Information Technology (Cloud Engineer)
  • ICT50220 Diploma of Information Technology (Cyber Security Specialisation)
  • ICT50220 Diploma of Information Technology (Database and Data Management)
  • ICT50220 Diploma of Information Technology (Front End Web Development)
  • ICT50220 Diploma of Information Technology (Systems Administration)
  • ICT50220 Diploma of Information Technology (Systems Analysis)
  • ICT40120 Certificate IV in Information Technology (Networking)
  • ICT40120 Certificate IV in Information Technology (Programming)
  • ICT40120 Certificate IV in Information Technology (Systems Administration Support)
  • ICT40120 Certificate IV in Information Technology (Web Development)
  • ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
  • ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
  • ICT30120 Certificate III in Information Technology (Programming)
  • ICT30120 Certificate III in Information Technology (Web Development)
Pre-order
  • ICT40915 Certificate IV in Digital and Interactive Games
  • ICT40815 Certificate IV in Digital Media Technologies
  • ICT40315 Certificate IV in Web-Based Technologies
  • ICT50515 Diploma of Database Design and Development
  • ICT60220 Advanced Diploma of Information Technology (Advanced Data Management Information)
  • ICT60220 Advanced Diploma of Information Technology (Full Stack Web Development Specialisation)
  • ICT60220 Advanced Diploma of Information Technology (IT Strategy and Organisational Development Specialisation)
  • ICT60220 Advanced Diploma of Information Technology (Systems Development and Analysis Specialisation)
  • ICT50220 Diploma of Information Technology (Back End Web Development)
  • ICT50220 Diploma of Information Technology (Game Art and Design Specialisation)
  • ICT50220 Diploma of Information Technology (Game Programming)
  • ICT40120 Certificate IV in Information Technology (Database Development)
  • ICT40120 Certificate IV in Information Technology (Database Maintenance)
  • ICT40120 Certificate IV in Information Technology (Gaming Development)
  • ICT30120 Certificate III in Information Technology (Animation)
  • ICT30120 Certificate III in Information Technology (Digital Media)
  • ICT30120 Certificate III in Information Technology (Generalist IT Support)
  • ICT30120 Certificate III in Information Technology (Work Ready Skills)
  • ICT30120 Certificate III in Information Technology (Networking)
  • ICT30120 Certificate III in Information Technology (Systems)
  • ICT20120 Certificate II in Digital Literacy

FNS – Financial Services 
We have developed these assessment resources for a number of TAFE’s and the resources are now available for your RTO. The list of qualifications includes the following:
  • FNS30115 Certificate III in Financial Services
  • FNS30317 Certificate III in Accounts Administration
  • FNS41815 Certificate IV in Financial Services
  • FNS40217 Certificate IV in Accounting and Bookkeeping
  • FNS50217 Diploma of Accounting
  • FNS51815 Diploma of Financial Services
  • FNS60217 Advanced Diploma of Accounting

CHC – Community Services
Our community service assessment and learner resources have been developed by instructional designers and subject matter experts with extensive experience and background in the community service sector. All training and assessment resources are also internally and externally validated by compliance experts. The list of qualifications includes the following:
  • CHC14015 Certificate I in Active Volunteering
  • CHC24015 Certificate II in Active Volunteering
  • CHC34015 Certificate III in Active Volunteering
  • CHC32015 Certificate III in Community Services
  • CHC33015 Certificate III in Individual Support
  • CHC43115 Certificate IV in Disability
  • CHC43015 Certificate IV in Ageing Support
  • CHC43415 Certificate IV in Leisure and Health
  • CHC42015 Certificate IV in Community Services
  • CHC52015 Diploma of Community Services
  • CHC62015 Advanced Diploma of Community Sector Management
  • CHC41215 Certificate IV in Career Development
  • CHC53415 Diploma of Leisure and Health
Pre-order
  • CHC22015 Certificate II in Community Services
  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC40113 Certificate IV in School Age Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care
  • CHC50213 Diploma of School Age Education and Care
  • CHC43315 Certificate IV in Mental Health
  • CHC53315 Diploma of Mental Health
  • CHC30120 Certificate III in Early Childhood and Care
  • CHC30220 Certificate III in School Based Education Support
  • CHC40120 Certificate IV in School Age Education and Care
  • CHC40220 Certificate IV School Based Education Support
  • CHC50120 Diploma of Early Childhood and Care
  • CHC50220 Diploma of School Age Education and Care

RII – Resources and Infrastructure resources 
We have developed these assessment resources. The list of qualifications include the following:
  • RII10115 Certificate I in Resources and Infrastructure Operations
  • RII20715 Certificate II in Civil Construction
  • RII30915 Certificate III in Civil Construction

SIT – Tourism, Travel and Hospitality Training Package
  • SIT10216 Certificate I in Hospitality
  • SIT10116 Certificate I in Tourism (Australian Indigenous Culture)
  • SIT20316 Certificate II in Hospitality
  • SIT20516 Certificate II in Asian Cookery
  • SIT20416 Certificate II in Kitchen Operations
  • SIT20116 Certificate II in Tourism
  • SIT30416 Certificate III in Holiday Parks and Resorts
  • SIT30916 Certificate III in Catering Operations
  • SIT30816 Certificate III in Commercial Cookery
  • SIT30116 Certificate III in Tourism
  • SIT30616 Certificate III in Hospitality
  • SIT30716 Certificate III in Hospitality (Restaurant Front of House)
  • SIT40516 Certificate IV in Commercial Cookery
  • SIT40616 Certificate IV in Catering Operations
  • SIT40416 Certificate IV in Hospitality
  • SIT40316 Certificate IV in Holiday Parks and Resorts
  • SIT50416 Diploma of Hospitality Management
  • SIT60316 Advanced Diploma of Hospitality Management
Pre-order
  • SIT31016 Certificate III in Patisserie
  • SIT50116 Diploma of Travel and Tourism Management

BSB – Business Services Training Package
  • BSB10115 Certificate I in Business
  • BSB30115 Certificate III in Business
  • BSB30415 Certificate III in Business Administration
  • BSB31115 Certificate III in Business Administration (Medical)
  • BSB40215 Certificate IV in Business
  • BSB40615 Certificate IV in Business Sales
  • BSB42618 Certificate IV in New Small Business
  • BSB40515 Certificate IV in Business Administration
  • BSB40315 Certificate IV in Customer Engagement
  • BSB42015 Certificate IV in Leadership and Management
  • BSB42415 Certificate IV in Marketing and Communication
  • BSB50415 Diploma of Business Administration
  • BSB51918 Diploma of Leadership and Management
  • BSB51415 Diploma of Project Management
  • BSB52415 Diploma of Marketing and Communication
  • BSB50215 Diploma of Business
  • BSB61218 Advanced Diploma of Program Management
  • BSB60215 Advanced Diploma of Business
  • BSB61015 Advanced Diploma of Leadership and Management
  • BSB60915 Advanced Diploma of Management (Human Resources)
  • BSB61315 Advanced Diploma of Marketing and Communication
  • BSB80615 Graduate Diploma of Management (Learning)
  • BSB80515 Graduate Certificate in Management (Learning)
  • BSB40120 Certificate IV in Business
  • BSB40520 Certificate IV in Leadership and Management
  • BSB50120 Diploma of Business
  • BSB50420 Diploma of Leadership and Management
  • BSB60120 Advanced Diploma of Business
  • BSB60420 Advanced Diploma of Leadership and Management
  • BSB80120 Graduate Diploma of Management (Learning)
Pre-order
  • BSB20215 Certificate II in Customer Engagement
  • BSB20115 Certificate II in Business
  • BSB30915 Certificate III in Business Administration (Education)
  • BSB30215 Certificate III in Customer Engagement
  • BSB40715 Certificate IV in Franchising
  • BSB41015 Certificate IV in Human Resources
  • BSB42518 Certificate IV in Small Business Management
  • BSB41515 Certificate IV in Project Management Practice
  • BSB80215 Graduate Diploma of Strategic Leadership
  • BSB10120 Certificate I in Workplace Skills
  • BSB20120 Certificate II in Workplace Skills
  • BSB30120 Certificate III in Business
  • BSB30220 Certificate III in Entrepreneurship and New Business
  • BSB40920 Certificate IV in Project Management Practice
  • BSB40320 Certificate IV in Entrepreneurship and New Business
  • BSB50820 Diploma of Project Management
  • BSB60720 Advanced Diploma of Program Management
  • BSB80320 Graduate Diploma of Strategic Leadership
  • BSB80220 Graduate Diploma of Portfolio Management
  • BSB40420 Certificate IV in Human Resource Management
  • BSB40820 Certificate IV in Marketing and Communication
  • BSB50320 Diploma of Human Resource Management
  • BSB50920 Diploma of Quality Auditing
  • BSB50620 Diploma of Marketing and Communication
  • BSB60320 Advanced Diploma of Human Resource Management
  • BSB60220 Advanced Diploma of Conveyancing
  • BSB60520 Advanced Diploma of Marketing and Communication
  • BSB30719 Certificate III in Work Health and Safety
  • BSB41419 Certificate IV in Work Health and Safety
  • BSB51319 Diploma of Work Health and Safety
  • BSB60619 Advanced Diploma of Work Health and Safety

EAL- English as an Additional Language
  • 22484VIC Course I in EAL (Access)
  • 22486VIC Course III in EAL (Access)
  • 22488VIC Certificate II in EAL (Employment)
Pre-order
  • 22483VIC Course in EAL
  • 22485VIC Course II in EAL (Access)
  • 22487VIC Certificate IV in EAL (Access)
  • 22489VIC Certificate III in EAL (Employment)
  • 22490VIC Certificate IV in EAL (Employment / Professional)
  • 22491VIC Certificate III in EAL (Further Study)
  • 22492VIC Certificate IV in EAL (Further Study)

SHB – Hairdressing and Beauty Services Training Package
Pre-order
  • SHB20216 Certificate II in Salon Assistant
  • SHB30416 Certificate III in Hairdressing
  • SHB30516 Certificate III in Barbering
  • SHB40216 Certificate IV in Hairdressing

CPC – Construction, Plumbing and Services Training Package
  • CPC30611 Certificate III in Painting and Decorating
  • CPC40110 Certificate IV in Building and Construction (Building)
  • CPC50210 Diploma of Building and Construction (Building)
  • CPC10111 Certificate I in Construction
Pre-order
  • CPC40308 Certificate IV in Building and Construction (Estimating)
  • CPC40508 Certificate IV in Building and Construction (Site Management)
  • CPC30211 Certificate III in Carpentry
  • CPC30220 Certificate III in Carpentry
  • CPC40120 Certificate IV in Building and Construction (Building)
  • CPC40120 Certificate IV in Building and Construction (Site Management)
  • CPC50220 Diploma of Building and Construction (Building)
  • CPC50320 Diploma of Building and Construction (Management)
  • CPC30620 Certificate III in Painting and Decorating
  • CPC40320 Certificate IV in Building Project Support (Estimator)
  • CPC40320 Certificate IV in Building Project Support (Contract Administration)
  • CPC60220 Advanced Diploma of Building and Construction (Management)
  • CPC20220 Certificate II in Construction Pathways

CUA – Creative Arts and Culture Training Package
Pre-order
  • CUA10315 Certificate I in Visual Arts
  • CUA20215 Certificate II in Creative Industries
  • CUA20715 Certificate II in Visual Arts
  • CUA30415 Certificate III in Live Production and Services
  • CUA31015 Certificate III in Screen and Media
  • CUA31115 Certificate III in Visual Arts
  • CUA40715 Certificate IV in Design
  • CUA40815 Certificate IV in Arts Administration
  • CUA41115 Certificate IV in Photography and Photo Imaging
  • CUA41215 Certificate IV in Screen and Media
  • CUA41315 Certificate IV in Visual Arts
  • CUA50415 Diploma of Live Production and Technical Services
  • CUA50513 Diploma of Live Production Design
  • CUA50715 Diploma of Graphic Design
  • CUA51015 Diploma of Screen and Media
  • CUA51115 Diploma of Visual Arts
  • CUA60213 Advanced Diploma of Live Production and Management Services
  • CUA60315 Advanced Diploma of Graphic Design
  • CUA60415 Advanced Diploma of Creative Product Development
  • CUA60615 Advanced Diploma of Screen and Media
  • CUA60715 Advanced Diploma of Visual Arts

MEM – Manufacturing and Engineering
  • MEM80112 Graduate Diploma of Engineering

HLT – Health
  • HLT43015 Certificate IV in Allied Health Assistance
  • HLT33015 Certificate III in Allied Health Assistance
  • HLT21015 Certificate II in Medical Service First Response
  • HLT31215 Certificate III in Basic Health Care
  • HLT37315 Certificate III in Health Administration
  • HLT33215 Certificate III in Health Support Services
  • HLT54115 Diploma of Nursing
Pre-order
  • HLT26015 Certificate II in Population Health
  • HLT33115 Certificate III in Health Services Assistance
  • HLT23215 Certificate II in Health Support Services
  • HLT47315 Certificate IV in Health Administration
  • HLT57715 Diploma of Practice Management

AUR – Automotive Retail, Service and Repair Training Package
  • AUR30620 Certificate III in Light Vehicle Mechanical Technology
  • AUR40216 Certificate IV in Automotive Mechanical Diagnosis
Pre-order
  • AUR30616 Certificate III in Light Vehicle Mechanical Technology
  • AUR50216 Diploma of Automotive Technology

AHC – Agriculture, Horticulture and Conservation and Land Management Training Package
Pre-order
  • AHC60319 Advanced Diploma of Agribusiness Management
  • AHC51419 Diploma of Agribusiness Management
  • AHC60216 Advanced Diploma of Horticulture

Compliance products from Compliance and Quality Assurance (CAQA)  
The following compliance products are available to purchase:
  • Policies and Procedures for an RTO
  • Policies and Procedures for a CRICOS RTO
  • Policies and Procedures for an ERTO
  • RTO forms and flow charts
  • RTO student handbook (pre-enrolment and post-enrolment)
  • RTO staff handbook
  • RTO compliance registers
  • Training and assessment strategies
  • Internal audit guidelines and template pack
  • CRICOS student orientation kit
  • CRICOS audit guidelines and template pack
  • Pre-training enrolment pack
  • Marketing materials (customised to your RTO)
  • Marketing audit pack (checklists and policies)
  • Recognition of prior learning (RPL) kits
  • Continuous improvement documentation
  • Assessment validation documentation for review of assessor judgements and assessment tools
  • Internal auditing templates
  • Staff recruitment, induction and professional development documentation
  • Strategic and business plan templates
  • RTO registration financial viability pro forma documentation
  • Workplace delivery documentation


List of Individual Units

  • SITHCCC001 Use food preparation equipment
  • SITHCCC003 Prepare and present sandwiches
  • SITHCCC005 Prepare dishes using basic methods of cookery
  • SITHCCC006 Prepare appetisers and salads
  • SITHCCC007 Prepare stocks, sauces and soups
  • SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes
  • SITHCCC012 Prepare poultry dishes
  • SITHCCC013 Prepare seafood dishes
  • SITHCCC014 Prepare meat dishes
  • SITHCCC018 Prepare food to meet special dietary requirements
  • SITHCCC019 Produce cakes, pasteries and breads
  • SITHCCC020 Work effectively as a cook
  • SITHFAB002 Provide responsible service of alcohol
  • SITHFAB003 Operate a bar
  • SITHFAB004 Prepare and serve non-alcoholic beverages
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHFAB010 Prepare and serve cocktails
  • SITHFAB014 Provide table service of food and beverage
  • SITHFAB016 Provide advice on food
  • SITHIND002 Source and use information on the hospitality industry
  • SITHIND004 Work effectively in hospitality service
  • SITHKOP001 Clean kitchen premises and equipment
  • SITHKOP002 Plan and cost basic menus
  • SITHKOP004 Develop menus for special dietary requirements
  • SITHKOP005 Coordinate cooking operations
  • SITHKOP007 Design and cost menus
  • SITHPAT006 Produce desserts
  • SITXCCS006 Provide service to customers
  • SITXCCS007 Enhance customer service exoperiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM002 Show social and cultural sensitivity
  • SITXCOM005 Manage conflict
  • SITXFIN002 Interpret Financial Information
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXFIN005 Manage physical assests
  • SITXFSA001 Use hygienic practices for food safety
  • SITXFSA002 Participate in safe food handling practices
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM001 Coach others in job skills
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXHRM004 Recruit, select and induct staff
  • SITXHRM006 Monitor staff performance
  • SITXINV001 Receive and store stock
  • SITXINV002 Maintain the quality of perishable items
  • SITXINV003 Purchase goods
  • SITXINV004 Control stock
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXMPR007 Develop and implement marketing strategies
  • SITXWHS001 Participate in safe work practices
  • SITXWHS002 Identify hazards, assess and control safety risks
  • SITXWHS003 Implement and monitor work health and safety practices
  • SITXWHS004 Establish and maintain a work helath and safety system
  • SITHACS002 Provide housekeeping services to guests
  • SITHFAB001 Clean and tidy bar areas
Pre-order
  • SITHIND001 Use hygienic practice for hospitality service
  • SITHIND003 Use Hospitality Skills Effectively
  • SITXCCS003 Interact with customers
  • BSBADM311 Maintain business resources
  • BSBADM405 Organise meetings
  • BSBADM502 Manage meetings
  • BSBADM504 Plan and implement administrative systems
  • BSBADM506 Manage business document design and development
  • BSBADV404 Schedule Advertisements
  • BSBADV503 Coordinate advertising research
  • BSBADV507 Develop a media plan
  • BSBADV509 Create mass print media advertisements
  • BSBADV602 Develop an advertising campaign
  • BSBCMM201 Communicate in the workplace
  • BSBCMM301 Process customer complaints
  • BSBCMM401 Make a presentation
  • BSBCRT401 Articulate, present and debate ideas
  • BSBCRT501 Originate and develop concepts
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBCUS401 Coordinate implementation of customer service strategies
  • BSBCUS402 Address customer needs
  • BSBCUS501 Manage quality customer service
  • BSBDES601 Manage design realisation
  • BSBDES602 Research global design trends
  • BSBDIV301 Work effectively with diversity
  • BSBDIV501 Manage diversity in the workplace
  • BSBEBU401 Review and maintain a website
  • BSBFIA301 Maintain financial records
  • BSBFIA401 Prepare financial reports
  • BSBFIA402 Report on Financial Activity
  • BSBFIA412 Report on financial activity
  • BSBFIM501 Manage budgets and financial plans
  • BSBFIM601 Manage finances
  • BSBHRM405 Support the recruitment, selection and induction of staff
  • BSBHRM501 Manage human resources services
  • BSBHRM502 Manage human resources management information systems
  • BSBHRM506 Manage recruitment selection and induction processes
  • BSBHRM513 Manage workforce planning
  • BSBHRM602 Manage human resources strategic planning
  • BSBHRM604 Manage employee relations
  • BSBINM201 Process and maintain workplace information
  • BSBINM301 Organise workplace information
  • BSBINM601 Manage knowledge and information
  • BSBITU101 Operate a personal digital device
  • BSBITU111 Operate a personal digital device
  • BSBITU202 Create and use spreadsheets
  • BSBITU211 Produce digital text documents
  • BSBITU302 Create electronic presentations
  • BSBITU303 Design and produce text documents
  • BSBITU304 Produce spreadsheets
  • BSBITU306 Design and produce business documents
  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBITU309 Produce desktop published documents
  • BSBITU312 Create electronic presentations
  • BSBLDR401 Communicate effectively as a workplace leader
  • BSBLDR402 Lead effective workplace relationships
  • BSBLDR403 Lead team effectiveness
  • BSBLDR501 Develop and use emotional intelligence
  • BSBLDR502 Lead and manage effective workplace relationships
  • BSBLDR511 Develop and use emotional intelligence
  • BSBLED401 Develop teams and individuals
  • BSBMGT402 Implement operational plan
  • BSBMGT403 Implement continuous improvement
  • BSBMGT407 Apply digital solutions to work processes
  • BSBMGT502 Manage people performance
  • BSBMGT516 Facilitate continuous improvement
  • BSBMGT517 Manage operational plan
  • BSBMGT605 Provide leadership across the organisation
  • BSBMGT608 Manage innovation and continuous improvement
  • BSBMGT615 Contribute to organisation development
  • BSBMGT616 Develop and implement strategic plans
  • BSBMGT617 Develop and implement a business plan
  • BSBMKG401 Profile the market
  • BSBMKG413 Promote products and services
  • BSBMKG417 Apply marketing communication across a convergent industry
  • BSBMKG418 Develop and apply knowledge of marketing communication industry
  • BSBMKG501 Identify and evaluate marketing opportunities
  • BSBMKG506 Plan market research
  • BSBMKG507 Interpret market trends and developments
  • BSBMKG510 Plan e-marketing communications
  • BSBMKG514 Implement and monitor marketing activities
  • BSBMKG515 Conduct a marketing audit
  • BSBMKG522 Plan measurement of marketing effectiveness
  • BSBMKG523 Design and develop an integrated marketing communication plan
  • BSBMKG603 Manage the marketing process
  • BSBMKG607 Manage market research
  • BSBMKG608 Develop organisational marketing objectives
  • BSBMKG609 Develop a marketing plan
  • BSBOHS504B Apply principles of OHS risk management
  • BSBPMG410 Apply project time management techniques
  • BSBPMG417 Apply project life cycle management processes
  • BSBPMG418 Apply project stakeholder engagement techniques
  • BSBPMG505A Manage project quality
  • BSBPMG508A Manage project risk
  • BSBPMG511 Manage project scope
  • BSBPMG512 Manage project time
  • BSBPMG513 Manage project quality
  • BSBPMG514 Manage project cost
  • BSBPMG516 Manage project information and communication
  • BSBPMG517 Manage project risk
  • BSBPMG521 Manage project integration
  • BSBPMG522 Undertake project work
  • BSBPMG615 Manage program delivery
  • BSBPMG616 Manage program risk
  • BSBPMG617 Provide leadership for the program
  • BSBPRO301 Recommend products and services
  • BSBPRO401 Develop product knowledge
  • BSBREL401 Establish Networks
  • BSBREL402 Build client relationships and business networks
  • BSBRES401 Analyse and present research information
  • BSBRES411 Analyse and present research information
  • BSBRSK401 Identify risk and apply risk management processes
  • BSBRSK501 Manage risk
  • BSBSMB301 Investigate micro business opportunities
  • BSBSMB401 Establish and comply with legal and risk requirements of small business
  • BSBSMB403 Market the small business
  • BSBSMB404 Undertake small business planning
  • BSBSMB406 Manage small business finances
  • BSBSMB412 Introduce cloud computing into business operations
  • BSBSMB421 Manage small business finances
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBSUS401 Implement and monitor environmentally sustainable work practices
  • BSBSUS402 Implement an environmental management plan
  • BSBSUS501 Develop workplace policy and procedures for sustainability
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
  • BSBWHS304 Participate effectively in WHS communication and consultation processes
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWHS501 Ensure a safe workplace
  • BSBWOR203 Work effectively with others
  • BSBWOR404 Develop work priorities
  • BSBWOR501 Manage personal work priorities and professional development
  • BSBWOR502 Lead and manage team effectiveness
  • BSBWRT301 Write simple documents
  • BSBWRT401 Write complex documents
  • BSBWRT501 Write persuasive copy
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBMED401 Manage patient record keeping system
  • BSBADM307 Organise schedules
  • BSBWOR424 Develop a time management plan
  • BSBWHS332X Apply infection prevention and control procedures to own work activities
  • BSBFIM801 Manage financial resources
  • BSBINN801 Lead innovative thinking and practice
  • BSBLDR801 Lead personal and strategic transformation
  • BSBLED802 Lead learning strategy implementation
  • BSBLED805 Plan and implement a mentoring program
  • BSBLED806 Plan and implement a coaching strategy
  • BSBRES801 Initiate and lead applied research
  • BSBCMM411 Make presentations
  • BSBCMM412 Lead difficult conversations
  • BSBCMM511 Communicate with influence
  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBCRT413 Collaborate in creative processes
  • BSBCRT511 Develop critical thinking in others
  • BSBCRT512 Originate and develop concepts
  • BSBCRT611 Apply critical thinking for complex problem solving
  • BSBDAT201 Collect and record data
  • BSBDAT501 Analyse data
  • BSBESB401 Research and develop business plans
  • BSBESB406 Establish operational strategies and procedures for new business ventures
  • BSBFIN501 Manage budgets and financial plans
  • BSBHRM413 Support the learning and development of teams and individuals
  • BSBHRM415 Coordinate recruitment and onboarding
  • BSBHRM523 Coordinate the learning and development of teams and individuals
  • BSBHRM525 Manage recruitment and onboarding
  • BSBHRM613 Contribute to the development of learning and development strategies
  • BSBINS603 Initiate and lead applied research
  • BSBLDR301 Support effective workplace relationships
  • BSBLDR411 Demonstrate leadership in the workplace
  • BSBLDR413 Lead effective workplace relationships
  • BSBLDR522 Manage people performance
  • BSBLDR523 Lead and manage effective workplace relationships
  • BSBLDR811 Lead strategic transformation
  • BSBOPS402 Coordinate business operational plans
  • BSBOPS403 Apply business risk management processes
  • BSBOPS501 Manage business resources
  • BSBOPS502 Manage business operational plans
  • BSBOPS504 Manage business risk
  • BSBOPS601 Develop and implement business plans
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBPEF501 Manage personal and professional development
  • BSBPEF502 Develop and use emotional intelligence
  • BSBPMG430 Undertake project work
  • BSBSTR401 Promote innovation in team environments
  • BSBSTR501 Establish innovative work environments
  • BSBSTR502 Facilitate continuous improvement
  • BSBSTR601 Manage innovation and continuous improvement
  • BSBSTR602 Develop organisational strategies
  • BSBSTR801 Lead innovative thinking and practice
  • BSBSTR802 Lead strategic planning processes for an organisation
  • BSBSUS211 Participate in sustainable work practices
  • BSBSUS511 Develop workplace policies and procedures for sustainability
  • BSBTEC301 Design and produce business documents
  • BSBTEC302 Design and produce spreadsheets
  • BSBTEC303 Create electronic presentations
  • BSBTWK301 Use inclusive work practices
  • BSBTWK501 Lead diversity and inclusion
  • BSBTWK502 Manage team effectiveness
  • BSBTWK503 Manage meetings
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWHS521 Ensure a safe workplace for a work area
  • BSBWRT411 Write complex documents
  • BSBXCM301 Engage in workplace communication
  • BSBXCM401 Apply communication strategies in the workplace
  • BSBXCM501 Lead communication in the workplace
  • BSBWRT311 Write simple documents
Pre-order
  • BSBADM302 Produce text from notes
  • BSBCUS201 Deliver a service to customers
  • BSBDIV601 Develop and implement diversity policy
  • BSBFIM502 Manage payroll
  • BSBFLM312 Contribute to team effectiveness
  • BSBFRA403 Manage relationship with franchisor
  • BSBINN201 Contribute to workplace innovation
  • BSBINN502 Build and sustain an innovative work environment
  • BSBINT401 Research international business opportunities
  • BSBITU201 Produce simple word processed documents
  • BSBITU212 Create and use spreadsheets
  • BSBITU213 Use digital technologies to communicate remotely
  • BSBITU301 Create and use databases
  • BSBITU313 Design and produce digital text documents
  • BSBITU314 Design and produce spreadsheets
  • BSBITU402 Develop and use complex spreadsheets
  • BSBLDR513 Communicate with influence
  • BSBMGT518 Develop organisation policy
  • BSBMKG408 Conduct market research
  • BSBMKG410 Test direct marketing activities
  • BSBMKG419 Analyse consumer behaviour
  • BSBMKG502 Establish and adjust the marketing mix
  • BSBMKG508 Plan direct marketing activities
  • BSBMKG605 Evaluate international marketing opportunities
  • BSBPMG409 Apply project scope management techniques
  • BSBPMG411 Apply project quality management techniques
  • BSBPMG412 Apply project cost management techniques
  • BSBPMG414 Apply project information management and communications techniques
  • BSBPMG415 Apply project risk management techniques
  • BSBPMG515 Manage project human resources
  • BSBPMG519 Manage project stakeholder engagement
  • BSBPMG610 Enable program execution
  • BSBPMG621 Facilitate stakeholder engagement
  • BSBPMG623 Manage benefits
  • BSBPRC402 Negotiate contracts
  • BSBRKG403 Set up a business or records system for a small business
  • BSBWHS307 Apply knowledge of WHS laws in the workplace
  • BSBWHS503 Contribute to the systematic management of WHS risk
  • BSBWOR204 Use business technology
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRK520 Manage employee relations
  • AHCBUS615 Implement a monitoring, evaluation and reporting program
  • BBLDR413 Lead effective workplace relationships
  • BSBATSIM421 Support a positive and culturally appropriate workforce culture
  • BSBAUD411 Participate in quality audits
  • BSBAUD412 Work within compliance frameworks
  • BSBAUD511 Initiate quality audits
  • BSBAUD512 Lead quality audits
  • BSBAUD514 Interpret compliance requirements
  • BSBAUD515 Evaluate and review compliance
  • BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements
  • BSBAUD601 Establish and manage compliance management systems
  • BSBCMM211 Apply communication skills
  • BSBCNV511 Take instructions in relation to a conveyancing transaction
  • BSBCNV512 Finalise the conveyancing transaction
  • BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction
  • BSBCNV612 Identify and apply legal requirements for a conveyancing transaction
  • BSBCNV613 Prepare legal documents for a conveyancing transaction
  • BSBCNV614 Apply principles of trust accounting
  • BSBCNV615 Interpret search results for a conveyancing transaction
  • BSBCNV616 Comply with tax obligations in a conveyancing transaction
  • BSBCRT201 Develop and apply thinking and problem solving skills
  • BSBCRT411 Apply critical thinking to work practices
  • BSBCRT412 Articulate, present and debate ideas
  • BSBESB301 Investigate business opportunities
  • BSBESB302 Develop and present business proposals
  • BSBESB303 Organise finances for new business ventures
  • BSBESB304 Determine resource requirements for new business ventures
  • BSBESB305 Address compliance requirements for new business ventures
  • BSBESB402 Establish legal and risk management requirements of new business ventures
  • BSBESB403 Plan finances for new business ventures
  • BSBESB404 Market new business ventures
  • BSBESB405 Manage compliance for small businesses
  • BSBESB407 Manage finances for new business ventures
  • BSBFIN301 Process financial transactions
  • BSBFIN302 Maintain financial records
  • BSBFIN401 Report on financial activity
  • BSBFIN502 Manage financial compliance
  • BSBFIN601 Manage organisational finances
  • BSBFIN801 Lead financial strategy development
  • BSBHRM411 Administer performance development processes
  • BSBHRM412 Support employee and industrial relations
  • BSBHRM414 Use human resources information systems
  • BSBHRM416 Process payroll
  • BSBHRM417 Support human resources functions and processes
  • BSBHRM521 Facilitate performance development processes
  • BSBHRM522 Manage employee and industrial relations
  • BSBHRM524 Coordinate workforce plan implementation
  • BSBHRM526 Manage payroll
  • BSBHRM527 Coordinate human resource functions and processes
  • BSBHRM528 Coordinate remuneration and employee benefits
  • BSBHRM529 Coordinate separation and termination processes
  • BSBHRM530 Coordinate rehabilitation and return to work programs
  • BSBHRM531 Coordinate health and wellness programs
  • BSBHRM611 Contribute to organisational performance development
  • BSBHRM612 Contribute to the development of employee and industrial relations strategies
  • BSBHRM614 Contribute to strategic workforce planning
  • BSBHRM615 Contribute to the development of diversity and inclusion strategies
  • BSBINS202 Handle receipt and dispatch of information
  • BSBINS302 Organise workplace information
  • BSBINS303 Use knowledge management systems
  • BSBINS307 Retrieve information from records
  • BSBINS308 Control records
  • BSBINS309 Maintain business records
  • BSBINS401 Analyse and present research information
  • BSBINS402 Coordinate workplace information systems
  • BSBINS408 Provide information from and about records
  • BSBINS409 Maintain and monitor digital information and records
  • BSBINS410 Implement records systems for small business
  • BSBINS501 Implement information and knowledge management systems
  • BSBINS502 Coordinate data management
  • BSBINS512 Monitor business records systems
  • BSBINS513 Contribute to records management framework
  • BSBINS514 Contribute to records retention and disposal schedule
  • BSBINS515 Participate in archiving activities
  • BSBINS601 Manage knowledge and information
  • BSBLDR412 Communicate effectively as a workplace leader
  • BSBLDR414 Lead team effectiveness
  • BSBLDR521 Lead the development of diverse workforces
  • BSBLDR601 Lead and manage organisational change
  • BSBLDR602 Provide leadership across the organisation
  • BSBLDR812 Develop and cultivate collaborative partnerships and relationships
  • BSBLDR813 Lead and influence ethical practice
  • BSBLEG421 Apply understanding of the Australian legal system
  • BSBLEG522 Apply legal principles in contract law matters
  • BSBLEG523 Apply legal principles in tort law matters
  • BSBLEG528 Apply legal principles in property law matters
  • BSBLEG529 Apply legal principles in corporation law matters
  • BSBMED304 Assist in controlling stocks and supplies
  • BSBMKG431 Assess marketing opportunities
  • BSBMKG432 Research international markets
  • BSBMKG433 Undertake marketing activities
  • BSBMKG434 Promote products and services
  • BSBMKG435 Analyse consumer behaviour
  • BSBMKG436 Design and test direct marketing activities
  • BSBMKG437 Create and optimise digital media
  • BSBMKG438 Implement and monitor advertising production
  • BSBMKG439 Develop and apply knowledge of communications industry
  • BSBMKG440 Apply marketing communication across a convergent industry
  • BSBMKG441 Develop public relations documents
  • BSBMKG442 Conduct e-marketing communications
  • BSBMKG541 Identify and evaluate marketing opportunities
  • BSBMKG542 Establish and monitor the marketing mix
  • BSBMKG543 Plan and interpret market research
  • BSBMKG544 Plan and monitor direct marketing activities
  • BSBMKG545 Conduct marketing audits
  • BSBMKG546 Develop social media engagement plans
  • BSBMKG547 Develop strategies to monetise digital engagement
  • BSBMKG548 Forecast international market and business needs
  • BSBMKG549 Profile and analyse consumer behaviour for international markets
  • BSBMKG550 Promote products and services to international markets
  • BSBMKG551 Create multiplatform advertisements for mass media
  • BSBMKG552 Design and develop marketing communication plans
  • BSBMKG553 Develop public relations campaigns
  • BSBMKG554 Plan and develop public relations publications
  • BSBMKG555 Write persuasive copy
  • BSBMKG621 Develop organisational marketing strategy
  • BSBMKG622 Manage organisational marketing processes
  • BSBMKG623 Develop marketing plans
  • BSBMKG624 Manage market research
  • BSBMKG625 Implement and manage international marketing programs
  • BSBMKG626 Develop advertising campaigns
  • BSBMKG627 Execute advertising campaigns
  • BSBMKG628 Lead organisational public relations
  • BSBOPS101 Use business resources
  • BSBOPS201 Work effectively in business environments
  • BSBOPS202 Engage with customers
  • BSBOPS203 Deliver a service to customers
  • BSBOPS301 Maintain business resources
  • BSBOPS302 Identify business risk
  • BSBOPS303 Organise schedules
  • BSBOPS304 Deliver and monitor a service to customers
  • BSBOPS305 Process customer complaints
  • BSBOPS306 Record stakeholder interactions
  • BSBOPS401 Coordinate business resources
  • BSBOPS404 Implement customer service strategies
  • BSBOPS405 Organise business meetings
  • BSBOPS406 Participate in organisational governance
  • BSBOPS503 Develop administrative systems
  • BSBOPS505 Manage organisational customer service
  • BSBOPS602 Monitor corporate governance activities
  • BSBPEF101 Plan and prepare for work readiness
  • BSBPEF202 Plan and apply time management
  • BSBPEF301 Organise personal work priorities
  • BSBPEF302 Develop self-awareness
  • BSBPEF403 Lead personal development
  • BSBPMG421 Apply project time management techniques
  • BSBPMG422 Apply project quality management techniques
  • BSBPMG423 Apply project cost management techniques
  • BSBPMG424 Apply project human resources management approaches
  • BSBPMG425 Apply project information management and communications techniques
  • BSBPMG426 Apply project risk management techniques
  • BSBPMG427 Apply project procurement procedures
  • BSBPMG428 Apply project life cycle management processes
  • BSBPMG429 Apply project stakeholder engagement techniques
  • BSBPMG530 Manage project scope
  • BSBPMG531 Manage project time
  • BSBPMG532 Manage project quality
  • BSBPMG533 Manage project cost
  • BSBPMG534 Manage project human resources
  • BSBPMG535 Manage project information and communication
  • BSBPMG536 Manage project risk
  • BSBPMG537 Manage project procurement
  • BSBPMG538 Manage project stakeholder engagement
  • BSBPMG539 Manage project governance
  • BSBPMG540 Manage project integration
  • BSBPMG541 Manage complex projects
  • BSBPMG630 Enable program execution
  • BSBPMG631 Manage program delivery
  • BSBPMG632 Manage program risk
  • BSBPMG633 Provide leadership for the program
  • BSBPMG634 Facilitate stakeholder engagement
  • BSBPMG635 Implement program governance
  • BSBPMG636 Manage benefits
  • BSBPMG637 Engage in collaborative alliances
  • BSBPMG810 Prioritise projects and programs
  • BSBPMG811 Select and balance the portfolio
  • BSBPMG812 Manage and review portfolio performance
  • BSBPMG813 Govern the portfolio
  • BSBPMG814 Lead the portfolio
  • BSBPMG815 Manage portfolio communications and change
  • BSBPMG816 Manage portfolio resources
  • BSBPMG817 Manage portfolio risk
  • BSBPRC401 Plan procurement
  • BSBPRC403 Conduct international procurement
  • BSBPRC406 Conduct e-procurement
  • BSBPRC501 Manage procurement strategies
  • BSBPRC502 Manage supplier relationships
  • BSBPRC503 Manage international procurement
  • BSBPRC504 Manage a supply chain
  • BSBPRC505 Manage ethical procurement strategy
  • BSBPUR301 Purchase goods and services
  • BSBSTR301 Contribute to continuous improvement
  • BSBSTR402 Implement continuous improvement
  • BSBSTR503 Develop organisational policy
  • BSBSTR603 Develop business continuity plans
  • BSBSTR803 Establish business continuity management strategies
  • BSBSUS411 Implement and monitor environmentally sustainable work practices
  • BSBSUS412 Develop and implement workplace sustainability plans
  • BSBSUS413 Evaluate and report on workplace sustainability
  • BSBSUS601 Lead corporate social responsibility
  • BSBTEC101 Operate digital devices
  • BSBTEC201 Use business software applications
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBTEC203 Research using the internet
  • BSBTEC401 Design and produce complex text documents
  • BSBTEC402 Design and produce complex spreadsheets
  • BSBTEC403 Apply digital solutions to work processes
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTEC405 Review and maintain organisation’s digital presence
  • BSBTEC501 Develop and implement an e-commerce strategy
  • BSBTEC601 Review organisational digital strategy
  • BSBTWK201 Work effectively with others
  • BSBTWK401 Build and maintain business relationships
  • BSBTWK601 Develop and maintain strategic business networks
  • BSBWHS211 Contribute to the health and safety of self and others
  • BSBWHS308 Participate in WHS hazard identification, risk assessment and risk control processes
  • BSBWHS309 Contribute effectively to WHS communication and consultation processes
  • BSBWHS310 Contribute to WHS issue-resolution processes
  • BSBWHS331 Participate in identifying and controlling hazardous chemicals
  • BSBWHS412 Assist with workplace compliance with WHS laws
  • BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes
  • BSBWHS414 Contribute to WHS risk management
  • BSBWHS415 Contribute to implementing WHS management systems
  • BSBWHS416 Contribute to workplace incident response
  • BSBWHS417 Assist with managing WHS implications of return to work
  • BSBWHS418 Assist with managing WHS compliance of contractors
  • BSBWHS419 Contribute to implementing WHS monitoring processes
  • BSBWHS431 Develop processes and procedures for controlling hazardous chemicals in the workplace
  • BSBWHS512 Contribute to managing work-related psychological health and safety
  • BSBWHS513 Lead WHS risk management
  • BSBWHS514 Manage WHS compliance of contractors
  • BSBWHS515 Lead initial response to and investigate WHS incidents
  • BSBWHS516 Contribute to developing, implementing and maintaining an organisation’s WHS management system
  • BSBWHS517 Contribute to managing a WHS information system
  • BSBWHS518 Manage WHS hazards associated with maintenance and use of plant
  • BSBWHS519 Lead the development and use of WHS risk management tools
  • BSBWHS520 Manage implementation of emergency procedures
  • BSBWHS522 Manage WHS consultation and participation processes
  • BSBWHS531 Implement and evaluate system of work for managing hazardous chemicals
  • BSBWHS611 Develop and implement strategies that support work-related psychological health and safety
  • BSBWHS612 Develop and implement a strategy to support a positive WHS culture
  • BSBWHS613 Evaluate the WHS performance of an organisation
  • BSBWHS614 Conduct a WHS audit under the guidance of a lead auditor
  • BSBWHS616 Apply safe design principles to control WHS risks
  • BSBWHS617 Apply ergonomics to manage WHS risks
  • BSBWHS631 Apply occupational hygiene principles to manage WHS risks
  • BSBXBD401 Capture and store big data
  • BSBXBD402 Test big data samples
  • BSBXBD403 Analyse big data
  • BSBXBD404 Use big data for operational decision making
  • BSBXBD405 Develop procedures for managing big data
  • BSBXBD406 Present big data insights
  • BSBXBD407 Protect big data integrity
  • BSBXBD408 Implement and review procedures for managing big data
  • BSBXBD501 Develop big data strategy
  • BSBXDB301 Respond to the service needs of customers and clients with disability
  • BSBXDB401 Develop and implement recruitment processes that are inclusive of people with disability
  • BSBXDB501 Support staff members with disability in the workplace
  • BSBXDB502 Adapt organisations to enhance accessibility for people with disability
  • CPPCMN4009 Develop team understanding of and commitment to sustainability
  • CPPDSM4047 Implement and monitor procurement process
  • CPPWMT3044A Identify wastes and hazards
  • CUAPRE401 Implement preventative conservation activities
  • DEFEVL001 Develop an evaluation program
  • DEFEVL002 Evaluate and report collected information
  • DEFEVL003 Maintain and enhance professional practice
  • DEFEVL004 Evaluate a training and assessment system
  • DEFEVL005 Evaluate a community based program
  • DEFEVL006 Evaluate business performance
  • FNSACC412 Prepare operational budgets
  • FNSACC413 Make decisions in a legal context
  • FNSFLT201 Develop and use a personal budget
  • FNSORG601 Negotiate to achieve goals and manage disputes
  • FNSPRM601 Establish, supervise and monitor practice systems to conform with legislation and regulation
  • FSKDIG002 Use digital technology for routine and simple workplace tasks
  • FSKLRG011 Use routine strategies for work-related learning
  • FSKOCM006 Use oral communication skills to participate in workplace teams
  • MEM13001B Perform emergency first aid
  • MSMENV472 Implement and monitor environmentally sustainable work practices
  • MSS014013 Contribute to sustainability related audits
  • MSS015022 Develop strategies for more sustainable use of resources
  • MSS015025 Develop a business case for sustainability improvements
  • PSPETH002 Uphold and support the values and principles of public service
  • PSPETH003 Promote the values and ethos of public service
  • PSPGEN043 Apply government processes
  • PSPMGT006 Develop a business case
  • PSPMGT012 Facilitate knowledge management
  • PSPPCM006 Select providers and develop contracts
  • PSPPCM007 Manage contracts
  • PSPPCM008 Manage contract performance
  • PSPPCM009 Finalise contracts
  • PSPPCM010 Manage procurement risk
  • PSPPCM011 Plan to manage a contract
  • PSPPCM012 Plan for procurement outcomes
  • PSPPCM013 Make procurement decisions
  • PSPPCM015 Conduct and manage coordinated procurement
  • PSPPCM016 Plan and implement strategic sourcing
  • PSPPCM017 Plan and implement procurement category management
  • PSPPCM018 Conduct demand and procurement spend analysis
  • PSPPCY004 Support policy implementation
  • PUACOM008 Develop and organise public safety awareness programs
  • PUAFER001 Identify, prevent and report potential facility emergency situations
  • PUAFER004 Respond to facility emergencies
  • PUAWHS003 Implement and monitor organisational work, health and safety policies, procedures and programs
  • RIIVEH305E Operate and maintain a four wheel drive vehicle
  • RIIWHS202D Enter and work in confined spaces
  • RIIWHS204D Work safely at heights
  • RIIWHS403D Apply the mine work health and safety management planTAEASS301 Contribute to assessment
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG004 Create a customer-centric culture
  • SIRXCEG005 Maintain business to business relationships
  • SIRXECM002 Prepare digital content
  • SIRXECM003 Design an ecommerce site
  • SIRXMGT005 Lead the development of business opportunities
  • SIRXMKT001 Support marketing and promotional activities
  • SIRXMKT002 Use social media to engage customers
  • SIRXMKT006 Develop a social media strategy
  • SIRXMKT007 Develop a digital marketing plan
  • SIRXOSM003 Use social media and online tools
  • SIRXOSM005 Develop a basic website for customer engagement
  • SIRXOSM007 Manage risk to organisational reputation in an online setting
  • SIRXPDK001 Advise on products and services
  • SIRXSLS003 Achieve sales results
  • SIRXSLS004 Drive sales results
  • TAEDEL301 Provide work skill instruction
  • TLIE4006 Collect, analyse and present workplace data and information
  • BSBAUD513 Report on quality audits
  • BSBINS504 Maintain digital repositories
  • BSBPMG420 Apply project scope management techniques
  • BSBWHS605 Develop, implement and maintain WHS management systems
  • TAELED803 Implement improved learning practice
Pre-order
  • TAEDEL401 Plan, organise and deliver group-based learning
  • TAEDES501 Design and develop learning strategies
  • TAELED804 Review enterprise e-learning systems and solutions implementation
  • TAEDEL404 Mentor in the workplace
  • FNSACC304 Conduct business activities using a computerised accounting system
  • FNSACC311 Process financial transactions and extract interim reports
  • FNSACC312 Administer subsidiary accounts and ledgers
  • FNSACC313 Perform financial calculations
  • FNSACC407 Produce job costing information
  • FNSACC408 Work effectively in the accounting and bookkeeping industry
  • FNSACC411 Process business tax requirements
  • FNSACC416 Set up and operate a computerised accounting system
  • FNSACC511 Provide financial and business performance information
  • FNSACC512 Prepare tax documentation for individuals
  • FNSACC513 Manage budgets and forecasts
  • FNSACC514 Prepare financial reports for corporate entities
  • FNSACC516 Implement and maintain internal control procedures
  • FNSACC517 Provide management accounting information
  • FNSACC601 Prepare and administer tax documentation for legal entities
  • FNSACC602 Audit and report on financial systems and record
  • FNSACC603 Implement tax plans and evaluate tax obligations
  • FNSACC604 Monitor corporate governance activities
  • FNSACC605 Implement organisational improvement programs
  • FNSACC606 Conduct internal audit
  • FNSACC608 Evaluate organisation’s financial performance
  • FNSACC609 Evaluate financial risk
  • FNSACC610 Develop and implement financial strategies
  • FNSACC613 Prepare and analyse management accounting information
  • FNSACC624 Monitor corporate governance activities
  • FNSINC601 Apply economic principles to work in the financial services industry
  • FNSINC602 Interpret and use financial statistics and tools
  • FNSORG602 Develop and manage financial systems
  • FNSTPB401 Complete business activity and instalment activity statements
  • FNSTPB402 Establish and maintain payroll systems
  • FNSTPB503 Apply legal principles in consumer and contract law
  • FNSTPB504 Apply legal principles in corporations and trust law
  • FNSTPB505 Apply legal principles in property law
Pre-order
  • FNSINC301 Work effectively in the financial services industry
  • FNSINC401 Apply principles of professional practice to work in the financial services industry
  • VU22098 Recognise and use basic mathematical symbols and processes
  • VU22099 Recognise and interpret safety signs and symbols
  • VU22116 Develop written job application skills
  • VU22117 Develop job interview skills
  • VU22352 Recognise numbers and money in simple, highly familiar situations
  • VU22355 Recognise shape and design in simple, highly familiar situations
  • VU22356 Recognise and locate simple numerical information in short, simple highly familiar texts
  • VU22358 Develop learning goals
  • VU22384 Develop and document a learning plan and portfolio
  • VU22584 Develop language learning objectives with support
  • VU22585 Use beginning language learning strategies with support
  • VU22586 Communicate basic personal details and needs
  • VU22587 Give and respond to basic information and instructions
  • VU22588 Read and write short basic messages and forms
  • VU22589 Read and write short, basic factual texts
  • VU22590 Plan language learning with support
  • VU22591 Participate in short simple exchanges
  • VU22592 Give and respond to short, simple verbal instructions and information
  • VU22593 Read and write short simple message and forms
  • VU22594 Read and write short, simple information and instructional texts
  • VU22598 Australian leisure activities
  • VU22608 Explore transport options
  • VU22610 Engage in casual conversations and straightforward transactions
  • VU22611 Give and respond to a range of straightforward information and instructions
  • VU22612 Read and write straightforward communications and transactional texts
  • VU22613 Read and write straightforward informational and instructional texts
  • VU22615 Investigate issues in the Australian environment
  • VU22618 Investigate Australian art and culture
  • VU22619 Analyse and participate in complex conversations
  • VU22628 Participate in simple conversations and transactions for employment
  • VU22629 Read and write simple texts for employment
  • VU22630 Observe and report on activities in a workplace
  • VU22631 Prepare to work effectively in an Australian workplace
  • VU21990 Recognise the need for cyber security in an organisation
Pre-order
  • VU20939 Recognise and interpret safety signs and symbols
  • VU20940 Recognise and use basic mathematical symbols and processes
  • VU21054 Develop written job application skills
  • VU21297 Develop and document a learning plan and portfolio with guidance
  • VU21323 Develop and document a learning plan and portfolio
  • VU21353 Research pathways and produce a learning plan and portfolio
  • VU21444 Identify Australian leisure activities
  • VU21445 Locate health and medical information
  • VU21448 Read and write short, simple informational and instructional texts
  • VU21449 Read and write short simple messages and forms
  • VU21450 Give and respond to short, simple verbal instructions and information
  • VU21451 Participate in short, simple exchanges
  • VU21454 Plan language learning with support
  • VU21456 Participate in simple conversations and transactions
  • VU21457 Give and respond to simple verbal information and directions
  • VU21458 Read and write simple personal communications and transactional texts
  • VU21459 Read and write simple instructional and informational texts
  • VU21461 Access the internet and email to develop language
  • VU21462 Explore community options
  • VU21463 Explore transport options
  • VU21464 Examine current issues
  • VU21465 Engage in casual conversations and straightforward transactions
  • VU21466 Give and respond to a range of straightforward information and instructions
  • VU21467 Read and write straightforward communications and transactional texts
  • VU21468 Read and write straightforward informational and instructional texts
  • VU21470 Investigate issues in the Australian environment
  • VU21473 Investigate Australian Art and Culture
  • VU21474 Analyse and participate in complex conversations
  • VU21475 Give and respond to a wide range of oral presentations and instructions
  • VU21476 Read and write complex communications and transactional texts
  • VU21478 Read and write complex creative texts
  • VU21483 Participate in simple conversations and transactions for employment
  • VU21484 Read and write simple texts for employment
  • VU21485 Observe and report on activities in a workplace
  • VU21486 Prepare to work effectively in an Australian workplace
  • VU21488 Participate in a range of straightforward interactions for employment
  • VU21489 Read and write straightforward texts for employment
  • VU21499 Give straightforward oral presentations for further study
  • VU21500 Participate in a range of straightforward interactions for further study
  • VU21501 Read and write straightforward texts for research purposes
  • VU21502 Analyse and produce straightforward texts relevant to further study
  • VU21503 Listen and take notes for research
  • VU21504 Use language learning strategies and study skills
  • VU21508 Give complex presentations for further study
  • VU21509 Analyse and participate in complex spoken discourse for further study
  • VU21510 Take notes from complex aural texts for further study
  • VU21511 Read and write complex texts for research purposes
  • VU21512 Read and write complex texts for further study
  • VU21513 Use critical reading and writing skills for further study
  • VU21514 Use language analysis skills to review own texts
  • VU21867 Participate in collaborative learning
  • VU22411 Research pathways and produce a learning plan and portfolio
  • VU22597 Locate health and medical information
  • VU22601 Participate in simple conversations and transactions
  • VU22602 Give and respond to simple spoken information and directions
  • VU22603 Read and write simple personal communications and transactional texts
  • VU22604 Read and write simple instructional and informational texts
  • VU22606 Access the internet and email to develop language
  • VU22607 Explore community services
  • VU22609 Explore current issues
  • VU22619 Analyse and participate in complex conversations
  • VU22620 Give and respond to a wide range of oral presentations and instructions
  • VU22621 Read and write complex communications and transactional texts
  • VU22623 Read and write complex creative texts
  • VU22640 Give straightforward oral presentations for study purposes
  • VU22641 Participate in a range of straightforward interactions for study purposes
  • VU22853 Apply human rights based approach to the identification reporting and prevention of disability abuse
  • VU22733 Identify and provide initial response to family violence risk
  • VU22854 Perform allied health tasks within a disability context
  • VU22855 Work effectively within an NDIS service environment
  • VU22859 Provide support to consumers with psychosocial disability
  • VU21992 Develop a cyber security industry project
  • VU21988 Utilise basic network concepts and protocols required in cyber security
  • VU21989 Test concepts and procedures for cyber security
  • VU21991 Implement network security infrastructure for an organisation
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCADV002 Provide advocacy and representation services
  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE002 Implement falls prevention strategies
  • CHCAGE003 Coordinate services for older people
  • CHCAGE004 Implement interventions with older people at risk
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS001 Address the needs of people with chronic disease
  • CHCCCS004 Assess coexisting needs
  • CHCCCS006 Facilitate individual service planning and delivery
  • CHCCCS007 Develop and implement service programs
  • CHCCCS011 Meet personal support needs
  • CHCCCS015 Provide individualised support
  • CHCCCS017 Provide loss and grief support
  • CHCCCS025 Support relationships with carers and families
  • CHCCDE011 Implement community development strategies
  • CHCCOM002 Use communication to build relationships
  • CHCCOM003 Develop workplace communication strategies
  • CHCCOM005 Communicate and work in health or community services
  • CHCCSL001 Establish and confirm the counselling relationship
  • CHCCSM004 Coordinate complex case requirements
  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCCSM006 Provide case management supervision
  • CHCDEV001 Confirm client developmental status
  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS002 Follow established person-centred behaviour supports
  • CHCDIS005 Develop and provide person-centred service responses
  • CHCDIS007 Facilitate the empowerment of people with disability
  • CHCDIS008 Facilitate community participation and social inclusion
  • CHCDIS009 Facilitate ongoing skills development using a person-centred approach
  • CHCDIS010 Provide person-centred services to people with disability with complex needs
  • CHCDIV001 Work with diverse people
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCDIV003 Manage and promote diversity
  • CHCECE002 Ensure the health and safety of children
  • CHCHCS001 Provide home and community support services
  • CHCLAH001 Work effectively in the leisure and health industries
  • CHCLAH002 Contribute to leisure and health programming
  • CHCLAH003 Participate in the planning, implementation and monitoring of individual leisure and health programs
  • CHCLAH004 Participate in planning leisure and health programs for clients with complex needs
  • CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming
  • CHCLAH006 Coordinate planning, implementation and monitoring of leisure and health programs
  • CHCLAH008 Provide leisure education
  • CHCLAH009 Apply concepts of human psychology to facilitate involvement in leisure programs
  • CHCLEG001 Work legally and ethically
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMGT001 Develop, implement and review quality framework
  • CHCMGT003 Lead the work team
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPAL001 Deliver care services using a palliative approach
  • CHCPOL003 Research and apply evidence to practice
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • CHCPRP003 Reflect on and improve own professional practice
  • CHCSAC001 Support children to participate in school age care
  • CHCSAC002 Develop and implement play and leisure experiences in school age care
  • CHCSAC003 Work collaboratively and respectfully with children in school age care
  • CHCSAC004 Support the holistic development of children in school age care
  • CHCSAC005 Foster the holistic development and wellbeing of the child in school age care
  • CHCMED001 Prepare for mediation
  • CHCMED002 Facilitate mediation
  • CHCMED003 Consolidate and conclude mediation
  • CHCCCS016 Respond to client needs
Pre-order
  • CHCECE001 Develop cultural competence
  • CHCECE003 Provide care for children
  • CHCECE004 Promote and provide healthy food and drinks
  • CHCECE005 Provide care for babies and toddlers
  • CHCECE007 Develop positive and respectful relationships with children
  • CHCECE009 Use an approved learning framework to guide practice
  • CHCECE010 Support the holistic development of children in early childhood
  • CHCECE011 Provide experiences to support children’s play and learning
  • CHCECE013 Use information about children to inform practice
  • CHCECE016 Establish and maintain a safe and healthy environment for children
  • CHCECE017 Foster the holistic development and wellbeing of the child in early childhood
  • CHCECE018 Nurture creativity in children
  • CHCECE019 Facilitate compliance in an education and care service
  • CHCECE020 Establish and implement plans for developing cooperative behaviour
  • CHCECE021 Implement strategies for the inclusion of all children
  • CHCECE022 Promote children’s agency
  • CHCECE023 Analyse information to inform learning
  • CHCECE024 Design and implement the curriculum to foster children’s learning and development
  • CHCECE025 Embed sustainable practices in service operations
  • CHCECE026 Work in partnership with families to provide appropriate education and care for children
  • CHCPRT001 Identify and respond to children and young people at risk
  • CHCECE030 Support inclusion and diversity
  • CHCECE031 Support children’s health, safety and wellbeing
  • CHCECE032 Nurture babies and toddlers
  • CHCECE033 Develop positive and respectful relationships with children
  • CHCECE034 Use an approved learning framework to guide practice
  • CHCECE036 Provide experiences to support children’s play and learning
  • CHCECE037 Support children to connect with the natural environment
  • CHCECE038 Observe children to inform practice
  • CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander Peoples cultures
  • CHCECE055 Meet legal and ethical obligations in children’s education and care
  • CHCCEC056 Work effectively in children’s education and care
  • CHCEDS034 Contribute to the planning and implementation of educational programs
  • CHCEDS035 Contribute to student education in all developmental domains
  • CHCEDS036 Support the development of literacy and oral language skills
  • CHCEDS037 Support the development of numeracy skills
  • CHCEDS060 Work effectively with students and colleagues
  • CHCEDS059 Contribute to the health, safety and wellbeing of students
  • CHCEDS057 Support students with additional needs in the classroom environment
  • CHCEDS061 Support responsible student behaviour
  • CHCEDS041 Set up and sustain learning areas
  • CHCSAC006 Support children to participate in school age care
  • CHCSAC007 Develop and implement play and leisure experiences in school age care
  • CHCSAC008 Work collaboratively and respectfully with school age children
  • CHCSAC009 Support the holistic development of children in school age care
  • CHCECE044 Facilitate compliance in an education and care service
  • CHCECE046 Implement strategies for the inclusion of all children
  • CHCEDS045 Support student mathematics learning
  • CHCEDS046 Support student literacy learning
  • CHCEDS047 Assist in facilitation of student learning
  • CHCEDS048 Work with students in need of additional learning support
  • CHCEDS051 Facilitate learning for students with disabilities
  • CHCEDS056 Provide support to students with autism spectrum disorder
  • CHCEDS058 Support the implementation of behaviour plans
  • CHCDIS004 Communicate using augmentative and alternative communication strategies
  • CHCECE041 Maintain a safe and healthy environment for children
  • CHCECE043 Nurture creativity in children
  • CHCECE045 Foster positive and respectful interactions and behaviour in children
  • CHCECE047 Analyse information to inform learning
  • CHCECE050 Work in partnership with children’s families
  • CHCECE053 Respond to problems and complaints about the service
  • CHCECE048 Plan and implement children’s education and care curriculum
  • CHCSAC010 Foster holistic middle-childhood learning, development and wellbeing
  • CHCECE042 Foster holistic early childhood learning, development and wellbeing
  • CHCCOM001 Provide first point of contact
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCSS001 Address the needs of people with chronic disease
  • CHCDFV006 Counsel clients affected by domestic and family violence
  • CHCAOD006 Provide interventions for people with alcohol and other drug issues
  • CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects
  • CPCCBC4003A Select and prepare a construction contract
  • CPCCBC4004A Identify and produce estimated costs for building and construction projects
  • CPCCBC4005A Produce labour and material schedules for ordering
  • CPCCBC4010B Apply structural principles to residential low rise constructions
  • CPCCBC4013A Prepare and evaluate tender documentation
  • CPCCBC4014A Prepare simple building sketches and drawings
  • CPCCBC4026A Arrange building applications and approvals
  • CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects
  • CPCCBC5002A Monitor costing systems on medium rise building and construction projects
  • CPCCBC5003A Supervise the planning of on-site medium rise building or construction work
  • CPCCBC5005A Select and manage building and construction contractors
  • CPCCBC5007B Administer the legal obligations of a building or construction contractor
  • CPCCBC5010B Manage construction work
  • CPCCBC5018A Apply structural principles to the construction of medium rise buildings
  • CPCCCM1012A Work effectively and sustainably in the construction industry
  • CPCCCM1013A Plan and organise work
  • CPCCCM1014A Conduct workplace communication
  • CPCCCM1015A Carry out measurements and calculations
  • CPCCCM2001A Read and interpret plans and specifications
  • CPCCCM2003B Calculate and cost construction work
  • CPCCCM2008B Erect and dismantle restricted height scaffolding
  • CPCCCM2010B Work safely at heights
  • CPCCCM3001C Operate elevated work platforms
  • CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry
  • CPCCPB3026B Erect and maintain trestle and plank systems
  • CPCCPD2011A Handle painting and decorating materials
  • CPCCPD2012A Use painting and decorating tools and equipment
  • CPCCPD2013A Remove and replace doors and door and window components
  • CPCCPD3021A Prepare surfaces for painting
  • CPCCPD3022A Apply paint by brush and roller
  • CPCCPD3023A Apply texture coat paint finishes by brush, roller and spray
  • CPCCPD3024A Apply paint by spray
  • CPCCPD3025A Match specified paint colour
  • CPCCPD3026A Apply stains and clear timber finishes
  • CPCCPD3027A Apply wallpaper
  • CPCCPD3028A Apply decorative paint finishes
  • CPCCPD3029A Remove graffiti and apply protective coatings
  • CPCCPD3031A Implement safe lead paint and asbestos work practices in the painting industry
  • CPCCPD3032A Apply advanced wallpaper techniques
  • CPCCWHS1001 Prepare to work safely in the construction industry
  • CPCSUS5001A Develop workplace policies and procedures for sustainability
  • CPCCCM1016 Identify requirements for safe tilt-up work
  • CPCCCM2004A Handle construction materials
  • CPCCVE1011A Undertake a basic construction project
  • CPCCCM2005B Use construction tools and equipment
Pre-order
  • CPCCBC4002A Manage occupational health and safety in the building and construction workplace
  • CPCCBC4006B Select, procure and store construction materials for low rise projects
  • CPCCBC4007A Plan building or construction work
  • CPCCBC4008B Conduct on-site supervision of building and construction projects
  • CPCCBC4009B Apply legal requirements to building and construction projects
  • CPCCBC4011B Apply structural principles to commercial low rise constructions
  • CPCCBC4012B Read and interpret plans and specifications
  • CPCCBC4018A Apply site surveys and set-out procedures to building and construction projects
  • CPCCBC5004A Supervise and apply quality standards to the selection of building and construction materials
  • CPCCBC5009A Identify services layout and connection methods to medium rise construction projects
  • CPCCCA2002B Use carpentry tools and equipment
  • CPCCCA2011A Handle carpentry materials
  • CPCCCA3001A Carry out general demolition of minor building structures
  • CPCCCA3002A Carry out setting out
  • CPCCCA3023A Carry out levelling operations
  • CPCCCM2002A Carry out excavation
  • CPCCCM2007B Use explosive power tools
  • CPCCCO2013A Carry out concreting to simple forms
  • CPCCCA3003A Install flooring systems
  • CPCCCA3004A Construct wall frames
  • CPCCCA3005B Construct ceiling frames
  • CPCCCA3006B Erect roof trusses
  • CPCCCA3007C Construct pitched roofs
  • CPCCCA3008B Construct eaves
  • CPCCCA2003A Erect and dismantle formwork for footings and slabs on ground
  • CPCCCA3010A Install and replace windows and doors
  • CPCCCA3012A Frame and fit wet area fixtures
  • CPCCCA3016A Construct timber external stairs
  • BSBSLS522 Manage people performance
  • CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 Buildings
  • CPCCBC4002 Manage work health and safety in the building and construction workplace
  • CPCCBC4003 Select, prepare and administer a construction contract
  • CPCCBC4004 Identify and produce estimated costs for building and construction projects
  • CPCCBC4005 Produce labour and material schedules for ordering
  • CPCCBC4006 Select, procure and store construction materials for building and construction projects
  • CPCCBC4007 Plan building or construction work
  • CPCCBC4008 Supervise site communication and administration processes for building and construction projects
  • CPCCBC4009 Apply legal requirements to building and construction projects
  • CPCCBC4010 Apply structural principles to residential and commercial constructions
  • CPCCBC4012 Read and interpret plans and specifications
  • CPCCBC4013 Prepare and evaluate tender documentation
  • CPCCBC4014 Prepare simple building sketches and drawings
  • CPCCBC4017 Arrange resources and prepare for the building and construction project
  • CPCCBC4018 Apply site surveys and set-out procedures to building and construction projects
  • CPCCBC4021 Minimise waste on the building and construction site
  • CPCCBC4052 Lead and manage teams in the building and construction industry
  • CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9, Type C Buildings
  • CPCCBC5001 Apply building codes and standards to the construction process for Type B construction
  • CPCCBC5002 Monitor costing systems on complex building and construction projects
  • CPCCBC5003 Supervise the planning of onsite building and construction work
  • CPCCBC5004 Supervise and apply quality standards to the selection of building and construction materials
  • CPCCBC5005 Select and manage building and construction contractors
  • CPCCBC5007 Administer the legal obligations of a building and construction contractor
  • CPCCBC5010 Manage construction work
  • CPCCBC5011 Manage environmental management practices and processes in building and construction
  • CPCCBC5013 Manage professional technical and legal reports on building and construction projects
  • CPCCBC5018 Apply structural principles to the construction of buildings up to 3 storeys
  • CPCCBC5019 Manage building and construction business finances
  • CPCCCA2002 Use carpentry tools and equipment
  • CPCCCA2011 Handle carpentry materials
  • CPCCCA3001 Carry out general demolition of minor building structures
  • CPCCCA3002 Carry out setting out
  • CPCCCA3003 Install flooring systems
  • CPCCCA3004 Construct and erect wall frames
  • CPCCCA3005 Construct ceiling frames
  • CPCCCA3006 Erect roof trusses
  • CPCCCA3007 Construct pitched roofs
  • CPCCCA3008 Construct eaves
  • CPCCCA3010 Install windows and doors
  • CPCCCA3016 Construct, assemble and install timber external stairs
  • CPCCCA3017 Install exterior cladding
  • CPCCCA3019 Erect and dismantle formwork to suspended slabs, columns, beams and walls
  • CPCCCA3020 Erect and dismantle jump-form formwork
  • CPCCCA3024 Install lining, panelling and moulding
  • CPCCCA3025 Read and interpret plans, specifications and drawings for carpentry work
  • CPCCCA3027 Set up, operate and maintain indirect action powder-actuated power tools
  • CPCCCA3028 Erect and dismantle formwork for footings and slabs on ground
  • CPCCCM2002 Carry out hand excavation
  • CPCCCM2006 Apply basic levelling procedures
  • CPCCCM2008 Erect and dismantle restricted height scaffolding
  • CPCCCM2012 Work safely at heights
  • CPCCCM3001 Operate elevated work platforms up to 11 metres
  • CPCCCM3005 Calculate costs of construction work
  • CPCCCO2013 Carry out concreting to simple forms
  • CPCCCO4001 Supervise concreting work
  • CPCCOM1012 Work effectively and sustainably in the construction industry
  • CPCCOM1013 Plan and organise work
  • CPCCOM1014 Conduct workplace communication
  • CPCCOM1015 Carry out measurements and calculations
  • CPCCOM2001 Read and interpret plans and specifications
  • CPCCOM3001 Perform construction calculations to determine carpentry material requirements
  • CPCCOM3006 Carry out levelling operations
  • CPCCPB3026 Erect and maintain trestle and plank systems
  • CPCCPD2011 Handle and store painting and decorating materials
  • CPCCPD2012 Use painting and decorating tools and equipment
  • CPCCPD2013 Remove and replace doors and door and window components
  • CPCCPD3021 Prepare existing coated surface for painting
  • CPCCPD3022 Apply paint by brush and roller
  • CPCCPD3023 Apply texture coat paint finishes by brush, roller and spray
  • CPCCPD3024 Apply paint by spray
  • CPCCPD3025 Match specific paint colours
  • CPCCPD3026 Apply stains and clear timber finishes
  • CPCCPD3027 Remove and apply wallpaper
  • CPCCPD3028 Apply decorative paint finishes
  • CPCCPD3029 Remove graffiti and apply anti-graffiti coatings
  • CPCCPD3030 Apply protective paint coating systems
  • CPCCPD3031 Work safely with lead-painted surfaces in the painting industry
  • CPCCPD3032 Apply advanced wall coverings
  • CPCCPD3035 Prepare uncoated surfaces for painting
  • CPCCPD3036 Work safely to encapsulate non-friable asbestos in the painting industry
  • CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry
  • CPCSUS4002 Use building science principles to construct energy efficient buildings
  • CPCWHS3001 Identify construction work hazards and select risk control strategies
  • CPCCBC6001 Apply building codes and standards to the construction process for large building projects
  • CPCCBC6003 Establish, maintain and review contract administration procedures and frameworks
  • CPCCBC6018 Manage processes for complying with legal obligations of a building and construction contractor
  • CPCCBC6007 Develop, plan and implement building and construction environmental management processes
  • CPCCBC6009 Develop, plan and implement a building and construction planning process
  • CPCCBC6014 Apply structural principles to the construction of large, highrise and complex buildings
  • CPCCBC6016 Assess construction faults in large building projects
  • CPCCBC6017 Evaluate services layout and connection methods for the planning of large building projects
  • CPCCBC4026 Arrange building applications and approvals
  • CPCCBC4031 Process client requirements
  • CPCCVE1011 Undertake a basic construction project
  • CPCCCA3011 Refurbish timber sashes to window frames
  • CPCCCA3012 Frame and fit wet area fixtures
  • CPCCCA3014 Construct and install bulkheads
  • CPCCCA3018 Construct, erect and dismantle formwork for stairs and ramps
  • CPCCON3048 Construct tilt panels on site
Pre-order
  • SHBHBAS001 Provide shampoo and basin services
  • SHBHCLS002 Colour and lighten hair
  • SHBHCLS003 Provide full and partial head highlighting treatments
  • SHBHCLS004 Neutralise unwanted colours and tones
  • SHBHCLS005 Provide on scalp full head and retouch bleach treatments
  • SHBHCUT001 Design haircut structures
  • SHBHCUT002 Create one length or solid haircut structures
  • SHBHCUT003 Create graduated haircut structures
  • SHBHCUT004 Create layered haircut structures
  • SHBHCUT005 Cut hair using over-comb techniques
  • SHBHCUT006 Create combined haircut structures
  • SHBHCUT007 Create combined traditional and classic men’s haircut structures
  • SHBHDES003 Create finished hair designs
  • SHBHDES004 Create classic long hair up-styles
  • SHBHIND001 Maintain and organise tools, equipment and work areas
  • SHBHIND003 Develop and expand a client base
  • SHBHREF001 Curl and Volumise hair with chemical treatments
  • SHBHREF002 Straighten and relax hair with chemical treatments
  • SHBHREF003 Straighten and relax hair with protein treatment
  • SHBHTRI001 Identify and treat hair and scalp conditions
  • SHBXCCS001 Conduct salon financial transactions
  • SHBXCCS002 Provide salon services to clients
  • SHBXCCS004 Recommend products and services
  • SHBXIND001 Comply with organisational requirements within a personal services environment
  • SHBXIND002 Communicate as part of a salon team
  • SIRRMER001 Produce visual merchandise displays
  • RIIBEF201D Plan and organise work
  • RIICBS310D Conduct patching operations
  • RIICCM201D Carry out measurements and calculations
  • RIICCM202D Identify, locate and protect underground services
  • RIICCM203D Read and interpret plans and specifications
  • RIICCM205E Carry out manual excavation
  • RIICCM206D Support plant operations
  • RIICCM207D Spread and compact materials manually
  • RIICCM208D Carry out basic levelling
  • RIICCM211D Erect and dismantle temporary fencing and gates
  • RIICCM301D Construct and dismantle fences and gates
  • RIICOM201D Communicate in the workplace
  • RIICRC201D Repair potholes
  • RIICRC301D Maintain drainage systems
  • RIICRC304D Maintain sealed roads
  • RIICRC306D Conduct earthworks
  • RIICRC307D Conduct road pavement construction
  • RIIIMG301D Maintain site records
  • RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials
  • RIISAM203D Use hand and power tools
  • RIISAM204D Operate small plant and equipment
  • RIIWHS201D Work safely and follow WHS policies and procedures
  • RIIWHS302D Implement traffic management
  • RIIWMG203D Drain and dewater civil construction site
  • RIIWMG301D Control construction site water table
Pre-order
  • RIIBEF302D Monitor site production activities
  • RIIERR301D Respond to mine incident
  • RIIMEX301D Conduct dredging operations
  • RIIPRO302D Perform process control room operations
  • RIISAM301E Test operational functions of vehicles and equipment
  • RIISAM303D Shutdown dredge for operator maintenance
  • RIISRM301D Blend stockpile materials
  • RIISRM303D Move and position materials to form stockpiles
  • RIICOM301E Communicate information
  • CUAANM301 Create 2D digital animations
  • CUAANM302 Create 3D digital animations
  • CUADIG201 Maintain interactive content
  • CUADIG502 Design digital applications
  • CUADIG503 Design e-learning resources
  • ICTDBS403 Create basic databases
  • ICTDBS413 Determine database requirements
  • ICTDBS415 Build a database
  • ICTDBS501 Monitor and improve knowledge management system
  • ICTDBS502 Design a database
  • ICTDBS601 Build a data warehouse
  • ICTDBS602 Develop a knowledge management strategy
  • ICTGAM301 Apply simple modelling techniques
  • ICTGAM302 Design and apply simple textures to digital art
  • ICTGAM303 Review and apply the principles of animation
  • ICTGAM402 Identify and apply principles of games design and game playing
  • ICTGAM529 Analyse business opportunities in the digital games environment
  • ICTICT101 Operate a personal computer
  • ICTICT102 Operate word-processing applications
  • ICTICT103 Use, communicate and search securely on the internet
  • ICTICT104 Use digital devices
  • ICTICT105 Operate spreadsheet applications
  • ICTICT106 Operate presentation packages
  • ICTICT201 Use computer operating systems and hardware
  • ICTICT202 Work and communicate effectively in an ICT environment
  • ICTICT203 Operate application software packages
  • ICTICT204 Operate a digital media technology package
  • ICTICT205 Design basic organisational documents using computing packages
  • ICTICT206 Install software applications
  • ICTICT207 Integrate commercial computing packages
  • ICTICT210 Operate database applications
  • ICTICT301 Create user documentation
  • ICTICT302 Install and optimise operating system software
  • ICTICT303 Connect internal hardware components
  • ICTICT401 Determine and confirm client business requirements
  • ICTICT403 Apply software development methodologies
  • ICTICT404 Use online learning tools
  • ICTICT405 Develop detailed technical design
  • ICTICT408 Create technical documentation
  • ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment
  • ICTICT419 Work effectively in the digital media industry
  • ICTICT420 Develop client user interface
  • ICTICT424 Address cyber security requirements
  • ICTICT425 Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
  • ICTICT426 Identify and evaluate emerging technologies and practices
  • ICTICT501 Research and review hardware technology options for organisations
  • ICTICT502 Develop detailed component specifications from project specifications
  • ICTICT509 Gather data to identify business requirements
  • ICTICT510 Determine appropriate ICT strategies and solutions
  • ICTICT511 Match ICT needs with the strategic direction of the enterprise
  • ICTICT514 Identify and manage the implementation of current industry specific technologies
  • ICTICT515 Verify client business requirements
  • ICTICT517 Match ICT needs with the strategic direction of the organisation
  • ICTICT604 Identify and implement business innovation
  • ICTICT605 Implement a knowledge management strategy
  • ICTICT608 Interact with clients on a business level
  • ICTICT609 Lead the evaluation and implementation of current industry specific technologies
  • ICTICT610 Manage copyright, ethics and privacy in an ICT environment
  • ICTNWK302 Determine and action network problems
  • ICTNWK303 Configure and administer a network operating system
  • ICTNWK304 Administer network peripherals
  • ICTNWK305 Install and manage network protocols
  • ICTNWK401 Install and manage a server
  • ICTNWK402 Install and configure virtual machines for sustainable ICT
  • ICTNWK403 Manage network and data integrity
  • ICTNWK404 Install, operate and troubleshoot a small enterprise branch network
  • ICTNWK405 Build a small wireless local area network
  • ICTNWK407 Install and configure client-server applications and services
  • ICTNWK408 Configure a desktop environment
  • ICTNWK409 Create scripts for networking
  • ICTNWK410 Install hardware to a network
  • ICTNWK411 Deploy software to networked computers
  • ICTNWK412 Create network documentation
  • ICTNWK420 Install and configure virtual machines
  • ICTNWK421 Install, configure and test network security
  • ICTNWK502 Implement secure encryption technologies
  • ICTNWK503 Install and maintain valid authentication processes
  • ICTNWK504 Design and implement an integrated server solution
  • ICTNWK505 Design, build and test a network server
  • ICTNWK507 Install, operate and troubleshoot medium enterprise routers
  • ICTNWK508 Install, operate and troubleshoot medium enterprise switches
  • ICTNWK509 Design and implement a security perimeter for ICT networks
  • ICTNWK515 Develop configuration management protocols
  • ICTNWK525 Configure an enterprise virtual computing environment
  • ICTNWK527 Manage an enterprise virtual computing environment
  • ICTNWK529 Install and manage complex ICT networks
  • ICTNWK531 Configure an internet gateway
  • ICTNWK534 Monitor and troubleshoot virtual computing environments
  • ICTNWK535 Install an enterprise virtual computing environment
  • ICTNWK601 Design and implement a security system
  • ICTNWK602 Plan, configure and test advanced server based security
  • ICTNWK603 Plan, configure and test advanced internetwork routing solutions
  • ICTNWK604 Plan and configure advanced internetwork switching solutions
  • ICTNWK607 Design and implement wireless network security
  • ICTNWK608 Configure network devices for a secure network infrastructure
  • ICTNWK609 Configure and manage intrusion prevention system on network sensors
  • ICTNWK613 Develop plans to manage structured troubleshooting process of enterprise networks
  • ICTNWK615 Design and configure desktop virtualisation
  • ICTOPN402 Use advanced optical test equipment
  • ICTPMG401 Support small scale ICT projects
  • ICTPMG501 Manage ICT projects
  • ICTPMG606 Manage ICT project quality
  • ICTPMG608 Manage ICT project systems implementation
  • ICTPMG609 Plan and direct complex ICT projects
  • ICTPMG610 Develop a project management plan
  • ICTPMG611 Prepare a detailed design brief
  • ICTPRG301 Apply introductory programming techniques
  • ICTPRG402 Apply query language
  • ICTPRG403 Develop data-driven applications
  • ICTPRG404 Test applications
  • ICTPRG405 Automate processes
  • ICTPRG407 Write script for software applications
  • ICTPRG410 Build a user interface
  • ICTPRG412 Configure and maintain databases
  • ICTPRG413 Use a library or pre-existing components
  • ICTPRG414 Apply introductory programming skills in another language
  • ICTPRG415 Apply skills in object-oriented design
  • ICTPRG418 Apply intermediate programming skills in another language
  • ICTPRG419 Analyse software requirements
  • ICTPRG430 Apply introductory object-oriented language skills
  • ICTPRG501 Apply advanced object-oriented language skills
  • ICTPRG502 Manage a project using software management tools
  • ICTPRG503 Debug and monitor applications
  • ICTPRG527 Apply intermediate object-oriented language skills
  • ICTPRG604 Create cloud computing services
  • ICTSAD501 Model data objects
  • ICTSAD502 Model data processes
  • ICTSAD504 Implement quality assurance processes for business solutions
  • ICTSAD506 Produce a feasibility report
  • ICTSAS209 Connect and use a home based local wireless network
  • ICTSAS301 Run standard diagnostic tests
  • ICTSAS304 Provide basic system administration
  • ICTSAS305 Provide ICT advice to clients
  • ICTSAS306 Maintain equipment and software
  • ICTSAS308 Run standard diagnostic tests
  • ICTSAS410 Identify and resolve client ICT problems
  • ICTSAS412 Action change requests
  • ICTSAS420 Provide first-level remote help-desk support
  • ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults
  • ICTSAS501 Develop, implement and evaluate an incident response plan
  • ICTSAS505 Review and update disaster recovery and contingency plans
  • ICTSAS517 Use network tools
  • ICTSAS518 Install and upgrade operating systems
  • ICTSUS403 Install and test power management software
  • ICTSUS404 Install thin client applications for power over ethernet
  • ICTSUS501 Implement server virtualisation for a sustainable ICT system
  • ICTSUS601 Integrate sustainability in ICT planning and design projects
  • ICTTEN416 Install, configure and test an internet protocol network
  • ICTTEN417 Install, configure and test a router
  • ICTTEN418 Install and test a radio frequency identification system
  • ICTTEN419 Implement and troubleshoot enterprise routers and switches
  • ICTTEN420 Design, install and configure an internetwork
  • ICTTEN513 Install, configure and test a local area network switch
  • ICTTEN611 Produce an ICT network architecture design
  • ICTWEB201 Use social media tools for collaboration and engagement
  • ICTWEB302 Build simple websites using commercial programs
  • ICTWEB303 Produce digital images for the web
  • ICTWEB401 Design a website to meet technical requirements
  • ICTWEB403 Transfer content to a website using commercial packages
  • ICTWEB408 Ensure basic website security
  • ICTWEB409 Develop cascading style sheets
  • ICTWEB411 Produce basic client-side script for dynamic web pages
  • ICTWEB414 Design simple web page layouts
  • ICTWEB415 Produce server-side script for dynamic web pages
  • ICTWEB420 Write content for web pages
  • ICTWEB424 Evaluate and select a web hosting service
  • ICTWEB429 Create a markup language document to specification
  • ICTWEB501 Build a dynamic website
  • ICTWEB502 Create dynamic web pages
  • ICTWEB503 Create web-based programs
  • ICTWEB504 Build a document using eXtensible markup language
  • ICTWEB505 Develop complex web page layout
  • ICTWEB506 Develop complex cascading style sheets
  • ICTWEB512 Administer business websites and servers
  • ICTWEB516 Research and apply emerging web technology trends
  • ICTICT808 Direct the development of a knowledge management strategy for a business
  • ICTICT809 Facilitate business analysis
  • ICTPMG802 Manage a telecommunications project
  • ICTPMG804 Evaluate and use telecommunications management networks
  • ICTSUS806 Lead applied research in ICT sustainability
  • ICTTEN809 Analyse business specifications to produce technical solutions
  • ICTTEN811 Evaluate and apply network security
  • BSBCRT301 Develop and extend critical and creative thinking skills
  • BSBXCS303 Securely manage personally identifiable information and workplace information
  • BSBXTW301 Work in a team
  • ICTICT313 Identify IP, ethics and privacy policies in ICT environments
  • ICTPRG302 Apply introductory programming techniques
  • BSBITU211 Produce digital text documents
  • ICTSAS309 Maintain and repair ICT equipment and software
  • ICTICT309 Create ICT user documentation
  • BSBCRT404 Apply advanced critical thinking to work processes
  • BSBXCS404 Contribute to cyber security risk management
  • ICTICT443 Work collaboratively in the ICT industry
  • ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
  • ICTSAS432 Identify and resolve client ICT problems
  • ICTICT445 Connect and configure devices and hardware components
  • ICTWEB431 Create and style simple markup language documents
  • ICTWEB432 Design website layouts
  • ICTWEB433 Confirm accessibility of websites
  • ICTWEB434 Transfer content to websites
  • ICTWEB443 Implement search engine optimisations
  • ICTWEB452 Create a markup language document
  • BSBWOR404 Develop work priorities
  • ICTPRG434 Automate processes
  • ICTWEB430 Produce server-side script for dynamic web pages
  • BSBCRT501 Originate and develop concepts
  • BSBXTW401 Lead and facilitate a team
  • ICTICT532 Apply IP, ethics and privacy policies in ICT environments
  • ICTSAS527 Manage client problems
  • ICTSAS524 Develop, implement and evaluate an incident response plan
  • ICTWEB513 Build dynamic websites
  • ICTWEB514 Create dynamic web pages
  • BSBPMG513 Manage project quality
  • BSBPMG517 Manage project risk
  • BSBPMG520 Manage project governance
  • BSBCRT601 Research and apply concepts and theories of creativity
  • BSBWOR502 Lead and manage team effectiveness
  • ICTICT618 Manage IP, ethics and privacy in ICT environments
  • ICTSAD609 Plan and monitor business analysis activities in an ICT environment
  • BSBINN601 Lead and manage organisational change
  • ICTWEB304 Build simple web pages
  • ICTWEB305 Produce digital images for the web
  • ICTDBS416 Create basic relational databases
  • ICTICT449 Use version control systems in development environments
  • ICTPRG433 Test software developments
  • ICTPRG437 Build a user interface
  • ICTPRG440 Apply introductory programming skills in different languages
  • ICTICT428 Select cloud storage solutions
  • ICTSAS436 Evaluate ICT system status
  • ICTSAS438 Implement maintenance procedures
  • ICTSAS441 Support ICT system software
  • ICTICT435 Create technical documentation
  • ICTPRG431 Apply query language in relational databases
  • ICTPRG432 Develop data-driven applications
  • ICTPRG436 Develop mobile applications
  • ICTPRG441 Apply skills in object-oriented design
  • ICTNWK540 Design, build and test network servers
  • ICTPRG535 Build advanced user interfaces
  • ICTPMG613 Manage ICT project planning
  • ICTNWK422 Install and manage servers
  • ICTSAS442 Provide first-level remote help desk support
  • ICTSAS443 Support operating system users and troubleshoot applications
  • ICTNWK546 Manage network security
  • ICTNWK557 Configure and manage advanced virtual computing environments
  • ICTNWK559 Install an enterprise virtual computing environment
  • ICTPRG547 Apply advanced programming skills in another language
  • ICTPRG549 Apply intermediate object-oriented language skills
  • ICTDBS507 Integrate databases with websites
  • ICTCYS407 Gather, analyse and interpret threat data
  • ICTSAS526 Review and update disaster recovery and contingency plans
  • ICTNWK538 Install and maintain valid authentication processes
  • ICTNWK543 Install, operate and troubleshoot medium enterprise switches
  • ICTNWK552 Install and configure network access storage devices
  • ICTNWK553 Configure enterprise virtual computing environments
  • ICTNWK554 Manage enterprise virtual computing environments
  • ICTNWK556 Identify and resolve network problems
  • ICTTEN503 Design an electronic system for a telecommunications network
  • ICTNWK518 Design an enterprise wireless local area network
  • HLTAHA004 Support client independence and community participation
  • HLTAHA024 Work within a community rehabilitation environment
  • HLTAHA006 Assist with basic foot hygiene
  • HLTAHA007 Assist with podiatric procedures
  • HLTAHA008 Assist with podiatry assessment and exercise
  • ICTCLD301 Evaluate characteristics of cloud computing solutions and services
  • ICTCLD401 Configure cloud services
  • BSBXCS302 Identify and report online security threats
  • BSBXCS401 Maintain security of digital devices
  • CUADIG301 Prepare video assets
  • CUASOU202 Perform basic sound editing
  • ICTNWK309 Configure and administer network operating systems
  • ICTNWK311 Install and test network protocols
  • ICTPRG435 Write scripts for software applications
  • ICTSAS310 Install, configure and secure a small office or home office network
  • ICTNWK423 Manage network and data integrity
  • ICTNWK424 Install and operate small enterprise branch networks
  • ICTNWK429 Install hardware to networks
  • ICTWEB450 Evaluate and select a web hosting service
  • ICTICT431 Use online tools for learning
  • ICTSAS433 Update ICT client support procedures and assist with policy development
  • ICTPMG411 Support small scale ICT projects
  • ICTICT444 Develop client user interface
  • ICTSAD507 Design and implement quality assurance processes for business solutions
  • ICTSAD508 Develop technical requirements for business solutions
  • ICTSAD509 Produce ICT feasibility reports
  • ICTSAS502 Establish and maintain client user liaison
  • ICTNWK548 Model preferred system solutions
  • ICTSAS506 Update ICT system operational procedures
  • ICTSAS520 Develop detailed test plans
  • ICTICT519 Develop detailed component specifications from project specifications
  • ICTICT526 Verify client business requirements
  • ICTNWK545 Develop, implement and evaluate systems and applications security
  • ICTPRG533 Debug and monitor applications
  • ICTDBS506 Design databases
  • ICTTEN434 Install, configure and test internet protocol networks
  • ICTCYS402 Identify and confirm cyber security incidents
  • ICTICT429 Determine and confirm client business requirements
  • ICTICT441 Provide one-to-one instructions
  • ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems
  • ICTNWK426 Install and configure client-server applications and services
  • ICTICT430 Apply software development methodologies
  • ICTWEB446 Integrate social web technologies
  • ICTWEB447 Build basic website using development software and ICT tools
  • ICTWEB451 Apply structured query language in relational databases
  • ICTCYS613 Utilise design methodologies for security architecture
  • ICTCYS610 Protect critical infrastructure for organisations
  • ICTWEB519 Develop complex web page layouts
  • ICTWEB520 Develop complex cascading style sheets
  • ICTNWK550 Design ICT system security controls
  • ICTNWK434 Identify and implement industry standard virtualisation technologies
  • ICTICT524 Determine ICT strategies and solutions for organisations
  • ICTNWK428 Create scripts for networking
  • ICTNWK430 Deploy software to networked computers
  • ICTPRG442 Apply mathematical techniques for software development
  • ICTPRG530 Manage projects using software management tools
  • ICTPMG505 Manage ICT projects
  • ICTWEB517 Create web-based programs
  • ICTWEB527 Research and apply emerging web technology trends
  • ICTDBS605 Develop knowledge management strategies
  • ICTICT523 Gather data to identify business requirements
  • ICTDBS505 Monitor and improve knowledge management systems
  • ICTICT613 Manage the use of development methodologies
  • ICTICT617 Lead the evaluation and implementation of current industry specific technologies
  • ICTSAS602 Implement change management processes
  • ICTCLD505 Implement cloud infrastructure with code
  • ICTCLD507 Build and deploy resources on cloud platforms
  • ICTCLD508 Manage infrastructure in cloud environments
  • ICTNWK431 Create network documentation
  • ICTICT818 Develop knowledge management strategies
  • ICTNWK536 Plan, implement and test enterprise communication solutions
  • ICTSAD402 Develop and present ICT feasibility reports
  • ICTTEN602 Undertake system administration
  • ICTTEN605 Implement planned network changes with minimal impact to the customer
  • ICTTEN604 Coordinate fault rectification and restoration of service following network outages
  • ICTPRG425 Use structured query language
  • ICTPRG532 Apply advanced object oriented language skills
  • ICTNWK610 Design and build integrated VoIP networks
Pre-order
  • ICTICT427 Identify, evaluate and apply current industry specific technologies to meet industry standards
  • ICTICT602 Develop contracts and manage contracted performance
  • ICTNWK301 Provide network systems administration
  • ICTNWK506 Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network
  • ICTNWK511 Manage network security
  • ICTNWK524 Install and configure network access storage devices
  • ICTNWK534 Monitor and troubleshoot virtual computing environments
  • ICTPMG607 Manage and control ICT project risks
  • ICTPRG427 Use XML effectively
  • ICTSAS307 Install, configure and secure a small office or home office network
  • ICTTEN516 Produce technical solutions from business specifications
  • ICTWEB402 Confirm accessibility of websites for people with special needs
  • ICTGAM504 Manage interactive media production
  • BSBXCS301 Protect own personal online profile from cyber security threats
  • BSBXCS402 Promote workplace cyber security awareness and best practices
  • BSBXCS403 Contribute to cyber security threat assessments
  • BSBXCS405 Contribute to cyber security incident responses
  • ICTSAS214 Protect devices from spam and destructive software
  • ICTSAS215 Protect and secure information assets
  • ICTSAS440 Monitor and administer security of ICT systems
  • CUADIG302 Author interactive sequences
  • CUADIG303 Produce and prepare photo images
  • CUADIG304 Create visual design components
  • CUAPOS201 Perform basic vision and sound editing
  • ICTICT219 Interact and resolve queries with ICT clients
  • ICTICT221 Identify and use specific industry standard technologies
  • ICTICT222 Research and share ICT solutions for Indigenous users
  • ICTICT310 Identify and use industry specific technologies
  • ICTSAS212 Record the requirements of client support requests
  • ICTSAS303 Care for computer hardware
  • ICPDMT3460 Incorporate video into multimedia presentations
  • ICTICT215 Operate digital media technology package
  • ICTICT216 Design and create basic organisational documents
  • ICTICT306 Migrate to new technology
  • ICTICT311 Customise packaged software applications
  • ICTICT312 Use advanced features of applications
  • ICTPMG301 Contribute as part of an IT project management team
  • ICTWHS204 Follow work health and safety and environmental policy and procedures
  • ICTNWK307 Provide network systems administration
  • ICTNWK308 Determine and action network problems
  • ICTNWK310 Administer network peripherals
  • ICTICT438 Select, configure and deploy software and hardware testing tools
  • ICTICT213 Use computer operating systems and hardware
  • ICTICT214 Operate application software packages
  • ICTICT304 Implement system software changes
  • ICTSAS210 Update and maintain hardware, software and documentation inventories
  • ICTSAS211 Develop solutions for basic ICT malfunctions and problems
  • ICTSAS213 Maintain ICT system integrity
  • ICTSAS216 Maintain ICT equipment and replace consumables
  • ICTSAS217 Connect a home based local wireless network
  • ICTNWK537 Implement secure encryption technologies
  • ICTPRG605 Manage development of technical solutions from business specifications
  • ICTICT614 Identify and implement business innovation
  • ICTICT615 Implement knowledge management strategies
  • ICTCLD501 Develop cloud disaster recovery plans
  • ICTCLD502 Design and implement highly-available cloud infrastructure
  • ICTCLD503 Implement web-scale cloud infrastructure
  • ICTCYS608 Perform cyber security risk assessments
  • ICTCLD504 Improve cloud-based infrastructure
  • ICTCLD506 Implement virtual network in cloud environments
  • ICTCYS603 Undertake penetration testing for organisations
  • ICTCYS612 Design and implement virtualised cyber security infrastructure for organisations
  • ICTSAD610 Analyse stakeholder requirements
  • ICTSAD612 Implement and maintain uses of containerisation
  • ICTSAD613 Install and configure container orchestration services
  • ICTICT611 Develop ICT strategic business plans
  • ICTSAD604 Manage and communicate ICT solutions
  • ICTSAD608 Perform ICT-focused enterprise analysis
  • ICTSAD611 Manage assessment and validation of ICT solutions
  • ICTNWK544 Design and implement a security perimeter for ICT networks
  • ICTNWK619 Plan, configure and test advanced server-based security
  • ICTNWK620 Design and implement wireless network security
  • ICTNWK618 Design and implement a security system
  • ICTSUS603 Integrate sustainability in ICT planning and design projects
  • CPPSEC5004 Develop security risk management plans
  • CPPSEC5005 Implement security risk management plans
  • ICTGAM423 Apply artificial intelligence in game development
  • ICTGAM533 Create complex 3-D interactive games
  • ICTGAM535 Develop complex 3-D software for games and interactive media
  • ICTGAM537 Prepare games for different platforms and delivery modes
  • ICTICT433 Build graphical user interfaces
  • ICTITC528 Deploy smart contacts
  • ICTDAT501 Gather, analyse and verify data from different source inputs
  • ICTDAT502 Conduct significance tests
  • ICTDAT503 Use unsupervised learning for clustering
  • CUADIG507 Design digital simulations
  • ICTIOT501 Install IT devices and networks
  • ICTIOT502 Program IoT devices
  • ICTIOT503 Design and test IoT devices and networks
  • ICTICT527 Develop and maintain blockchain solutions
  • ICTICT528 Deploy smart contacts
  • ICTNWK425 Build small wireless local area networks
  • ICTDAT402 Clean and verify data
  • ICTNWK621 Configure network devices for a secure network infrastructure
  • ICTNWK622 Configure and manage intrusion prevention system on network sensors
  • ICTNWK427 Configure desktop environments
  • ICTNWK539 Design and implement integrated server solutions
  • ICTWEB441 Design and implement a security system
  • ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks
  • ICTNWK541 Configure, verify and troubleshoot WAN links and IP services
  • ICTNWK542 Install, operate and troubleshoot medium enterprise routers
  • ICTICT612 Develop contracts and manage contract performance
  • ICTCYS601 Create cyber security standards for organisations
  • ICTCYS604 Implement best practices for identity management
  • ICTCYS606 Evaluate an organisation’s compliance with cyber security standards and law
  • ICTCYS607 Implement best practices for identity management
  • ICTCYS609 Configure security devices for organisations
  • ICTPMG617 Plan and direct complex ICT projects
  • ICTNWK517 Determine best-fit toplogy for a wide area network
  • ICTNWK547 Manage system security on operational systems
  • ICTNWK549 Design ICT security frameworks
  • ICTNWK558 Monitor and troubleshoot virtual computing environments
  • ICTICT518 Research and review hardware technology options for organisations
  • ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry
  • ICTTEN615 Manage network traffic
  • ICTTEN618 Analyse and organise repair of highly complex networks
  • ICTTEN622 Produce ICT etwork architecture designs
  • ICTNWK623 Manage ICT security
  • ICTPRG536 Design application architecture
  • ICTPRG537 Implement security for applications
  • ICTPRG538 Create mashups
  • ICTPRG542 Review developed software
  • ICTPRG546 Validate application designs against specifications
  • ICTPRG551 Apply testing techniques for software development
  • ICTSAD503 Minimise risk of new technologies to business solutions
  • SIRXCEG006 Provide online customer service
  • ICTDBS503 Create a data warehouse
  • ICTPRG614 Create cloud computing services
  • ICTCLD601 Develop cloud computing strategies for businesses
  • ICTICT525 Identify & manage implementation of industry specific technologies
  • ICTTEN525 Install, configure and test local area network switches
  • ICTICT448 Prepare electronic portfolios of work
  • ICTWEB449 Confirm website access and use ability
  • ICTSAS428 Hand over ICT system components to clients
  • ICTICT530 Design user experience solutions
  • ICTWEB518 Build a document using extensible markup language
  • ICTNWK560 Determine best-fit topologies for wide area networks
  • ICTNWK561 Design an enterprise wireless loca area network
  • ICTSAS512 Review and manage delivery of maintenance services
  • ICTCYS401 Design and implement network security infrastructure for an organisation
  • ICTCYS403 Plan and implement information security strategies for an organisation
  • ICTCYS404 Run vulnerability test assessments for an organisation
  • ICTCYS405 Develop cyber security incidents
  • ICTTEN610 Design and configure an IP-MPLS network with virtual private network tunnelling
  • ICTTEN612 Design and manage internet protocol TV in a service provider network
  • MEM23123A Evaluate manufacturing processes
  • MEM234001A Plan and manage engineering-related projects or operations
  • MEM234002A Integrate engineering technologies
  • MEM234021A Apply statistics to technology problems
  • MEM234028A Produce and manage technical documentation
  • MEM234029A Produce and manage technical publications
  • MEM234035A Maintain and apply technical and engineering skills
  • MSMENV672 Develop workplace policy and procedures for environmental sustainability
  • MSS407015 Build relationships between teams in an operations environment
  • AURASA002 Follow safe working practices in an automotive workplace
  • AURTTE004 Inspect and service engines
  • AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
  • AURTTA017 Carry out vehicle safety inspections
  • AURTTB015 Assemble and fit braking system components
  • AURTTC001 Inspect and service cooling systems
  • AURTTD002 Inspect and service steering systems
  • AURTTJ011 Balance wheels and tyres
  • AURETR010 Repair Wiring Harnesses And Looms
  • AURTTK102 Use and maintain tools and equipment in an automotive workplace
  • AURTTF101 Inspect and service petrol fuel systems
  • AURTTB101 Inspect and service braking systems
  • AURASA102 Follow safe working practices in an automotive workplace
  • AURETR112 Test and repair basic electrical circuits
  • AURETR123 Diagnose and repair spark ignition engine management systems
  • AURETR125 Test, charge and replace batteries and jump-start vehicles
  • AURETR129 Diagnose and repair charging systems
  • AURETR130 Diagnose and repair starting systems
  • AURETR131 Diagnose and repair ignition systems
  • AURLTB103 Diagnose and repair light vehicle hydraulic braking systems
  • AURLTD104 Diagnose and repair light vehicle steering systems
  • AURLTD105 Diagnose and repair light vehicle suspension systems
  • AURLTE102 Diagnose and repair light vehicle engines
  • AURLTZ101 Diagnose and repair light vehicle emission control systems
  • AURTTA104 Carry out servicing operations
  • AURTTA118 Develop and carry out diagnostic procedures
  • AURTTC103 Diagnose and repair cooling systems
  • AURTTE104 Inspect and service engines
  • AURACA101 Respond to customer needs and enquiries in an automotive workplace
  • AURAFA103 Communicate effectively in an automotive workplace
  • AURETD101 Diagnose and repair electronically controlled steering systems
  • AURETR011 Install basic ancillary electrical systems and components
  • AURETR120 Diagnose and repair network electronic control systems
  • AURETR122 Diagnose and repair vehicle dynamic control systems
  • AURETR128 Diagnose and repair instruments and warning systems
  • AURETR143 Diagnose and repair electronic body management systems
  • AURETU103 Service air conditioning and HVAC systems
  • AURLTD106 Carry out light vehicle wheel alignment operations
  • AURLTJ102 Remove, inspect, repair and refit light vehicle tyres and tubes
  • AURTTZ102 Diagnose And Repair Exhaust Systems
Pre-order
  • AURAAA002 Determine retail rates for automotive products and services
  • AURAEA004 Manage environmental and sustainability best practice in an automotive workplace
  • AURAMA005 Manage complex customer issues in an automotive workplace
  • AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace
  • AURTTB001 Inspect and service braking systems
  • AURTTC003 Diagnose and repair cooling systems
  • AURTTF001 Inspect and service petrol fuel systems
  • AURTTK001 Use and maintain measuring equipment in an automotive workplace
  • AURTTK002 Use and maintain tools and equipment in an automotive workplace
  • AURETR012 Test and repair basic electrical circuits
  • AURETR023 Diagnose and repair spark ignition engine management systems
  • AURETR025 Test, charge and replace batteries and jump-start vehicles
  • AURETR029 Diagnose and repair charging systems
  • AURETR030 Diagnose and repair starting systems
  • AURETR031 Diagnose and repair ignition systems
  • AURLTB003 Diagnose and repair light vehicle hydraulic braking systems
  • AURLTD004 Diagnose and repair light vehicle steering systems
  • AURLTD005 Diagnose and repair light vehicle suspension systems
  • AURLTE002 Diagnose and repair light vehicle engines
  • AURLTZ001 Diagnose and repair light vehicle emission control systems
  • AURTTA004 Carry out servicing operations
  • AURTTA018 Carry out diagnostic procedures
  • AURACA001 Respond to customer needs and enquiries in an automotive workplace
  • AURAFA003 Communicate effectively in an automotive workplace
  • AURETD011 Diagnose and repair electronically controlled steering systems
  • AURETH011 Depower and reinitialise hybrid electric vehicles
  • AURETR020 Diagnose and repair network electronic control systems
  • AURETR022 Diagnose and repair vehicle dynamic control systems
  • AURETR028 Diagnose and repair instruments and warning systems
  • AURETR043 Diagnose and repair electronic body management systems
  • AURETU003 Service air conditioning and HVAC systems
  • AURLTD006 Carry out light vehicle wheel alignment operations
  • AURLTJ002 Remove, inspect, repair and refit light vehicle tyres and tubes
  • AURTTZ002 Diagnose And Repair Exhaust Systems
  • AURTTA021 Diagnose complex system faults
  • AURTTL011 Diagnose complex faults in CNG fuel systems
  • AURTTL012 Diagnose complex faults in LNG fuel systems
  • AURTTL013 Diagnose complex faults in LPG fuel systems
  • AURTTR001 Diagnose complex faults in engine management systems
  • AURMTQ001 Analyse and repair faults in performance driveline systems
  • AURMTF001 Analyse and repair performance carburetted fuel systems
  • AURMTF002 Analyse and repair performance fuel injection systems
  • AURETR037 Diagnose complex faults in light vehicle safety systems
  • AURLTD009 Diagnose complex faults in light vehicle steering and suspension systems
  • AURAFA007 Develop and document specifications and procedures
  • AURTTX008 Overhaul manual transmissions
  • AURLTQ003 Analyse and evaluate faults in light vehicle transmission and driveline systems
  • AURLTB002 Analyse and evaluate faults in light vehicle braking systems
  • AURTNA001 Estimate and quote automotive vehicle or machinery modifications
  • AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems
  • AURETB002 Analyse and evaluate electrical and electronic faults in dynamic control management systems
  • AURETR034 Develop and apply electrical system modifications
  • AURTTA022 Develop and apply mechanical system modifications
  • AURLTE003 Analyse and evaluate faults in light vehicle engine and fuel systems
  • AURLTD007 Analyse and evaluate faults in light vehicle steering and suspension systems
  • AURTTA121 Diagnose complex system faults
  • AURTTL111 Diagnose complex faults in CNG fuel systems
  • AURTTL112 Diagnose complex faults in LNG fuel systems
  • AURTTL113 Diagnose complex faults in LPG fuel systems
  • AURTTR101 Diagnose complex faults in engine management systems
  • AURMTQ101 Analyse and repair faults in performance driveline systems
  • AURLTX104 Diagnose complex faults in light vehicle automatic transmission and driveline systems
  • AURETR137 Diagnose complex faults in light vehicle safety systems
  • AURLTD109 Diagnose complex faults in light vehicle steering and suspension systems
  • HLTAAP001 Recognise healthy body systems
  • HLTAAP002 Confirm physical health status
  • HLTAID001 Provide cardiopulmonary resuscitation
  • HLTAID002 Provide basic emergency life support
  • HLTAID003 Provide first aid
  • HLTAID004 Provide an emergency first aid response in an education and care setting
  • HLTAID005 Provide first aid in remote situations
  • HLTAID006 Provide Advanced First Aid
  • HLTAID007 Provide advanced resuscitation
  • HLTAID008 Manage first aid services and resources
  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid
  • HLTENN001 Practise nursing within the Australian health care system
  • HLTENN002 Apply communication skills in nursing practice
  • HLTENN003 Perform clinical assessment and contribute to planning nursing care
  • HLTENN004 Implement, monitor and evaluate nursing care plans
  • HLTENN005 Contribute to nursing care of a person with complex needs
  • HLTENN006 Apply principles of wound management in the clinical environment
  • HLTENN007 Administer and monitor medicines and intravenous therapy
  • HLTENN008 Apply legal and ethical parameters to nursing practice
  • HLTENN009 Implement and monitor care for a person with mental health conditions
  • HLTENN011 Implement and monitor care for a person with acute health problems
  • HLTENN012 Implement and monitor care for a person with chronic health problems
  • HLTENN013 Implement and monitor care of the older person
  • HLTENN015 Apply nursing practice in the primary health care setting
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • HLTWHS001 Participate in workplace health and safety
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS003 Maintain work health and safety
  • HLTWHS004 Manage work health and safety
  • HLTWHS005 Conduct manual tasks safely
  • HLTINFCOV001 Comply with infection prevention and control policies and procedures
Pre-order
  • HLTAHA023 Support the provision of basic nutrition advice and education
  • HLTAID013 Provide first aid in remote or isolated site
  • HLTAID014 Provide advanced first aid
  • HLTAID015 Provide advanced resuscitation and oxygen therapy
  • HLTAID016 Manage first aid services and resources
  • HLTENN010 Apply a palliative approach in nursing practice
  • HLTENN014 Contribute to maternal and infant health care
  • HLTENN025 Implement and monitor care for a person with diabetes
  • HLTINF003 Implement and monitor infection prevention and control policy and procedures
  • HLTOHC001 Recognise and respond to oral health issues
  • HLTOHC002 Inform and support patients and groups about oral health
  • HLTOHC003 Apply and manage use of basic oral health products
  • HLTOHC004 Provide or assist with oral hygiene
  • HLTWHS006 Manage personal stressors in the work environment
  • HLTADM003 Facilitate a coordinated approach to client care
  • HLTADM004 Manage health billing and accounting system
  • HLTPOP006 Contribute to working with the community to identify health needs
  • HLTPOP008 Develop and implement disease prevention and control measures
  • HLTPOP009 Provide information and support on environmental health issues
  • HLTPOP011 Facilitate provision of functional, durable health hardware items in home and community
  • HLTPOP007 Contribute to population health project planning
  • HLTPOP018 Develop a plan of action to address land care issues in the community
  • HLTPOP012 Contribute to testing of results of community water supply
  • HLTPOP017 Identify pest control strategies
  • PSPGEN028 Provide a quotation
  • AHCAGB608 Manage financial resources
  • AHCAGB611 Analyse business performance
  • AHCBUS609 Develop and review an enterprise strategic plan
  • AHCBUS613 Manage human resources
  • AHCWHS502 Manage work health and safety processes
  • AHCMER502 Develop a sales strategy for rural products
Pre-order
  • AHCBUS610 Manage agribusiness risk
  • BSBINN501 Establish systems that support innovation
  • BSBMGT621 Design and manage the enterprise quality management system
  • BSBMGT623 Monitor corporate governance activities
  • CPPWMT5045A Develop site safety plans
  • AHCAGB519 Plan and monitor production processes
  • AHCBUS516 Develop and review a business plan
  • AHCBUS517 Monitor and review business performance
  • TLIR4002 Source goods/services and evaluate contractors
  • AHCAGB512 Plan and manage infrastructure
  • AHCAGB518 Develop climate risk management strategies
  • AHCAGB607 Manage succession planning
  • AHCAGB609 Develop export markets for produce
  • AHCAGB610 Manage the production system
  • AHCAGB612 Manage price risk through trading strategy
  • CHCDIS003 Support community participation and social inclusion
  • HLTHPS007 Administer and monitor medications
  • BSBCUS201 Deliver a service to customers
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBFIA301 Maintain financial records
  • BSBFIM501 Manage budgets and financial plans
  • BSBINM201 Process and maintain workplace information
  • BSBINM301 Organise workplace information
  • BSBINN301 Promote innovation in a team environment
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMGT502 Manage people performance
  • BSBRSK501 Manage Risk
  • BSBWOR203 Work effectively with others
  • BSBWOR301 Organise personal work priorities and development
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE003 Coordinate services for older people
  • CHCAGE004 Implement interventions with older people at risk
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS004 Assess coexisting needs
  • CHCCCS010 Maintain a high standard of service
  • CHCCCS015 Provide individualised support
  • CHCCCS017 Provide loss and grief support
  • CHCCCS018 Provide suicide bereavement support
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS023 Support independence and wellbeing
  • CHCCOM002 Use communication to build relationships
  • CHCCOM003 Develop workplace communication strategies
  • CHCCOM005 Communicate and work in health or community services
  • CHCCOM006 Establish and manage client relationships
  • CHCDIS007 Facilitate the empowerment of people with disability
  • CHCDIV001 Work with diverse people
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCECD001 Analyse and apply information that supports employment and career development
  • CHCECD008 Deliver services consistent with a career development framework
  • CHCECD009 Conduct career guidance interviews
  • CHCECD010 Provide support to people in career transition
  • CHCLAH001 Work effectively in the leisure and health industries
  • CHCLAH002 Contribute to leisure and health programming
  • CHCLAH003 Participate in the planning, implementation and monitoring of individual leisure and health programs
  • CHCLAH004 Participate in planning leisure and health programs for clients with complex needs
  • CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming
  • CHCLAH006 Coordinate planning, implementation and monitoring of leisure and health programs
  • CHCLAH008 Provide leisure education
  • CHCLAH009 Apply concepts of human psychology to facilitate involvement in leisure programs
  • CHCLEG001 Work legally and ethically
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
  • CHCPOL003 Research and apply evidence to practice
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • CHCPRP003 Reflect on and improve own professional practice
  • HLTAAP001 Recognise healthy body systems
  • HLTAAP002 Confirm physical health status
  • HLTAHA001 Assist with an allied health program
  • HLTAHA011 Conduct group session for individual client outcomes
  • HLTAID003 Provide first aid
  • HLTAID005 Provide first aid in remote situations
  • HLTFSE001 Follow basic food safety practices
  • HLTHPS006 Assist clients with medication
  • HLTWHS001 Participate in workplace health and safety
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS003 Maintain work health and safety
  • HLTWHS004 Manage work health and safety
  • HLTWHS005 Conduct manual tasks safely
  • HLTAAP003 Analyse and respond to client health information
Pre-order
  • BSBADM101 Use business equipment and resources
  • BSBFLM312 Contribute to team effectiveness
  • BSBINN201 Contribute to workplace innovation
  • BSBITU201 Produce simple word processed documents
  • BSBITU202 Create and use spreadsheets
  • BSBWOR202 Organise and complete daily work activities
  • CHCADV005 Provide systems advocacy services
  • CHCCCS026 Transport individuals
  • CHCCDE001 Support participative planning processes
  • CHCCDE004 Implement participation and engagement strategies
  • CHCEDU008 Share health information
  • CHCGRP001 Support group activities
  • CHCMHS002 Establish self-directed recovery relationships
  • CHCMHS003 Provide recovery oriented mental health services
  • CHCMHS004 Work collaboratively with the care network and other services
  • CHCMHS007 Work effectively in trauma informed care
  • CHCMHS008 Promote and facilitate self advocacy
  • CHCMHS009 Provide early intervention, health prevention and promotion programs
  • CHCMHS010 Implement recovery oriented approaches to complexity
  • CHCMHS011 Assess and promote social, emotional and physical wellbeing
  • CHCMHS012 Provide support to develop wellness plans and advanced directives
  • CHCMHS013 Implement trauma informed care
  • HLTAIN001 Assist with nursing care in an acute care environment
  • HLTPOP005 Work in a population health context
 

Your trainer and assessor files (Part 5 of 5)

In the last newsletter we discussed the following: 

  • The definition of a “trainer matrix”
  • ASQA Guidelines on “trainer matrix” 
  • What must be included in a “trainer matrix” 
  • Who must complete the skills matrix in your RTO?
  • The trainer file and checklist 

In part 5 of the series, we will discuss common errors and non-compliance identified in trainer and assessor files. 

Your RTO must maintain compliant and complete trainer and assessor files and records. You must make sure that all trainer and assessor files demonstrate compliance with regulatory requirements and are free from errors and non-compliance. 

The most common errors and non-compliance in trainer and assessor files and solutions to rectify them as soon as possible:  

Non-compliance number 1: Incomplete trainer files without inclusion of relevant evidence

Explanation: Our experience tells us this is one of the biggest non-compliances.  Trainers and assessors presenting files that are incomplete to an auditor. Incomplete files may include: 

  • All evidence referred to in the trainer matrix and their resume not made available to the auditor 
  • Trainer files containing outdated and not properly version controlled documents and forms 
  • Trainer documents are not stored according to the documented policies and procedures 
  • Trainer file contains irrelevant and/or incorrect information 

Solution: Make sure your policy and procedure have clear guidelines on: 

  • What should be included in each trainer file 
  • How information should be presented in each trainer file 
  • The documents and version numbers that should be used to collect information from trainers and assessors. 
  • Regular audits of your trainer files

Non-compliance number 2: Accuracy of the documents can not be established 

Explanation: It is the RTO’s responsibility to ensure they complete due-diligence at the recruitment of trainers and assessors. Establishing accuracy and validity of all the documents is one of the most important steps. 

Solution: Make sure you establish the accuracy of all documents. The accuracy of documents can be established by, but not limited to: 

  • Ensuring all copies of the original documents are sighted and verified by initials of the staff responsible
  • Conducting a reference check according to the organisational procedure and guidelines 
  • Making sure you verify that all the academic documents are genuine and original by approaching the relevant institutes that has issued them
  • Ensuring all verified copies of evidence are available in the trainer file, as required.

Non-compliance number 3: Trainer/Assessor engagement with the RTO has not been documented 

Explanation: The RTO must ensure that the documents or trainer files they use belong to the trainers they have legally contracted or recruited. They cannot and must not use documents of a trainer that has not been recruited by the organisation. Therefore, the trainer association and engagement with the RTO must be established through documented processes. 

Solution: You must ensure that you have copies of all the documents mentioned below: 

  • Job offer letter 
  • Copy of a signed position description 
  • Copy of a signed contract even if you have trainers and assessors as contractors 
  • The resume does include the trainer’s job-role and responsibilities at the RTO 

Non-compliance number 4: VET currency has not been documented properly or there is inadequate VET currency. 

Explanation: The RTO has not documented the vocational education and training knowledge and experience of their trainers. 

Solution: 

  • Encourage your trainers to participate in the resource validation processes and document their participation using compliant validation forms 
  • Organise professional development sessions for your trainers and assessors from VET experts. You must keep the evidence of participation for compliance reasons.  
  • Subscribing to VET and RTO newsletters and magazines also helps your trainers and assessors. Make sure they keep a PD log of what they read, where they read it, what they learned and how they implemented the learning.
  • Participation in VET forums and discussions such as LinkedIn is also helpful.
  • Participation in VET seminars, conferences and workshops, (particularly the ones delivered by the regulatory bodies), are excellent ways to demonstrate vocational education and training knowledge and currency. 

Non-compliance number 5: Their industry currency has not been documented properly or there is inadequate industry currency 

Explanation: The RTO has not documented industry currency and experience of their trainers. 

Solution: In many situations, trainers and assessors may be working in the industry sector and this can be used as evidence for industry currency. Where this is not the case, currency needs to be established through different mediums such as:

  • Attending trade events, workshops, conferences, technical seminars and other industrial events  
  • Reading industry magazines and journals (subscription and notes taken)
  • Undertaking online research (and have documented logs of these activities)
  • Engaging in industry networks
  • Participating in LinkedIn groups
  • Product manufacturer/vendor training

Each RTO has to consider relevant factors, ideally in consultation with industry, to determine an appropriate currency period. This will depend on how static or how fast the industry is developing and changing.  In general, any experience that is 2 years or older will not be considered current.

Non-compliance number 6: The vocational currency has not been documented properly or there is inadequate vocational currency. 

Explanation: The RTO has not documented the vocational currency of their trainers. To provide training that reflects current industry practice and valid assessment, your RTO’s trainers and assessors must maintain currency of their skills and knowledge in both:

  • their industry area and,
  • vocational education and training.

It is also acceptable for an appropriately qualified trainer and assessor to work with an industry expert to conduct assessment together.

Solution: 

  • Formal vocational education and training qualification/units of competency you deliver and assess: The easiest solution is for trainers/assessors to have the same unit of competency they are training and assessing. 
  • Participation in documented mapping activities to demonstrate trainers and assessors have the required level of knowledge and skills. You can use a trainer matrix template to demonstrate your vocational competence. 

Provide details of how you meet the vocational competence requirements of each unit you are delivering or assessing. This may be through: 

  • Holding the same unit of competency 
  • Holding an older version of the same unit and verifying there are no gaps
  • Holding an older version of the same unit and providing details of how gaps have been addressed
  • Other formal qualifications
  • Professional development activities
  • Evidence from work in the industry, etc.

Please ensure all areas of the unit of competency are addressed through the evidence provided. Provide examples and explain each criterion to ensure you have addressed all areas of the unit of competency. If the units are not equivalent (e.g. a Statement of Attainment for the specific unit/course has not been submitted), a mapping document must be provided to demonstrate how the units have been mapped to ensure vocational competency. The mapping document may be provided by the RTO. 

Non-compliance number 7: The training and assessment requirements have not been documented properly or there are inadequate training and assessment requirements.

Explanation: The RTO has not documented the training and assessment requirements of their trainers, or trainers do not meet the current training and assessment requirements. 

Solution: Your RTO must ensure all trainers and assessors are meeting the below requirements: 

Training and Assessment Credentials Required – Trainers 

On or prior to 30 June 2019 (no equivalence)

  • TAE40110 or TAE40116* or
  • TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and
  • one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher-level qualification in adult education OR
  • Diploma related to adult education OR
  • Higher qualification in adult education

From 1 July 2019 (no equivalence)

  • TAE40116* or TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and
  • one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher-level qualification in adult education OR
  • Diploma related to adult education OR
  • Higher qualification in adult education

Training and Assessment Credentials Required – Assessors

 On or prior to 30 June 2019 (no equivalence)

  • Assessor Skill Set (TAESS00001 or TAESS00011 Assessor Skill Set) or
  • TAE40110 or TAE40116* or
  • TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and
  • one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher-level qualification in adult education OR
  • Diploma related to adult education OR
  • Higher qualification in adult education

From 1 July 2019 (no equivalence)

  • Assessor Skill Set (TAESS00001 or TAESS00011 Assessor Skill Set) or
  • TAESS00001 plus one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or
  • TAE40116* or TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and
  • one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher level qualification in adult education OR
  • Diploma related to adult education OR
  • Higher qualification in adult education

You must have a Training and Assessment Qualifications section on your skills matrix and options to select the checkboxes or let the Trainer/Assessor write the training and assessment qualification/s they have acquired.

Non-compliance number 8: The trainer file does not have a compliance checklist

Explanation: Without having a checklist it makes it difficult to maintain consistency and accuracy across all trainer files. This also creates inconsistency of forms or documents that are being used as they may be outdated or incorrect. 

Solution: You must make sure all trainers have valid files that include the following information:

  • A current copy of the trainer/assessor’s CV (usually updated on an annual basis)
  • The RTO’s name, the position title and a description of the job-role
  • Details about the vocational competencies that the trainer/assessor holds
  • Details about the vocational competencies that the trainer/assessor is delivering/assessing.
  • Information about industry currency and skills
  • List of VET professional development activities
  • Confirmation that it is a true and up-to-date copy of the CV (usually means the trainer/assessor initialling each page of the CV to confirm the accuracy of the information provided)
  • Signature and date of last update of the CV

It is also recommended that all resumes/CVs are verified for currency and authenticity through reference checks. For more Information, please refer tohttps://www.caqa.com.au/single-post/2019/05/28/Your-trainer-and-assessor-files-Part-4-of-5 

Non-compliance number 9:  Information provided verbally or documented do not match

Explanation: One of the major non-compliances is when the information provided by the trainers/assessors and/or the RTO do not match each other. For example, a trainer’s CV has different information from the trainer’s staff matrix or vice versa. 

Solution: 

  • Make sure you read and approve all documents before filing 
  • Do not use any false or incorrect information. The regulatory bodies have the power to investigate and penalise the people involved in fraud and deceitful activities. 

Non-compliance number 10: No annual review on the trainer file 

Explanation: Make sure you review all documents on an annual basis. Ask your trainers to submit updated copies where required. 

Solution: 

  • Make sure all documents are checked internally by the compliance team or coordinator/manager 
  • Organising an external audit by VET compliance experts is also helpful to ensure errors and mistakes are identified earlier rather than later, and fixed appropriately 

Stay tuned for more… upcoming newsletters will cover the following topics: 

  • Special edition on frequently asked questions and answers on trainer files. 

Do you have questions regarding your trainers and assessors that you want our VET experts to answer? Send them to us at info@caqa.com.au. 

Internal audits and why they are so important (Part 5 of 5)

In the first five parts of this series we discussed the following: 

  • What are internal audits?
  • What are the benefits of conducting internal audits?
  • What is an audit scope?
  • What is usually included in an RTO internal audit?
  • Who can be an internal auditor?
  • Compliance costs and risks in terms of “risk management”
  • The effective internal audit function
  • The requirement of conducting internal audits
  • The quality system of an RTO 
  • Planning for internal audit and considerations 
  • Conducting and recording an actual internal audit

This is our special edition on frequently asked questions and answers on internal audits. We have selected the top 10 questions from the list of questions sent to us by educational institutes. 

Q1: Why are RTO internal audits important?  

Answer: Internal audits are a significant element of an RTO quality management system to ensure RTO practices and procedures meet the regulatory and legislative standards and requirements. These audits can help to monitor the RTO system and to check that compliance and norms are complied with. The aim of an internal audit is to collect data on the quality system’s performance and effectiveness. Internal audits also increase productivity, detect non-compliance and non-conformities, and evaluate the RTO’s internal control including its corporate governance and processes.

Q2: Why should I have an external audit to review my RTO’s quality management system? 

Answer: There are a number of benefits of organising an external audit by expert RTO consultants: 

External auditors are independent of the organisation and review the systems and processes based upon their extensive experience and auditing background. They are impartial and unbiased in their approach and follow documented processes and procedures to provide opinions and advice on RTO’s quality management system.

The benefits of organising an external audit includes: 

  • Advice on critical RTO non-compliance, efficient controls and compliance procedures, identification of best practices, reduction of operational costs, and the realisation of possibilities for profit enhancement.
  • Potential important savings on internal audit expenses, in particular for organisations with multiple offices and courses, high internal audit resource turnover or different levels of internal audit activities.
  • Access to the correct abilities, in the correct position, in the correct location, at the correct moment.
  • Shifting expenses to the consultancy company to develop and maintain the internal audit capacity and freeing capital and resources for key company reasons.
  • Overcoming difficulties for human resources-attracting and retaining talent, maintaining expertise on changing hazards and developing value-making abilities.
  • Alignment of strategic goals of the internal audit function with important business processes.
  • Overall risk management review, tracking of compliance and corporate performance.

Audits should be conducted by RTO experts that have extensive and current ASQA and other regulatory experience and who do not have any conflict of interest with the organisation. 

Q3: What should be the qualifications and work experience of an RTO consultant? 

Answer: We suggest that an RTO auditor should hold the Diploma of Quality Auditing, Diploma of Vocational Education and Training, Diploma of Training Design and Development or have at least 5 years of experience in RTO audits and administration. 

You must also ask and verify the success rate of the RTO consultant to ensure you receive the best advice and consultancy services. 

Q4: How long does an external audit takes? 

Answer: It depends upon your RTO’s scope and requirements to conduct an audit. Usually, two days are recommended for an RTO with two to ten qualifications on their scope. 

Q5: How should an RTO audit be conducted? 

Answer: The RTO audit should be conducted using a proper checklist and documented procedures and processes. 

Preparation of a plan that shows how your audit activities are systematic, independent and that you have a documented process for obtaining audit evidence is critical for a successful and valid internal audit. 

Q6: What is included in an RTO’s quality management system?

Answer: The RTO’s quality management system must include, but is not limited to the following:

  • The required policies and their accompanying procedures
  • Forms, templates, checklists and flowcharts to support the implementation of policies and procedures
  • Central registers to track and record your compliance activities
  • A compliance matrix that maps how each policy, procedure, form, template etc is related to the Standards.
  • Continuous improvement processes and practices

Q7: What is the usual cost of conducting an internal audit by external auditors and/or consultants? 

Answer: Different consultants have different prices depending upon their expertise and experience. CAQA auditors and consultants charge $5200 plus GST for a two day audit. This price is valid at the time of printing – 1 July 2019. 

Q8: Why you need a CAQA auditor to conduct a health check of your RTO or educational institute? 

Answer: We are experts in RTO audits. We have highly trained and experienced compliance consultants who have worked in the VET sector for more than 20 years.

A VET health check is crucial in ensuring quality RTO systems and procedures are in place and are ready for an audit for registration, re-registration, continuous improvement or internal annual audit purposes. Every RTO must comply with the Standards for Registered Training Organisations 2015:

  • Compliance with the pre-enrolment and enrolment requirements
  • Marketing and advertising
  • Third-party services  
  • Maintenance of trainer and assessor currency
  • Compliant assessment system 
  • Complaints and appeals 
  • Validation of assessment resources 
  • Management of continuous improvement
  • Student support and welfare
  • Responsive to industry and learner needs
  • Quality assurance
  • Secure and accurate certification
  • Accessible information about services
  • Informed and protected learners
  • Fair complaints handling
  • Effective governance and administration
  • Legal compliance
  • Fit and proper person requirements
  • Financial viability
  • Business planning and direction etc.

Q9: What legislation or standards do CAQA auditors and consultants have experience in? 

Answer: 

  • Standards for RTOs 2015
  • AQTF and VRQA Guidelines (VRQA registered RTOs)
  • The VET Quality Framework (ASQA registered RTOs)
  • The ESOS Act and the National Code (CRICOS)
  • VET Student Loans (Higher Education Support Act).
  • Skills First (Victoria), Smart and Skilled (NSW),  and other state funded contracts
  • ISO 9001:2015 – world’s leading Management System Standard
  • English Language Intensive Courses for Overseas Students (ELICOS)  
  • NEAS (accreditation and quality assurance services in English language teaching)
  • Australian Nursing and Midwifery Accreditation Council (ANMAC)
  • Worksafe 

Q10: How do CAQA auditors and consultants conduct an internal audit?

Answer: The process involves the following: 

  • Meet with you to discuss your specific requirements and needs
  • Scope what you need to do and recommend a path forward
  • Provide qualified auditors to advise on compliance issues
  • Work with you to ensure your systems, processes, materials and practices are resilient enough to withstand the test of an audit
  • Advise you of all the issues we find as a result of our audit
  • Advise you in writing and implementing your quality policies and procedures
  • Develop a plan to address all your non-compliant issues with a suitable timetable
  • Provide a report for you detailing the above.

ELICOS for the International Students (Part 2 of Part 3)

In the last newsletter we discussed the following: 

  • What is ELICOS and what it stands for 
  • Who ELICOS applies to? 
  • What is the definition of ELICOS?
  • What is included in the ELICOS? 
  • What are the benefits of having ELICOS programs on scope 
  • Guidelines for regulatory authorities 
  • What are ELICOS providers and their types?
  • The status of English Language Teaching in Australia 

In this article we will discuss the following:

  • Can ELICOS and VET Co-exist?
  • English language requirements to enrol in the course and length of the course
  • What resources usually ELICOS students require? 

Can ELICOS and VET co-exist? 

This has been one of the most important questions in the current training and education environment. ELICOS courses require strict face-to-face learning and interaction, therefore, attendance requirements are quite stringent for students. VET on the other hand is a competency-based system, where course progress takes the priority over minimum attendance requirements. This makes it difficult for organisations and students alike who have been part of both systems and their separate requirements. 

The other differences are that ELICOS teachers must have graduate qualifications as their staff credentials whereas the VET trainers and assessors must meet the “vocational” training and education requirements. The ELICOS standards and courses also require a specific class size, a maximum teacher-to-student ratio, pre and post student assessment requirements, library and specific student support and welfare prerequisites. 

The changes introduced on the 11th October, 2017 and that came in effect as of the 1st March, 2018 addressed a number of broad areas of delivery and administration of ELICOS programmes. Most notably, the updated standards:

  • Set out a requirement for “formal measures…to ensure that assessment outcomes are comparable to other criteria used for admission to the tertiary education course of study” in cases where “ELICOS courses are provided under a direct entry arrangement to a tertiary education course.”
  • Amend the definition of “ELICOS provider” to ensure that all registered intensive English language courses, including those offered by vocational education and training (VET) institutions, are now drawn within the scope of the ELICOS standards.

These changes also made it very clear that “Vocational English” courses such as English as an Additional Language (EAL) are no longer applicable to International students and RTOs must register and deliver ELICOS course programmes if they want to run English courses for International/overseas students. 

These changes have therefore affected the VET providers with English courses for the international students, a sector that was regulated separately and had not been subject to ELICOS requirements to this point.  

English language requirements to enrol in the course and length of the course

ELICOS courses are designed to improve English language skills in preparation to study or to progress in a career. General English courses help the students to develop their day-to-day communication using the English language, and prepares them for further English language studies. On the other hand, English for academic purposes assists the student to study further vocational and higher education studies. The other ELICOS courses such as English for IELTS or PTE are also designed for their own specific purposes and objectives such as preparing students to appear in the official English language testing system. 

The correct length, English language requirements and content of the course depends upon student’s existing English language skills. Course duration of each course can be between 5 to 50 weeks and courses usually begin every week or fortnight at ELICOS centres. Students are required to prove their English level through accepted English language tests such as the following to enrol in the English courses. 

  • International English Language Testing System (IELTS)
  • Test of English as a Foreign Language (TOEFL) internet-based test (paper-based test is accepted from limited countries)
  • Cambridge English: Advanced (CAE)
  • Pearson Test of English (PTE) Academic
  • Occupational English Test (OET).

General English usually has an IELTS score of 4.0 or 4.5 on the academic module or an equivalent score in another accepted test. English for Academic Purpose usually has an IELTS score of 5.0 or 5.5 on the academic module or an equivalent score in another accepted test. 

It’s important to remember that for results to be accepted, the test must have been completed no more than two years before the application is made.

What resources usually do ELICOS students require?

The ELICOS students usually require the following resources: 

  • Placement tests (pre and post) 
  • Self-guided learning material 
  • Online learning resources 
  • Group projects and excursions 
  • Access to the student clubs 
  • Learner resources according to their needs and requirements 
  • Assessment resources (formative and summative)  

Our ELICOS course list includes the following: 

If you are interested in adding ELICOS to your scope or you need quality assessment and learner resources, we have the following resources currently available: 

  • General English – Elementary to Advanced (5 Levels)
  • English for Academic Purpose  – Elementary to Advanced (5 Levels) 
  • English for IELTS – Elementary to Advanced (5 Levels)
  • English for PTE – Elementary to Advanced (5 Levels)

We are currently developing resources for the following ELICOS resources: 

  • English for Business 
  • English for Travel and Tourism 
  • English for Hospitality 

Speak with one of our ELICOS experts today on how we can assist you with quality training and assessment resources and addition to scope. Send us email toinfo@caqa.com.au for more information. 

Stay tuned for more… our coming newsletters will cover the following topics: 

  • Part 3: Understanding the ELICOS Standards (In a nutshell) 
  • Special edition on frequently asked questions and answers on ELICOS.

Student-centred principles for educational providers with overseas students

In this article, we are discussing the top 10 student-centred principles that every educational provider must implement for the welfare and support of International students. 

  1. Educational provider must develop a thorough and well-planned risk management plan, framework according to The Australian and New Zealand Risk Management Standard AS/NZS 4360:2004 and regulatory standards and requirements. 
  2. Quality Management System (QMS) and risk management should be included in the ongoing planning processes and committee meetings. 
  3. Document policies and procedures to ensure students have adequate support to enrol and complete their Australian studies. Make sure you do what you say! 
  4. The student enrolment processes must follow regulatory standards and guidelines. 
  5. The Genuine Temporary Entrant (GTE) requirements are strictly followed through 
  6. Institutions have their own English-language tests to identify LLN needs of the students.
  7. Only the eligible students are enrolled in the Australian qualifications. 
  8. Australian institutes are providing coaching and mentoring facilities to its students. 
  9. Universities, as registered providers, should regularly review their contractual relationships with private providers to identify and mitigate the risks. 
  10. The independent audits must have been conducted by the experts to ensure organisations comply with all the regulatory requirements and legislative guidelines. 

CAQA New Resources

New Information Technology resources 

The following resources are now available for purchase. The assessment and learner resources have been developed by subject matter experts from industry. All resources have been checked by external validators to ensure they comply with training package requirements and industry expectations. 

  • ICT10115 – Certificate I in Information, Digital Media and Technology 
  • ICT20115 – Certificate II in Information, Digital Media and Technology
  • ICT30118 – Certificate III in Information, Digital Media and Technology
  • ICT40118 – Certificate IV in Information Technology
  • ICT40315 – Certificate IV in Web-Based Technologies
  • ICT40418 – Certificate IV in Information Technology Networking
  • ICT40518 – Certificate IV in Programming 
  • ICT40915 – Certificate IV in Digital and Interactive Games 
  • ICT50118 – Diploma of Information Technology
  • ICT50915 – Diploma of Digital Media Technologies
  • ICT50415 – Diploma of Information Technology Networking
  • ICT50818 – Diploma of Systems Analysis and Design
  • ICT50718 – Diploma of Software Development
  • ICT50615 – Diploma of Website Development
  • CUA51015 – Diploma of Screen and Media 
  • ICT60215 Advanced Diploma of Network Security 
  • ICT60515 – Advanced Diploma of Computer Systems Technology

Accounting resources 

We have developed these assessment resources for a number of TAFE’s and the resources are now available for your RTO. The list of qualifications includes the following: 

  • FNS30317 Certificate III in Accounts Administration
  • FNS40217 Certificate IV in Accounting and Bookkeeping
  • FNS50217 Diploma of Accounting
  • FNS60217 Advanced Diploma of Accounting

Community service resources 

Our community service assessment and learner resources have been developed by instructional designers and subject matter experts with extensive experience and background in the community service sector. All training and assessment resources are also internally and externally validated by compliance experts. The list of qualifications includes the following: 

  • CHC33015 Certificate III in Individual Support
  • CHC43015 Certificate IV in Ageing Support
  • CHC43115 Certificate IV in Disability
  • CHC52015 Diploma of Community Services
  • CHC62015 Advanced Diploma of Community Sector Management 

RII – Resources and Infrastructure resources 

We have developed these assessment resources. The list of qualifications include the following: 

  • RII20715 Certificate II in Civil Construction
  • RII30915 Certificate III in Civil Construction

Coming soon

  • HLT54115 – Diploma of Nursing (Available from mid-2019) – A number of units of competency are available to purchase from January 2019. 

Compliance products from Compliance and Quality Assurance (CAQA)   

The following compliance products are available to purchase: 

  • Policies and Procedures for an RTO 
  • Policies and Procedures for a CRICOS RTO 
  • Policies and Procedures for an ERTO 
  • RTO forms and flow charts 
  • RTO student handbook (pre-enrolment and post-enrolment)
  • RTO staff handbook
  • RTO compliance registers 
  • Training and assessment strategies 
  • Internal audit guidelines and template pack 
  • CRICOS student orientation kit 
  • CRICOS audit guidelines and template pack 
  • Pre-training enrolment pack 
  • Marketing materials (customised to your RTO) 
  • Marketing audit pack (checklists and policies) 
  • Recognition of prior learning (RPL) kits 
  • Continuous improvement documentation
  • Assessment validation documentation for review of assessor judgements and assessment tools
  • Internal auditing templates
  • Staff recruitment, induction and professional development documentation
  • Strategic and business plan templates
  • RTO registration financial viability pro forma documentation
  • Workplace delivery documentation

Introducing Career Calling Jobs!

 

Recruitment in Vocational Education and Training Australia wide!

Career Calling Jobs specialise in RTO Recruitment, assisting Registered Training Organisations to find the right staff for their business. We are dedicated to providing a quality service to both employers and candidates to ensure the outcome is a long lasting successful one. 

Benefits for employers:

  • Advertising, screening and interviews done by us
  • Save on time and money
  • Expert staff from the VET sector and recruitment industry
  • Permanent placements guaranteed*
  • Post placement support

Benefits for candidates:

  • Easy process to explore jobs
  • A Simple registration process
  • Free of cost registration
  • Career Counselling
  • Updates and notifications
  • Staff with experience in the VET sector
  • Post placement support

To find out more and see our current job listings visit us at: jobs.careercalling.com.au

The VET Sector News

Annual Registration Charge – Due July 30th 2019

ASQA will issue RTOs with an invoice for their annual registration charge. RTOs must pay the charge within 30 days of ASQA issuing the invoice. 

The annual charge recovers some of the costs ASQA incurs when conducting activities necessary for effective regulation of the vocational education and training (VET) sector.

For more Information, please click here

Change in how unit codes are allocated in VET accredited courses  

The method for allocating codes to units of competency is changing and will apply to VET accredited course applications received from 1 September 2019.

You will need to assign codes as Unit 001, Unit 002 (etc.) for reference during course development. ASQA will allocate unique unit codes upon granting accreditation for the parent course.

For more Information, please click here.  

Fraudulent VET provider ordered to pay $200,000

The Federal Court has ordered a Tasmanian man to pay significant penalties for providing a VET course without registration and for issuing qualifications that were not genuine.

On 30 May 2019, the Federal Court found that Leon Vere King had committed multiple contraventions of the National Vocational Education and Training Regulator Act 2011 (the NVR Act).

For more Information, please click here.  

Five things RTOs should know about copyright 

To deliver high quality vocational training and education, RTOs need to access and use information quickly and efficiently from a variety of sources such as textbooks, websites, newspapers and journals. However, there is often uncertainty around what information an RTO can legally use. Here are five things RTOs need to keep in mind when copying and sharing copyright content for educational purposes. 

For more Information, please click here.  

Updating your USI transcript if your RTO has closed

If your training provider is no longer operating and you discover that your USI transcript isn’t showing the training you completed with that RTO, the relevant VET regulator may be able to assist you in some circumstances.

For more Information, please click here

NAPLAN review

The Federal Government remains committed to national standardised testing of school students to ensure parents, teachers and the community have visibility of student and school performance.

For more Information, please click here. 

So I Heard VET Can’t Get You A Good Job

So I Heard is a series launched by the Foundations for Young Australians (FYA) centred around the experiences of graduates, careers counsellors, TAFE teachers and other industry professionals involved in all areas of Vocational Education and Training. The world of work is changing and taking on VET is one way to put your best foot forward. We’re here to debunk some myths and highlight the opportunities that VET pathways can provide. 

For more Information, please click here

A knowledge portal on learning assessments for South Asia

The World Development Report 2018 states that almost one-third of those who complete primary school in South Asia lack basic literacy and numeracy skills, hindering the region’s growth potential and competitiveness. It points out that even when access to education has increased, improvement in learning levels remains a challenge. Moreover, countries need robust assessment systems that help them to monitor progress in learning and undertake evidence-based corrective measures. A number of countries in South Asia are yet to mainstream systematic monitoring and measurement of learning that enables them to evaluate the impact of their education policies and programs.

For more Information, please click here

NSW committed to vocational education and training 

The NSW Government is following through on its election commitment to help more people get quality jobs by committing $2.3 billion in the 2019-20 NSW Budget towards vocational education and training.

Minister for Skills and Tertiary Education Geoff Lee said the Government is dedicated to strengthening our VET sector as a means of preparing the most dynamic, qualified and skilled workforce.

For more Information, please click here

First ever consensus on Artificial Intelligence and Education published by UNESCO

UNESCO has published the Beijing Consensus on Artificial Intelligence (AI) and Education, the first ever document to offer guidance and recommendations on how best to harness AI technologies for achieving the Education 2030 Agenda. It was adopted during the International Conference on Artificial Intelligence and Education, held in Beijing from 16 – 18 May 2019, by over 50 government ministers, international representatives from over 105 Member States and almost 100 representatives from UN agencies, academic institutions, civil society and the private sector.

For more Information, please click here

Jobs are changing, and fast. Here’s what the VET sector (and employers) need to do to keep up

Technological developments are expected to majorly, and rapidly, disrupt or change the nature of employment. The multiplier effect of these disruptions interacting with each other has led to what has been termed the fourth industrial revolution (i4.0).

The first industrial revolution took us from agrarian to industrial economies and the second used resources like electricity and steel to create mass production. The third refers to technology advancing from analog and mechanical devices to the digital technology available today.

The fourth industrial revolution represents ways technology has become embedded in societies by the fusion of technologies, or what is known as cyber-physical systems. For example, 3D printing needs advanced materials with printers linked to the internet, which are increasingly intelligent and autonomous.

For more Information, please click here

Last chance to register for #NoFrills2019

With today’s release of the conference discussion paper, the stage is now set for the28th National VET Research Conference ‘No Frills’, to be held in Adelaide next week.

The discussion paper builds on previous ‘No Frills’ themes by exploring how, as jobs and industries evolve along with technology, workers will need to continually upskill and reskill to maintain their positions in the workforce.

While every student’s journey is different, VET plays a critical role in making this happen.

With a stellar line-up of speakers and presenters across 2 keynote addresses, 40 presentations, 6 workshops and a plenary discussion panel, #NoFrills2019 is one of the best value events on the VET conference calendar.

You don’t want to miss this! Only limited places left, so register now.

AUSkey to transition into myGovID

myGovID (formerly known as AUSid) provides a contemporary digital credential and identity verification solution that enables clients to enrol and authenticate at a time, place and device of their convenience. The Digital Transformation Agency has changed the Commonwealth digital identity provider’s name to myGovID to align with myGov, the Government’s authentication solution.

The solution will deliver a high level of confidence in the accuracy of the client’s identity through biometric matching to documents issued by trusted Australian third parties (e.g. driver’s licences and passports). The credential is a device based authenticator app, paired with native authentication (such as a fingerprint) or password.

For more Information, please click here.

The Fourth Industrial Revolution of the VET Sector 

The Fourth Industrial Revolution represents a fundamental change in the way we live, work and relate to one another. It is a new chapter in human development, enabled by extraordinary technology advances commensurate with those of the first, second and third industrial revolutions. These advances are merging the physical, digital and biological worlds in ways that create both huge promise and potential peril. The speed, breadth and depth of this revolution is forcing us to rethink how countries develop, how organisations create value and even what it means to be human. The Fourth Industrial Revolution is about more than just technology-driven change; it is an opportunity to help everyone, including leaders, policy-makers and people from all income groups and nations, to harness converging technologies in order to create an inclusive, human-centred future. The real opportunity is to look beyond technology, and find ways to give the greatest number of people the ability to positively impact their families, organisations and communities.

For more Information, please click here

AISC Communique – 5 June 2019 meeting

The 26th meeting of the AISC was held on 5 June 2019.The AISC considered the second tranche of the 2019 Industry Skills Forecasts and Proposed Schedules of Work submitted by IRCs. Minutes from the latest Australian Industry and Skills Committee meeting now available.

For more Information, please click here

CAQA Resources introducing version 10.0!

At CAQA resources we are busy updating our resources to be able to provide you the most up to date and current resources available on the market.

This is an extensive process and we are committed to bringing you resources that are compliant. Our resources have been extensively validated by a number of industry experts and current auditors.

I just wanted to let you know that I found your assessments to be the most detailed and well planned assessments I have seen. The information made available to both the learner and the assessor is extensive. The detail and structure of the simulated workplace is thorough and gives the learner plenty of information to address the questions and role plays.

 Well done.

~ Independent validator and auditor  

There are no other resources that can meet the standard and quality of your assessment and learner resources. 

~ RTO Manager 

If you have purchased resources from CAQA we will provide you updated copies of the resources  at no additional cost*.

If you have not as yet purchased our resources, we anticipate the version 10.0 to be up and running on the 1st of August, 2019, so watch this space!! 

As a special introductory offer to our new customers, we will be offering a 20% discount for the month of August.

Use the code

AUG20

to purchase at:

www.CAQAresources.com.au

Purchases in July using this code will still be applicable and we will provide updated version 10.0 copies when available.

* This applies to the current version purchased.  Any package updates will need to be purchased separately.

For any queries contact us on: info@caqa.com.au