Beyond Zoom, Teams and video lectures — what do university students really want from online learning?

As any university student, lecturer or tutor can attest, the pandemic has turned learning and teaching upside down. So it’s important we understand what happens for students when their learning shifts online with little to no warning.

Since 2020, there’s been a growing body of important research into the impact of online learning for educators. But the student voice, which is essential to informing good design and facilitation of online learning, has been largely unexamined.

Our Student Online Learning Experiences (SOLE) research project aims to rectify this and give voice to those who are, arguably, at the heart of the COVID-19 education crisis.

The study uses data from nearly 1000 survey responses from students across all eight New Zealand universities. Through a combination of online questionnaires, individual and focus group interviews, we explored their experiences of online learning during the pandemic in 2020.

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