Contextualisation and customisation in the vocational education and training industry

Customisation and contextualisation are two important approaches to vocational education and training (VET). Both involve tailoring VET programs to the specific needs of individual learners or groups of learners. However, there are some important differences between the two approaches.

Contextualisation refers to the process of adapting VET programs to the specific context in which they will be delivered. This may include taking into account the local industry conditions, labour market needs, and other factors that could impact the program’s effectiveness. This can be done by tailoring the material to specific industries or sectors, or by offering real-world examples that illustrate how the concepts being studied can be applied in practice. Contextualisation has been shown to promote learning and retention, as it allows learners to see how the material is relevant to their own lives and work. Contextualisation can also involve making changes to the content or delivery methods used in a VET program to better suit the needs of the target audience.

Customisation, on the other hand, is more focused on tailoring programs to the individual needs of learners or an organisation. This may involve providing different versions of a program for different learner groups or making use of flexible delivery methods that allow learners to study at their own pace. This can be done by developing bespoke materials that are targeted at the organisation’s specific needs, or by delivering the course in a way that is tailored to the learners’ learning styles. Customisation can be more expensive and time-consuming than contextualization, but it can also be more effective in meeting the needs of specific organisations. Customisation can also involve providing additional support or resources for learners who need it, such as those with special needs or English language difficulties.

Both contextualisation and customisation are important approaches to VET, and each has its own advantages. Contextualisation can help to ensure that the content of a course is more relevant to the local context in which it will be delivered, while customisation can provide a more personalised learning experience for learners by tailoring the content and delivery of a course to the specific needs of an organisation or group of learners. Ultimately, the best approach for any given situation will depend on the specific needs of the learners and the resources available.

While both approaches have their benefits, contextualisation is generally seen as being more effective in terms of promoting learning and retention. This is because it allows learners to see how the concepts they are studying can be applied to real-world situations, making the material more relatable and easier to understand.

Customisation, on the other hand, can be more expensive and time-consuming to implement, as it requires the development of bespoke materials and delivery methods. It can also be less flexible than contextualisation, as it is often difficult to make changes to a customised course once it has been designed.

However, both approaches can be used to good effect in vocational education and training, and it is important to select the approach that is best suited to the needs of the learners and the organisation.

If you’re interested in contextualising or customising your own VET program, get in touch with the team at CAQA today. We have extensive experience in developing and delivering tailor-made VET programs and can work with you to ensure that your program meets the specific needs of your learners. Contact us today to find out more.

Summary of Contextualising teaching and learning – A guide for VET teachers

In this article, our team has prepared a summary of Contextualising teaching and learning – A guide for VET teachers.

In this handbook, you will find practical, ready-to-use ways to contextualize learning in a variety of “classrooms,” from an educational institution to a factory floor and online. Its primary focus is on teaching rather than assessment. Vocational Education and Training practitioners seeking to implement flexible, innovative, and learner-centered approaches to teaching and learning will find the guide helpful.

The handbook is divided into four different sections.

Section 1 – Introduction to the guide

This is the introduction section that includes some basic information related to the guide, the intended audience for the guide (e.g. VET trainers and assessors in all VET settings), the content of the guide, and a few definitions (e.g. contextualising, effective learning, strategy, and activity).

Section 2 – The underpinning principles of teaching in a context

This section includes information related to

  • a range of principles that underpin the process of contextualising
  • steps in contextualising
  • practical advice to teachers about
  • learning strategies
  • contextualising in different learning settings

The section starts with some clarification related to the training packages.

Training Packages focus on work standards and outcomes of learning, not the learning and teaching process.

Competency standards in the industry Training Packages are determined by the industry to meet identified industry skill needs. Workplace competency requires the ability to apply relevant skills, knowledge, and attitudes consistently over time and in the required workplace situations and environments. In line with this concept of competency, training packages focus on what is expected of a competent individual in the workplace as an outcome of learning, rather than focusing on the learning process itself.

The rules for contextualising are outlined:

  • The elements and performance criteria cannot be changed.
  • Specific industry terminology can be substituted for generic terms in the performance criteria as long as it does not change the competency outcomes.
  • Amendments to the range statement can be made to reflect local or organisational needs as long as they do not diminish the breadth or portability of the competency

Steps in Contextualisation are explained as follows:

Step 1: Be familiar with your unit/s of competency
Step 2: Get to know your learners
Step 3: Take account of the learning setting
Step 4: Develop learning activities

This section offers practical tips for teaching in different settings.

Teaching in the workplace

Use resources as needed and permission to make it comfortable for students

Teaching in a flexible mode

Combination of a Hybrid of various methods, tools etc to get the message across

In the adult learning approach section, you will find the following information:

According to adult learning principles, people learn best when learning is seen as immediately relevant

The four principles of adult learning are:

  • Learners have control over their learning
  • Learning is experiential
  • Learning is cooperative
  • Learning is reflective

Adult learners learn best when they take an active role in their own learning.

Adult learners are generally highly motivated and keen to have a say about what they learn and how they learn

Good teaching anywhere section includes information related to

What is “Good teaching”

Good teaching

  • involves making the content of the subject genuinely interesting and relevant
  • recognises that learners must be engaged with the content of learning in ways that are likely to enable them to reach understanding
    recognises that learners learn in different ways but each method should include problem-solving, question asking, cooperative learning and practical activities
  • involves setting appropriate assessment tasks and using a variety of techniques to discover what learning has been achieved
  • ensures that a safe environment exists for the learning to take place
  • And examples of contextualising.

Section 3 – Teaching and learning strategies

Among the topics covered in this section are:

  • Teaching in an educational institution
  • Teaching in the workplace
  • Teaching in a flexible mode

In section 3, you will also find learning resources to support the teaching of each learning strategy.

Section 4 – Professional development

The following aspects are covered in this section:

  • information related to professional development, such as who delivers, who participates, planning professional development programs to suit your group, and so on.
  • A number of activities are included in this section such as:
    • What is good teaching practice?
    • What is contextualising?
    • Explore contextualising
    • Steps in contextualising
    • Practse contextualising

Our recommendation is that every trainer and assessor who is involved in VET reads this publication.

Source: Contextualising teaching and learning: a guide for VET teachers | VOCEDplus, the international tertiary education and research database

Different assessment strategies and training organisations

There are many different assessment strategies that training organisations can use to evaluate their students’ progress. Some of the most common types of assessment include formative assessment, summative assessment, continuous assessment, norm-directed assessment, criterion-directed assessment and subjective assessment. Each type of assessment has its own advantages and disadvantages, so it is important to choose the right strategy for your organisation’s needs.

Formative assessment is a great way to provide feedback to students on their progress. It can be used to identify areas where students need improvement and to help them focus on those areas. Formative assessment is a great way to assess learning progress on an ongoing basis. It can help identify areas where students need more support and allows instructors to adjust their teaching methods accordingly. However, formative assessment can be time-consuming, and may not always produce reliable results.

Summative assessment, on the other hand, is more focused on determining whether or not a student has mastered a particular skill or concept. Summative assessment is typically used to evaluate learning at the end of a course or program. It can be used to assess overall performance or to identify areas where students need improvement. Summative assessment is generally more reliable than formative assessment, but it can be more expensive and time-consuming to administer.

Continuous assessment is a process whereby students are assessed regularly throughout the course of their studies, rather than just at the end. This allows for a more accurate picture of student progress. Continuous assessment is a hybrid approach that combines elements of both formative and summative assessment. It allows for ongoing evaluation of learning progress, while still providing a comprehensive overview at the end of a course or program. Continuous assessment can be an effective way to assess student learning, but it requires careful planning and execution to be successful.

Norm-directed assessment is used to compare students against each other, in order to identify areas of strengths and weaknesses. Norm-directed assessment is a type of assessment that compares students against predetermined standards. This approach can be used to evaluate overall performance or to identify areas where students need improvement. Norm-directed assessment is generally reliable, but it can be expensive and time-consuming to administer.

The criterion-directed assessment focuses on specific criteria that must be met in order for a student to be considered proficient. Criterion-directed assessment is a type of assessment that compares students against each other, rather than against predetermined standards. This approach can be used to evaluate overall performance or to identify areas where students need improvement. Criterion-directed assessment is generally reliable, but it can be expensive and time-consuming to administer.

Subjective assessment relies on the opinions of those carrying out the assessment, rather than on objective measures. Subjective assessment is a type of assessment that relies on the opinions of instructors or other experts. This approach can be used to evaluate overall performance or to identify areas where students need improvement. Subjective assessment is generally less reliable than other approaches, but it can be less expensive and time-consuming to administer.

Each type of assessment has its own benefits and drawbacks, so it is important to choose the right strategy for your organisation’s needs. Formative assessment can be time-consuming and may not always give a clear indication of student progress. Summative assessment can be more reliable, but may not provide detailed feedback. Continuous assessment is a good compromise between the two but may be difficult to implement in some organisations. Norm-directed and criterion-directed assessments can be useful for identifying areas of weakness but may be biased if not carried out properly. Subjective assessment is prone to errors but can give a more complete picture of a student’s ability.

Whichever type of assessment you choose, it is important to make sure that it is aligned with the learning objectives of the course, as well as the organisation’s own goals and values. By doing so, you can ensure that your students are getting the most out of their learning experience and that they are able to meet your organisation’s standards.

Training and assessment in vocational education and training by unqualified trainers and assessors

It has been a huge concern in vocational education and training (VET) in Australia that training products are being delivered by unqualified trainers and assessors. This means that the quality of VET delivery can vary significantly from one provider to another and that there is potential for poor outcomes for students.

There are a number of reasons why VET providers may choose to use unqualified trainers and assessors. These include cost savings, the need for specialist skills that are not readily available, or the difficulty of recruiting qualified staff.

However, using unqualified staff can lead to a number of problems, including

Poor quality training – Unqualified trainers may not have the necessary skills and knowledge to deliver high-quality training. This can lead to students not learning the skills they need or learning incorrect information.

Poor quality assessment – Unqualified assessors may not have the necessary skills and knowledge to accurately assess student work. This can lead to students being assessed unfairly, or not receiving the results they deserve.

Lack of regulation – There is no guarantee that unqualified trainers and assessors will follow the same standards as qualified staff. This means that there is potential for poor practice, or even abuse, to go unchecked.

Non-compliant practice – This is a non-compliant practice and the regulatory bodies treat this issue quite seriously.

There may be a lack of consistency in the delivery of training and assessment across different providers.

Students may not receive the full benefit of the training if it is delivered by an unqualified trainer or assessor.

Unqualified trainers and assessors may not be familiar with the latest industry standards and practices. This could mean that students are not being trained in accordance with industry best practices.

There is a risk that unqualified trainers and assessors may not follow proper assessment procedures. This could lead to students being assessed incorrectly or not according to required standards and guidelines.

Inadequate support for students during their studies

Increased costs associated with providing re-training or additional support to students who have not achieved their expected outcomes.

In order to minimise these risks, it is essential that vocational education and training providers ensure that their trainers and assessors are suitably qualified and experienced. Providers should also have systems in place to support students throughout their studies, including regular feedback and progress reviews. Finally, providers should consider the cost implications of offering qualifications that may not be fully recognised by employers or other institutions.

New Standards for Registered Training Organisations

In early 2023, new standards for Registered Training Organisations (RTOs) are expected to be released, which will emphasise self-assurance practices and organisational culture and practices.

This is a significant change from the current standards, which focus mainly on compliance with government regulations. The new standards are designed to help RTOs create a more holistic approach to quality assurance, one that includes input from all stakeholders.

The following are our expectations from the new standards:

  • clearer guidelines on what is expected of RTOs
  • greater transparency around each and every clause and requirement
  • a focus on continuous improvement, rather than simply meeting the minimum requirements
  • greater flexibility in how RTOs can deliver their training and assessment
  • stricter penalties for non-compliance
  • better protection for students’ rights
  • improved data collection and monitoring
  • providers to have a minimum level of financial viability
  • a fit and proper person test for those in management positions
  • a move away from prescriptive rules and towards principles-based regulation
  • the delivery of high-quality training and assessment services
  • RTOs must ensure that their courses are relevant and up-to-date and that they are delivering training that meets industry standards.
  • RTOs must have robust systems and processes in place to monitor and evaluate the quality of their training.
  • RTOs must have clear guidelines in place for the management of student complaints and appeals.

The new standards must represent a shift in focus for RTOs, from simply meeting minimum requirements to ensuring that they are providing high-quality training that meets the needs of students and employers.

Organisations that do not meet these standards will not be able to operate as a registered training organisation. This will ensure that only providers that can meet the highest standards are able to offer courses.

The new standards should be aimed at ensuring that RTOs are delivering quality training that meets the needs of students and employers. They will also help RTOs to build a stronger culture of quality assurance, which will in turn improve the overall reputation of the VET sector.

These are just some of the changes we would like to see in the new RTO standards. What do you think should be included? Let us know in the comments below.

Which way of learning is most effective — online or offline?

There are many different ways to learn, and each has its own advantages and disadvantages. In this article, we’ll take a look at two of the most popular methods — online learning and offline learning — and compare their effectiveness.

Online learning is a type of distance learning that takes place over the internet. It’s a convenient way to study, as you can do it from anywhere in the world with an internet connection. You can also usually choose your own study schedule, which can be helpful if you have other commitments such as work or family.

However, one downside of online learning is that it can be quite isolating. You’re not physically present in a classroom with other students, so it can be difficult to form bonds and make friends. Additionally, you may not have access to the same resources as you would in a traditional learning environment, such as a library or experienced professors.

Offline learning, on the other hand, takes place in a physical classroom setting. This can be beneficial as it allows you to interact with other students and get immediate feedback from your instructors. Additionally, offline learning environments usually have more resources available, such as libraries and laboratories.

However, one downside of offline learning is that it can be more expensive than online learning, as you may need to pay for transportation and accommodation costs. Additionally, it can be less flexible than online learning, as you may need to stick to set class times and locations.

So, which type of learning is more effective? Let us explore.

Although online education had been a part of the collegiate experience for some time before to COVID-19’s peak, it had never been seen to such a degree as it was during that period. Educators all over the world have been put in the position of having to quickly become skilled with a number of different online platforms to be able to teach entire curriculum courses completely remotely. As a direct consequence of this, internet platforms reacted swiftly to the new advances to fulfil this new necessity. As a result, they swiftly added capabilities such as video-conferencing to the products and services they provide.

Education in both online and traditional settings

In spite of the fact that online education has been of tremendous assistance in keeping education going despite the closure of a large number of educational institutions, there remains a big amount of dispute between online and offline education.

Students can build habits of self-discipline and skills in time management through the use of online education, which also gives them access to a limitless amount of instructional materials. As long as they have access to the right resources and a dependable internet connection, students are free to determine their own pace of learning.

Offline education, on the other hand, is a more traditional kind of education that gives students the opportunity to interact face-to-face and routinely with their peers and teachers. Education that takes place without the use of modern technology is unaffected by technical concerns and provides students with a wonderful opportunity to establish and adhere to a consistent routine. However, in this so-called “digital era,” the likelihood of experiencing a disruption in one’s internet connection is extremely low. Learners, on the other hand, have the ability to download recorded classes whenever it is most convenient for them and participate in learning activities even when there is no instructor present.

The following is a list of several advantages that traditional learning does not have over online education:

You can learn at your own pace

One of the great things about online learning is that you can go at your own pace. If you need to take a break or review a concept, you can do so without feeling like you’re holding up the rest of the class. In a traditional classroom setting, it can be easy to feel like you’re falling behind if you don’t understand a concept right away.

You can tailor your learning experience to your individual needs

Another advantage of online education is that you can tailor your learning experience to your individual needs. If you’re a visual learner, you can find resources that cater to your learning style. If you prefer to learn by doing, there are plenty of online courses that offer hands-on learning experiences.

Classes taken via the internet are convenient.

The most obvious advantage of receiving an education online is how convenient it is. Because of advances in technology, it is now possible to receive an education without leaving the comfort of your own home and while wearing your favourite pair of slippers. You can go back and watch any videos that you skipped, and then you may catch up on the classes whenever you want. In a similar vein, you might make the most of your journey time by studying online while you are travelling back to your house, whether you are taking the bus or the train. To get started with online education, all you need is a device that connects to the internet (such a computer or a smartphone), an internet connection, and a platform that is designed for teachers.

Online classes are adaptive

With online classes, not only will you save time because you will not be required to travel to a physical location in order to participate in a class, but you will also have more flexibility in terms of selecting the most appropriate time to engage in training. You could also be able to find a Spanish tutor online who is willing to work with you at three in the morning. Last but not least, taking classes online gives you the flexibility to pursue your academic and professional goals at your own pace. If you have a busy work or family life, you can study at night or on the weekends when it’s convenient for you. You don’t have to worry about fitting a class into your schedule.

Online programmes are less expensive

The primary benefits of online classrooms include significant cost reductions for educational institutions as a result of the elimination of the requirement to reserve a physical place in order to deliver courses. Because of this, the learner will have to pay less for their classes. The requirement that you participate in actual classroom instruction will almost immediately drive up the costs associated with your education. When you take classes via the internet, you not only save money on the essentials like reading materials, but you also save money on other expenses like travel and food.

Online classes encourage increased interaction

Some people are of the opinion that the most practical and time-saving method of interaction is the more conventional form of learning that takes place in person. Despite this, there is no guarantee that this will always be the case. Someone who is too timid to raise a straightforward question in front of their entire class can now initiate a real-time, one-on-one conversation with their instructor. Students have the option to mute their microphones or turn off their webcams in order to participate in an online teaching session even if they do not choose to present themselves to the other members of the class.

You can access resources from anywhere in the world

One of the great things about online learning is that you can access resources from anywhere in the world. If you’re traveling or living in a different country, you can still take advantage of the same resources as someone who is taking a course in person.

You can learn from experts in their field

Another advantage of online education is that you can learn from experts in their field. Many online courses are taught by instructors who are leaders in their industry. This means that you’re getting the latest and greatest information from people who know what they’re talking about.

You can learn at your own pace

One of the great things about online learning is that you can learn at your own pace. If you need to review a concept or take a break, you can do so without feeling like you’re holding up the rest of the class. In a traditional classroom setting, it can be easy to feel like you’re falling behind if you don’t understand a concept right away.

Education can be obtained either offline or online, making the decision between the two options challenging. However, through the use of online education, both the teachers and the students are able to determine their own speed of learning, in addition to having the added flexibility of developing a schedule that is conducive to everyone’s needs. Because adjusting to an educational system that is delivered through the internet makes it possible to maintain a healthy balance between work and school, there is no need to make any sacrifices. Our methods of acquiring new abilities have also evolved alongside the development of new technology. Because of the internet, people who are interested in enhancing their knowledge and skills have access to a wide variety of resources and opportunities.

Well which one is better – It really depends on your individual needs and preferences. If you want a more flexible and affordable way to learn, then online learning might be the best option for you. But if you prefer face-to-face interaction and access to resources, then offline learning might be a better choice. Ultimately, the most important thing is to find a learning method that works for you.

A database of cheating websites has been updated through intelligence sharing.

TEQSA shared updated on information on suspected academic cheating service websites with Australia’s higher education sector 24 June 2022.

A database of 2,333 suspected commercial academic cheating service websites has been updated to include intelligence gathered by TEQSA staff. This globally accessible database includes 579 sites specifically targeting students at Australian higher education institutions. The goal is to help reduce the amount of academic cheating that takes place in the country.

Sharing this database will enable providers to block access to these websites from their institutional networks, and forms part of TEQSA’s ongoing partnership with the higher education sector to strengthen cultures of academic integrity and reduce the risk posed by illegal academic cheating services.

In addition to this intelligence sharing, TEQSA’s Higher Education Integrity Unit is finalising investigations into a number of the most-visited sites and expects to take enforcement action in the coming weeks.

The Australian Skills Quality Authority (ASQA) must work with the Tertiary Education Quality and Standards Agency (TEQSA) to update its list of websites that offer academic cheating services.

The database must include information on websites that offer essay writing services, assignment help services, and other academic cheating services.
ASQA must use this information to monitor these websites and take action where appropriate.

For more information, please read Intelligence sharing: updated cheating website database | Tertiary Education Quality and Standards Agency

An ASQA initiative called Pathways and Perspectives has been launched

The excellent initiatives that ASQA is taking to deliver information to the VET and RTO sectors are worthy of appreciation. They have recently begun a project called Pathways and Perspective, which is an effective technique of informing and communicating with the VET industry.

The community is provided with facts, insights, and noteworthy stories on the vocational education and training (VET) industry via the Pathways and Perspectives publication.

This document is designed in a visual format and provides an overview of the vocational education and training (VET) sector, including the opportunities VET sector creates as well as the key role it plays in the Australian economy.

For more information, please visit here.

Why should you trust CAQA Resources as your RTO training resource provider

As a Registered Training Organisation (RTO), you need to ensure that the training resources you use are of the highest quality. CAQA Resources is an Australian provider of quality-assured training materials, so you can be confident that our products will meet your needs. We offer a wide range of online and offline training materials, including manuals, workbooks, slideshows, e-learning modules, assessment tools and more.

CAQA Resources has been providing RTO training resources for over 10 years, and our team of experts have a wealth of experience in the VET sector. We understand the unique requirements of RTOs, and we’re dedicated to providing high-quality resources that will help your organisation deliver outstanding training. CAQA Resources has a strong reputation in the RTO sector as a trusted and reliable partner. We have worked with many of the leading RTOs in Australia, and we are proud to be able to say that we have helped them to achieve their training goals.

All of our RTO training resources are developed by qualified subject matter experts, and they undergo a rigorous quality assurance process to ensure they meet the highest standards. We also offer a range of flexible delivery options, so you can choose the format that best suits your needs. CAQA Resources is committed to providing RTOs with the resources they need to succeed. We offer a money-back satisfaction guarantee on all of our products, so you can be sure you’re getting the best value for your investment.

When you choose CAQA Resources as your RTO training resource provider, you can be confident that you are making the best decision for your business. We will work with you to ensure that your training is delivered in a way that is most effective for your organisation, and we will always be available to offer advice and support when needed.

When you are looking for high quality, engaging and realistic training resources for your RTO, CAQA Resources should be your first port of call. Here’s why:

  1. We have an excellent track record in providing quality training resources that meet the needs of RTOs across Australia. CAQA Resources has been providing training resources to RTOs for over 10 years, and we have a proven track record of delivering high quality, engaging and effective resources. Our team has extensive experience in developing eLearning, mLearning and offline courses, simulations and other types of training materials, and we are always up-to-date with the latest trends and technologies in the respective industries.
  2. Our team of experienced instructional designers and educationalists are passionate about creating content that is engaging and realistic, yet easy to use and understand.
  3. Our extensive range of vocational and work-placement booklets are second to none, and provide students with all the information they need to succeed in their chosen field.
  4. Our SCORM compliant files make it easy to integrate our resources into your existing learning management system.
  5. Our customer service team is always on hand to answer any queries you may have, and our prices are extremely competitive.
  6. We are an Australian-owned and operated company with a commitment to providing the best possible service to our RTO clients.
  7. Our resources are realistic, engaging and up-to-date. We provide comprehensive support to our RTO clients, including regular updates and advice on changes to the vocational education and training (VET) sector.
  8. CAQA Resources offers a complete solution for RTOs, from initial consultation and needs analysis through to course development, delivery and evaluation. We will work with you to understand your specific needs and requirements, and we will develop a bespoke solution that meets your exact requirements.
  9. CAQA Resources always uses the latest technologies and approaches in the development of our training resources. This means that your students will have access to the most modern and up-to-date learning materials, and you can be confident that they are using the best possible resources to gain the skills and knowledge they need.
  10. As an RTO, you have specific training needs that must be met in order to comply with the Standards for Registered Training Organisations (RTOs) 2015. CAQA Resources has a deep understanding of the RTO sector and we know what it takes to develop high quality training resources that meet the requirements of the Standards.

If you’re looking for quality training resources to help your RTO deliver the best possible training programs, look no further than CAQA Resources. Contact us today to learn more about our products and services.

CAQA Resources – New training and assessment resources

Edu Learning – Your door to professional development opportunities

We would love to have you join our professional development retainer agreement services or individual professional development opportunities through Edu Learning. Our organisation works with the aim to help you grow your skills in a fun and interactive way. The benefits of joining our organisation are numerous, from getting tips from VET experts and industry leaders to building a network of peers, who can help you move forward in your career.

Intellectually stimulating and engaging content is what we excel at. We offer training programs that will provide your staff with the practical skills and strategies that they need to be successful in their careers in this competitive market – whether it’s in marketing, finance or RTO operations.

The benefits of being part of our professional development group include:

– Developing a better understanding of the role of a VET professional
– Getting in-depth training in different RTO sector skill sets that meet your and your organisation’s needs and requirements.


In partnership with Edu Learning and CAQA Skills, CAQA provides a variety of professional and personal development opportunities. We may also tailor the training to meet your specific requirements and skill level as well. For additional details, please contact us right away at info@caqa.com.au.

CAQA Systems Services

CAQA Systems provides technology services and support, and works in partnership with its customers.

We collaborate with innovative organisations and service providers, assisting them in maximising the efficiency and effectiveness of their technology investments.

We specialise in network administration, software systems and development, hardware and software support, software system and development, cybersecurity, information technology-related issues and matters.

We provide support to the education, medical, government, marketing, retail, hospitality, food, non-profit organisations, financial, and transportation industries.

Get in touch with us to discuss how we can assist you with your requirements.


For additional details, please contact us right away at info@caqa.com.au.


 

CAQA Recruitment

Are you looking for staff?

At CAQA Recruitment we help employers find talent for their organisation. We understand that hiring is a complex and sometimes costly process. However, it can be simplified and made easy on a budget by opting for our services. Our recruitment platform receives a huge number of interest from applicants who are seeking new opportunities in the VET sector. Best of all your first ad is FREE

For more information, please click here.

Looking for a new opportunity?

Whether you are a jobseeker, seeking additional hours, or not satisfied with your current job, you can find a new opportunity that suits your skills and experience through CAQA Recruitment. New vacancies are posted regularly. The process is simple! Register with us, upload your resume and begin your search.You decide how much or how little information you want to display. So what are you waiting for? Register today and let employers find you.

For more information, please click here.

Online Media Solutions (OMS) Services

Over the past two decades, Online Media Solutions (OMS) has provided assistance to clients worldwide. OMS merged into the CAQA and Career Calling brands in 2013.

Services offered by Online Media Solutions include: website design and development; website security; web hosting; domains marketplace; development of iOS and Android applications; software development; graphics design including logos, website graphics; social media graphics; marketing graphics; brand identity; stationery design; SEO; marketing services; website support; data entry; database management; and data entry and database management services

We have been working on hundreds of SCORM-compliant files and are making investments in virtual reality, gamification, artificial intelligence, and other cutting-edge technologies in order to meet new and developing training and assessment needs.


Call us on 1800 961 980 or email info@careercalling.com.au to find out more on how we can assist.

 

Best selling resources of this month

CAQA Recruitment – The current job vacancies

Resource writers

CAQA Resources is looking for qualified instructional writers and subject matter experts to develop training materials for the community services and health services industries. If you are interested, email your resume and cover letter to info@caqarecruitment.com.au

Marketing Manager

This role is responsible for setting and applying the strategic direction and for the day to day management of our organisation’s marketing, communications, digital innovation, and community activities. Reporting to the CEO, this position will also play a pivotal role as a member of the management team of CAQA. The position will suit a person who wants to work from home.

Duties

  • Oversee the development, implementation and ongoing evaluation of CAQA’s strategic marketing and communications strategies covering brand, products, services and sales promotions;
  • Assess and provide recommendations on potential digital projects, including but not limited to the evolution of CAQA’s websites, lead generation platforms, customer communication opportunities;
  • Manage social media profiles, create ongoing content and encourage engagement;
  • Oversight of all communication activities to achieve communications objectives, maintaining consistency in message and presentation;
  • Manage relationships with external agencies and suppliers in relation to marketing, communication and business development initiatives;
  • Management and control of the marketing budget;
  • Create and monitor insightful reporting across marketing activities, including campaigns and website.

Preferred Experience

  • Experience in marketing, and/or product management roles required
  • Interest in the Vocational Education and Training environment
  • Advanced skills in Adobe Creative Suite
  • Experience using a website CMS
  • Experience using marketing software
  • Experience with Pipedrive CRM, or similar

For more information, contact info@caqarecruitment.com.au

Customer Service/Administrator

CAQA Resources is growing and we are now looking for a Customer Service/Administrator person to join our team. To be successful in this role you will need exceptional attention to detail and great English language skills. You will need to know your way around Microsoft Office and you must be able to work both as part of a team and manage your own workload. Location is irrelevant as the position will suit a person who wants to work from home.

Our customers are High Schools, RTOs and TAFEs. They mainly approach us by email, but we also receive a number of calls and requests for additional information. You must be an Australian citizen or permanent resident.

We are looking for someone who will stay with us long term, has the ability to grow with the role, and who is interested in learning about compliance and the VET sector. Previous VET experience will be helpful but is not essential.

For more information, contact info@caqarecruitment.com.au

The VET Sector News (July 2022)

Leadership and personal finance are the focus of TROY’s two free online classes this summer

Whether you’re interested in building valuable leadership skills to propel your career or are interested in learning principles to protect and grow your wealth, Troy University is ready to help those who want to make a commitment to their future by offering two free courses this summer.

TROY’s online courses have been ranked among the country’s best by U.S. News and World Report. The University is known for emphasizing the importance of developing strong leaders and its leadership program is one of the best in the nation. Beginning July 11, TROY will offer a free online, four-week course entitled an Introduction to Leadership. This course presents a rare opportunity for participants to learn how to lead from a global perspective while incorporating self-evaluation in order to gain a better understanding of how to lead effectively.

“We believe that universities are responsible for building the leaders of tomorrow and that is a commitment we do not take lightly,” said Dr. Jack Hawkins, Jr., Chancellor. “Our mission is to develop leaders who are well equipped to meet the challenges of today’s world. These two free courses are an excellent introduction to all we offer at Troy University while giving participants the chance to learn valuable life skills.”

New for 2022, TROY is offering a free personal finance course entitled Your Life, Your Success — Money Management and Financial Wellness which is designed to give students an overview of financial principles that will help them succeed. Students will learn about budgeting, filing taxes, different types of loans and insurance products, and an overview of investment options. This course will be offered in two tracks beginning July 11; one for a general audience and one for young adults.

The courses are open to anyone and do not require enrollment in TROY to participate. Participants who enroll at Troy University can earn three credit hours for each course as a general elective or minor course. The courses run for four weeks and end on Aug. 8. To earn academic credit, students must pass a challenge exam at the end of the courses. Current TROY students who participate must have less than 15 hours of university credit to receive academic credit for passing the challenge exam. Register at: troy.edu/freeclass.

For more information, please click here.

Reminder about superseded HLT First Aid units

An important reminder regarding first aid training:

HLTAID001-HLTAID008 should no longer be delivered by any provider after July 1, 2022.

For more information, please click here.

Skilled migration and visa backlog in focus at Anthony Albanese’s first National Cabinet meeting

The visa backlog must be addressed to allow migration to be harnessed to combat skill shortages plaguing the country, according to Prime Minister Anthony Albanese.

Mr Albanese hosted his first National Cabinet meeting on Friday, where state and territory leaders directly raised the issue of fast-tracking targeted migration with him.

The migration program is still suffering from the impacts of the COVID-19 pandemic with visa backlogs placing immense pressure on the Department of Home Affairs.

For more information, please click here.

Students shun unis in favour of trades, vocational courses

Australian students have turned away from university degrees in favour of trades and vocational courses, the latest census data has revealed.

In 2021, 177,032 more students were completing vocational studies, which included courses offered by TAFE and private training providers, compared to 2016. In that same time period, there were just 24,824 more people studying at university.

Vocational students made up 7.8 per cent of all Australian students in 2021, up from 5.9 per cent in 2016 and 7.3 per cent in 2011.

Meanwhile, universities enrolled 15.4 per cent of students in 2021, compared to 16 per cent in 2016 and 14 per cent in 2011.

The census data also showed that vocational students are getting older, with 63 per cent aged 25 and older in 2021 compared to 57 per cent in 2016.

Women were far more likely to be enrolled at university than men, making up 58 per cent of students, compared to 56 per cent in 2016.

For more information, please click here.

Productivity, Migration and Skills

At a national level, the question is: what is the link between education and growth?

That is a question the Productivity Commission is grappling with in the context of our 5-year Productivity Review. It’s not simple and to show why I want to start two claims: one bland and one more controversial.

The bland one is that education is fundamental to equipping people for the high skill jobs of a modern economy. (Among its many other benefits.) The controversial one centres on our prospects for future growth and it is this: it is not clear that high levels of education are making us any more innovative. Because the glaring paradox of our age is that we have never been more highly educated and we have the lowest productivity growth in 50 years.

How can this be, and what should we do about it? I think the challenge that it poses is that education and research, like most good things, have a tendency towards diminishing returns. The policy question is how we might break out of that tendency.

For more information, please click here.

Leadership and personal finance are the focus of TROY’s two free online classes this summer

Whether you’re interested in building valuable leadership skills to propel your career or are interested in learning principles to protect and grow your wealth, Troy University is ready to help those who want to make a commitment to their future by offering two free courses this summer.

TROY’s online courses have been ranked among the country’s best by U.S. News and World Report. The University is known for emphasizing the importance of developing strong leaders and its leadership program is one of the best in the nation. Beginning July 11, TROY will offer a free online, four-week course entitled an Introduction to Leadership. This course presents a rare opportunity for participants to learn how to lead from a global perspective while incorporating self-evaluation in order to gain a better understanding of how to lead effectively.

“We believe that universities are responsible for building the leaders of tomorrow and that is a commitment we do not take lightly,” said Dr. Jack Hawkins, Jr., Chancellor. “Our mission is to develop leaders who are well equipped to meet the challenges of today’s world. These two free courses are an excellent introduction to all we offer at Troy University while giving participants the chance to learn valuable life skills.”

New for 2022, TROY is offering a free personal finance course entitled Your Life, Your Success — Money Management and Financial Wellness which is designed to give students an overview of financial principles that will help them succeed. Students will learn about budgeting, filing taxes, different types of loans and insurance products, and an overview of investment options. This course will be offered in two tracks beginning July 11; one for a general audience and one for young adults.

The courses are open to anyone and do not require enrollment in TROY to participate. Participants who enroll at Troy University can earn three credit hours for each course as a general elective or minor course. The courses run for four weeks and end on Aug. 8. To earn academic credit, students must pass a challenge exam at the end of the courses. Current TROY students who participate must have less than 15 hours of university credit to receive academic credit for passing the challenge exam. Register at: troy.edu/freeclass.

For more information, please click here.

Reminder about superseded HLT First Aid units

An important reminder regarding first aid training:

HLTAID001-HLTAID008 should no longer be delivered by any provider after July 1, 2022.

For more information, please click here.

Skilled migration and visa backlog in focus at Anthony Albanese’s first National Cabinet meeting

The visa backlog must be addressed to allow migration to be harnessed to combat skill shortages plaguing the country, according to Prime Minister Anthony Albanese.

Mr Albanese hosted his first National Cabinet meeting on Friday, where state and territory leaders directly raised the issue of fast-tracking targeted migration with him.

The migration program is still suffering from the impacts of the COVID-19 pandemic with visa backlogs placing immense pressure on the Department of Home Affairs.

For more information, please click here.