A 19-member panel Industry VET Stakeholder Committee working to deal with the VET challenges

The Morrison Government has established its Vocational Education and Training (VET) Stakeholder committee to help drive its significant agenda of reform.

Scott Morrison has flagged that VET reforms are a key reform agenda priority and is working to deal with the challenges outlined in the Joyce review that declared confidence in the sector was declining, outcomes were inconsistent and not aligning with industry needs and that the system was too complex to navigate for students. 

The highly experienced committee was handpicked, to ensure we have the talent and knowledge informing the Government’s skills sector initiatives.

VET Stakeholder Committee membership

Members will meet monthly through to June 2023.

The VET Sector News

Integration is the key to the future – TROY WILLIAMS

Australia needs an integrated tertiary education system in which higher education plus vocational education and training operate as one but they retain their separate identities.

The rationale is strong. Those entering the workforce today are likely to have three or four careers before they retire, such is the changing future of work.

To equip themselves, it’s likely that they will move between the vocational education and training sector, and the higher education sector, to ensure they have the knowledge and skills required to remain employable. It’s in this context that we need to rethink the tertiary education system, ­ensuring that it supports the workforce of today and tomorrow. Australia’s tertiary education system currently is not equipped to deal with these challenges.

For more information, please refer here.

Skilled Occupation List overhaul thrills IT industry – List hasn’t been updated in 10 years. – ACS 

Skills-starved businesses have welcomed the chance for closer engagement with the government as it brings forward a review of Australia’s most in-demand technology skills.

Australia’s economy is facing up to the implications of chronic shortfall of skilled technology workers as it works to figure out how to meet industry demand that ACS’s recently released Australia’s Digital Pulse 2019 report projects will need an estimated 100,000 more workers – reaching 800,000 people in total – by 2024.

The review of the Skilled Occupation List will involve extensive consultation with industry, employers, unions, and individuals in an effort to ensure skilled migration programs better reflect the skills that employers need.

“As a Government, our role is to ensure that Australian employers can access workers with the skills needed to fill the jobs of today and tomorrow when they can’t be met by the domestic workforce,” Minister for Employment, Skills, Small and Family Business Michaelia Cash said during the announcement into the review.

For more Information, please refer here.

Times Higher Education’s World University Rankings 2020: Australia Rises Up

From nine universities cracking the list in 2018, Australia is now home to 11 universities that made it to the Times Higher Education (THE) World University Rankings 2020, with the University of New South Wales (UNSW) managing the biggest leap in ranking since 2018 and standing at 71 climbing up the ladder by 25 positions. Leading at the forefront is the United Kingdom’s University of Oxford, that topped the world ranking for the fourth consecutive year, followed by the California Institute of Technology, the United States and the University of Cambridge, United Kingdom.

35 Australian universities make in-roads

Overall, around 35 Australian universities made it to the list which included approximately 1,400 universities located across 92 countries. The University of Melbourne was positioned at 32nd place followed by Australian National University at 50th and the University of Sydney at 60th. Interestingly, the University of Canberra exhibited a noteworthy success story as it rose by 376 places since 2016, demonstrating the biggest ever institutional improvement in the world.

It is good news for all the stakeholders in the education sector in Australia.

For more information, please refer here.

International student enrolments hit by “substantial downturn”

Higher education providers are panicking over the purported “substantial downturn” in international student enrolments across Western Australian colleges and universities.

For more information, please refer here.

Producing ICT specialists for the 21st-century workforce

Information and Communications Technology’s (ICT) meteoric rise in recent years can only mean that such advances will continue to be further embedded in our personal and professional lives, especially as we delve further into the Fourth Industrial Revolution.

Coupled with the rise of new tech waves such as cloud computing, big data and artificial intelligence, which are poised to drive ICT innovation, this means graduates and future professionals in the field must be equipped with the skills needed to solve 21st-century problems and evolve with future industry demands.

ICT’s importance can be felt in just about any industry. Factors such as the rise in global internet usage, affordable mobile devices flooding the market and the increasing popularity of streaming platforms can translate to rising demand for animation and visual effects (VFX) content, be it for entertainment or things like advertising, cutting through a saturated market. Meanwhile, as companies adopt more technology into their operations, more talent is needed in managing their information systems and the like, fuelling the need for professionals in the field.

The European Commission estimates that Europe faces a shortage of around 756,000 ICT professionals by 2020. Meanwhile, the US Bureau of Labor Statistics projects that employment for computer and ICT occupations is projected to grow 13 per cent from 2016 to 2026, faster than the average for all occupations. They add that these occupations will add some 557,100 new jobs, with demand for such workers stemming from greater emphasis on cloud computing, the collection and storage of big data and information security.

For more information, please refer here.

Australia should try to keep more international students who are trained in our universities

Australia’s education system takes almost one in ten of all international students from countries that are members of the Organisation for Economic Co-operation and Development (OECD).

That’s according to the latest Education at a Glance report from the OECD.

But Australia should do more to retain some of those students after graduation or it risks losing good talent overseas.

For more information, please refer here.

How Vocational Education in the USA Got a 21st Century Reboot

Suriana Rodriguez is only 19, but she’s already lined up a full-time job at IBM. After her junior year in high school, she interned at the tech giant’s Poughkeepsie, N.Y., campus, 20 miles north of her hometown, for $17 an hour. For a year, Rodriguez has worked 40-hour weeks as an apprentice test technician, examining IBM mainframes to confirm they work before shipping them to customers. In January, she’ll move to a permanent position with a future salary that she says is “definitely much more than I ever thought I’d be making at 19.”

For more  information, please refer here.

Australia-wide plan to ban mobile phones in schools divides educators

A push by the federal government to impose an immediate ban on mobile phones in Australian classrooms has divided education professionals across the country.

The technology crackdown, raised by Federal Education Minister Dan Tehan, is intended to curb cyberbullying and follows Victoria’s decision to introduce a phone ban in all state schools from next year.

Mr Tehan met with state and territory counterparts on Friday to persuade them a ban on phones during class time would help alleviate anxiety and depression, as well as combat cyberbullying among students.

“We’re also starting to see a causal link when it comes to social media and the impact that is having on student wellbeing,” Mr Tehan told ABC radio.

For more information, please refer here.

Minister urges TAFEs to get closer to universities, business as part of VET reform

The Assistant Minister for Vocational Education, Training and Apprenticeships Steve Irons has urged TAFEs to examine closer links with universities and businesses at the local level as part of a “once in a generation” effort to reform the VET sector.

Speaking at the TDA Convention in Brisbane, Mr Irons said everyone in the sector would need to be “open to new ways of working and being ready to collaborate across traditional boundaries.”

For TAFE, he said this may entail stronger links with universities and larger employers in the regions, as well as bringing together small business, community groups, and different levels of government to devise local solutions to skills gaps.

He said the recent COAG agreement by the Commonwealth, states and territories should be seen as “a once-in-a-generation opportunity to strengthen VET.”

 “I cannot overstate how important it is that we now have this top-level agreement across jurisdictions on the future direction of VET in Australia,” he said.

He noted the key elements in the planned reform process to date – the National Skills Commission, National Careers Ambassador, National Careers Institute and new Skills Organisations. 

“These organisations will benefit greatly from practical input from TAFE representatives, and this in turn will make them more useful to you,” he said.

See the full speech here.

VET accredited course leads the way

There are two different kinds of training products delivered by registered training organisations (RTOs) within the VET industry: training packages and VET accredited courses. 

According to the Australian Skills Quality Authority (ASQA):  

“A VET accredited course has been assessed by ASQA as compliant with the Standards for VET Accredited Courses 2012 and the Australian Qualifications Framework AQF)” 

Accreditation is formal confirmation that the course: 

  • is nationally recognised

  • meets an established industry, enterprise, educational, legislative or community need

  • provides appropriate competency outcomes and a satisfactory basis for assessment

  • meets national quality assurance requirements

  • is aligned appropriately to the AQF where it leads to a qualification.

VET accredited courses are intended to offer training in new and evolving technologies and techniques, not covered by the training packages. VET accredited courses are intended and created by stakeholders in the sector and can be created and endorsed much faster than the training packages.

Such is the case of the recent VET accredited course by ASQA: 10747NAT Advanced Diploma of Blockchain. The time the application being deemed complete by ASQA to a decision being made on the application was approximately 10 weeks.

Developed by Blockchain Collective, it’s the first blockchain course to be accredited by the Australian Skills Quality Authority (ASQA), making it Australia’s first formal, nationally recognised, accredited blockchain course. 

If you have identified a need for nationally recognised training not covered by a training package, a VET accredited course could be an option.

VET accredited courses must comply with Standards for VET Accredited Courses 2012 https://www.legislation.gov.au/Details/F2013L00177 and Users’ guide to the Standards for VET Accredited Courses

https://www.asqa.gov.au/sites/g/files/net3521/f/Users_guide_to_the_Standards_for_VET_Accredited_Courses.pdf if you are submitting your application to Australian Skills Quality Authority for the approval process. 

Once a course has been accredited, it is listed on the national register for training in Australia: https://training.gov.au/home/TGA. You can use this website to check if a course is accredited by typing in the course code. 

If you need any assistance with preparing and lodging an application of an accredited course, please do not hesitate to contact us.

VET Delivery to Secondary School Students

Vocational Training offers learners the chance to gain the required knowledge and skills to work effectively in the workplace and be part of the workforce. Vocational education and training (VET) provide this opportunity through industry-developed training packages or accredited courses while learners are still studying at school. 

These courses are usually delivered in years 10, 11 and/or 12 (Depending upon when students commence the course). The duration of these programs is usually run over one or two years. 

Once a learner is assessed in accordance with nationally accepted standards, the qualification is awarded in full or partial by a Registered Training Organisation (RTO).

It is crucial to remember that the VET qualifications provided to secondary school learners are recognised nationally, and treated as equal to the VET qualification delivered in non-school settings, and held in accordance with the same quality standards. 

VET self-assessment tool for schools

The self-assessment tool is designed to assist schools plan, implement and review vocational education and training (VET) programmes that offer nationally recognised qualifications from industry-developed training packages or accredited courses. It can be used by schools across all educational sectors to evaluate and improve the quality of VET delivery and can be applied to individual VET programmes or form part of a whole-school approach to review VET delivered to secondary students.

The self-assessment tool is designed to be used by both experienced VET practitioners and those new to delivering VET to identify areas requiring improvement and support actions to enhance the quality of VET programmes. The tool provides guidance on good practice and directs users to support information and resources based on responses against each section. 

It is available to download and read here 

http://www.pssfw.myskills.gov.au/media/1299/vet-self-assessment-tool-for-schools-v10-pdf.pdf 

Information to training organisation’s to deliver a quality Vocational Education and Training [VET] course to Secondary Students 

  1. Choose a course that provides clear career pathways to the students to develop their industry-specific skills and make them ‘job ready’ in their industry 

  2. They must get practical skills and an understanding of a real workplace environment and what can be expected from them. 

  3. Make sure all your training and assessment materials are of high-quality, compliant and student-focused. 

  4. Organisations must comply with the third-party agreement requirements, according to their regulatory body  

  5. It should include “Structured Work Placement – SWP” to offer real-life training and work experience. 

  6. Provide credit into an apprenticeship by reducing the amount of trade training required and in some instances, reduce the duration of an apprenticeship.

In Victoria, for example, VETDSS (VET Delivered to Secondary Students), previously known as VET in Schools (VETiS), enables the students to gain practical, industry-related skills by combining their senior school studies with a Vocational Education and Training (VET) program.

VETDSS programs:

  • May be undertaken alongside, or as part of the Victorian Certificate of Education (VCE), Victorian Certificate of Applied Learning (VCAL), or a School-Based Apprenticeship/Traineeship (SBAT)

  • Are approved by the Victorian Curriculum and Assessment Authority

  • Are recognised within the Units 1-4 structure of Years 11 and 12

  • Can contribute towards satisfactory completion of the VCE. 

School-Based Apprenticeships and Traineeships

  • School-Based Apprenticeships and Traineeships (SBATs) enable students to combine a senior secondary school certificate with part-time employment and training.

  • Like other apprentices and trainees, a school-based apprentice or trainee must have a training contract with an employer and are paid for their work by the employer.

  • School-based apprentices or trainees must be over 15 years old and enrolled in a VCE or VCAL program.

  • The secondary school must acknowledge and endorse a training plan to ensure the training will contribute appropriately to their secondary school studies.

If you need any assistance or have any questions, please feel free to approach us and we will guide you in the right direction.

VET & Higher Education –Two Pillars Of One Tertiary System

With the Australian Government’s recent and welcome focus on Vocational Education and Training (VET), some stakeholders have seen this as a pitch against the value of the higher education system. When the Prime Minister said “VET is as good as uni” he was simply saying what is self-evident, that for different people, for different employers and at different stages in our economic cycle, VET and higher education are of equal importance.

It was with this understanding that we transitioned to the Independent Tertiary Education Council Australia (ITECA) back in May 2019. It was a move that allows quality independent providers to take a leadership role, to highlight their important function in providing the education and skills that students and their employers are looking for. Whether it be in manufacturing, human services, business administration, construction, agriculture, aviation and a great many other sectors, ITECA members have a track record of delivering in-demand qualifications across both VET and higher education.

The Australian Financial Review carries an editorial under the heading “Uni growth must no longer come at the cost of trades training”. It argues that universities provide a wonderful and fulfilling education for many people. But, that should not come at the expense of the funding and administration of trades training. It, by implication, questions the fundamental approach of many secondary school careers advisors that pushes students to the university and often places a VET education as the second-best option.  Immediately after the article was published, some academics posted on social media comments that the editorial was an attack on the higher education system, a rather unfortunate manifestation of the ‘if you’re not with us you’re against us’ principle. What the editorial simply highlighted is that VET and higher education can sit comfortably side by side.

As ITECA works with the Australian government and its state/territory counterparts, it argues for the reforms that will break-down the separation of Australia’s tertiary education system. ITECA’s view is that it should operate as one system with two pillars – VET and higher education – that retain their separate identities. This requires us to look as a nation as to whether VET and higher education genuinely need their own regulator and their own funding system. An integrated tertiary education system will put students at the centre, realising that in the twenty-first century many workers will alternate between VET and higher education throughout their careers. 

Some key stakeholders have wondered whether an integrated tertiary education system is possible, arguing that providers simply couldn’t straddle both VET and higher education comfortably. It’s here that ITECA members have provided leadership to show what can be achieved. The greatest number of dual-sector institutions are independent providers with a strong track record of providing students and their employers with the quality outcomes they are looking for.

ITECA’s task in this debate is clear. With the support of our members, we’ll showcase the excellence of independent providers and the exceptional students that graduate from the system. Importantly, using the experience of our members we’ll advocate for the reforms that will reduce the red tape that plagues the system. 

As the Prime Minister said, VET is as good as uni, and it’s ITECA’s members in both the VET and higher education sector that show the nation why this is the case.

Troy Williams, 

ITECA Chief Executive

 

Note: the article has been published with permission from the ITECA Chief Executive. The article was first published at https://www.linkedin.com/pulse/vet-higher-education-two-pillars-one-tertiary-system-troy-williams/

Interview: Troy Williams, Chief Executive Officer at the Independent Tertiary Education Council Australia (ITECA).

Here is a copy of our interview with Troy Williams, Chief Executive Officer at the Independent Tertiary Education Council Australia (ITECA). 

Troy, in a nutshell, what has been your experience of working in the training and education industry?

It’s diverse.  From the perspective of a provider, in the late 1990s I established a Registered Training Organisation (RTO) for an industry association and a decade ago my focus was on running a large one with a companion Group Training Organisation (GTO).  In more recent times it’s been working with industry associations and reviewing the architecture of the sector, ensuring that both the vocational education and training (VET) sector plus the higher education sector provides the skills and education required to support a growing economy – and the cuts to the amount of red-tape required to allow quality providers to deliver that.

 What is the purpose of ITECA and how can training organisations benefit?

ITECA is a member-driven organisation representing independent providers in the VET and higher education sectors.  With the support of our members we lobby government for the reforms that will allow providers to operate sustainably whilst ensuring that students can have confidence in the sector.  We provide the market intelligence that allows businesses to make informed decisions and we keep the sector updated with changes to the commercial and regulatory environment. Perhaps the greatest benefit of ITECA membership is the opportunity to afford professionals within the sector to be part of a growing community of likeminded individuals who are committed to the success of the independent tertiary education sector.

 Can you please let us know how ITECA works with training organisations?

ITECA provides leadership, strategy, advocacy and support.  Our members set our agenda, fund our activities and directly benefit from the results.  It’s in this context that there is a great opportunity for members to get involved at a national and state level to identify the projects and policy priorities that we work on.  The ability of ITECA to achieve lasting policy reform, and to deliver the projects that are important to our members, rests with the work of a great many individuals volunteering their time to provide the team within ITECA with advice and guidance.

 What are your views on having VET and Higher Education as separate regulatory bodies in Australia?

The reasons that that ASQA and TEQSA are separate is entirely understandable from a policy perspective; however, for independent providers operating in both the VET and higher education sectors it’s a challenge.  If we look at the regulatory before ASQA and TEQSA objectively, it’s largely the same – providing a framework that permits students to obtain education, training and skills whilst allowing quality providers to excel.  In that context a single regulator makes sense. For dual sector providers it would cut red tape and that’s a positive. From a policy perspective, the issue becomes complex as there are differences between the VET sector, independent higher education providers and public universities in addition to the framework in which the qualifications that they deliver are approved.  In a practical sense, there is the need to progress reform through the Council of Australian Government (COAG) processes that would require aligning the Australian government, six states, two territories and the university sector itself. A single regulator is imminently sensible, achieving it is a complex endeavour but one that merits consideration.

 How is your current role different from your previous roles?

The challenge at ITECA is unique, and one that’s pretty rewarding.  My focus is firmly on working with our members to drive a conversation about the important role of independent providers in ensuring that the nation has the skills needed to support a growing economy.  Outside the VET sector, I don’t believe there is an understanding about the substantial role played by independent providers. Far too many think VET is TAFE and TAFE is VET. That’s not the case, it’s the independent sector that provides around two-thirds of all VET qualifications.  As a general rule, ITECA members do this with higher completion rates, higher post-training employment rates, higher student satisfaction rates and at a lower cost to a taxpayer when compared to the public TAFE sector. That’s not to diminish the role of TAFE, but the numbers to speak for themselves.  This is what makes the role different and one that’s so very important, the ITECA membership has a great story to tell and it’s a genuine privilege to play a role in telling it.

 Let’s go back to the training and education industry.  What do you think are the main threats to training organisations in the current environment?

Red-tape is high on the list and that’s why we’re engaged collaboratively with ASQA and TEQSA to look at reform options.  The Australian Government has a strong agenda for reform as a result of the Braithwaite Review and the more recent Joyce Review, so we’re working towards that.  The second issue is a stable funding base, so ITECA is working with our members to ensure that government funding for students is available on an equal basis through independent and public providers – it’s about student choice.

 As an industry leader, what are your views on how we can improve the vocational education and training sector in Australia?

We need a system that is more dynamic, that allows quality providers to work with industry to provide the skills required today and into the future.  This will require, as identified in the Joyce Review, changes to how qualifications are developed – that it takes up to seven or eight years for a qualification to be developed is not good enough.  Similarly, we need to look at how the sector is regulated, to ensure that the interests of students are protected and also ensure that quality providers can go about their business free from excessive, redundant and duplicative regulation.  More importantly, and a key role for ITECA, is to embrace and best use the collective wisdom that exists across so many professionals in the sector. Our members understand what’s required to allow the system to excel, they are at the coal face and can see where improvements are – I want to work to create a relationship where they are comfortable in volunteering their time to ensure ITECA has the information necessary to make a difference.

The man who stood up for the vocational education and training sector – Mr Andrew Laming MP

We can see the after effects of MP Andrew Laming’s speech in parliament. Many people have started talking about the vocational education and training sector, and the processes and procedures of the current regulator. 

His video that we have shared last week has received over 9,300 views, 1600 likes and 5 dislikes.The video is available through the following link: 

https://www.youtube.com/watch?v=bNnwn5gY8OM 

We are sharing some of the comments people have made publically on the above video: 

“This is extremely disturbing that auditors can walk into any brilliantly run RTO establishment and threatened to shut down due to inconsistent auditors that have a hidden agenda. Well said Andrew!” 

“Thankfully someone has taken up the plight of small rtos.  ASQA continually exibit “burearatic bastardry” , answerable to no-one. Our proposed Aboriginal RTO failed audit 3 times. First they took so  Laming MPlong to look at the application, the qualification it was superseded. Second and third, due to minor point scoring that could have been fixed by a short phone-call, were rejected again. This has now cost a small Indigenous RTO, $60k+ and 4 years no income meaning no jobs for Indigenous Students in the unique qualification we were to offer. We are at the stage of giving-up until we watched Andrew Laming MP’s incitefull video that gives us hope!” 

“Great summary of what is occurring, deeply concerning Andrew, we look forward to the follow-up…” 

“Don’t ask for a “helping hand” you’ll get a kick in the guts.  RTOs know this. 100%” 

“Great speech, Andrew.  Private RTO’s have lived in fear ever since ASQA came about.” 

“Thank you! It has always been said, someone needs to stand up and talk! Who? An RTO owner/employee? Ha! Sure way to get an audit scheduled and more than likely closure of the RTO.  Please let us know how you go with this Andrew. Thank you again for taking this on!” 

“Hit the nail on the head Andrew. As a small, regional private RTO in direct competition with TAFE for over 20 years, we are struggling to keep up with the demands ASQA puts on us merely to keep our qualifications on scope. Speak to industry, clients and students to verify quality training.”

“Very well spoken Andrew and thanks for taking this to everyone notice. Hope ASQA commissioners, Auditors and Managers watched this and realized what they have done to this industry and reputation to Australian Education. We are small RTO and CRICOS provider and it took 1 year for ASQA to approve a add on course to our current scope which also have an other campus. We were just paying rent for that new campus for 1 year while waiting for ASQA’s decision. We wait for any developments in ASQA’s processes.”

“You are more correct than you even realise, Andrew. ASQA has in fact been acting ultra vires the NVR Act and abusing process since it commenced operations in July, 2011. I lead the call for the first raft of regulatory reforms including changing the standards which occurred in January, 2015. My own RTO was destroyed by ASQA due to their corrupt conduct and defective decisions after 14 years of quality training and assessment. I have been pursuing these thugs for compensation ever since and will never back off. Only money talks in these matters.”

“Andrew Well Done you have addressed all the issues faced by RTO’s and the threat of ASQA wheeling their “big stick”. This is not how a regulator is suppose to assist an education institution.”

“Note the lack of people in the chamber. Seems pollies aren’t really interested in education”

“ASQA Auditors need more knowledge across the board and all on the same line in the sand, then we may start to see continuity.Internal training needs a boost. Providing feedback along the way to increase depth of knowledge embedded for all as a learning tool.”

Andrew Laming will always be remembered as the man who stood up for vocational education and training and a fair-go. We need a regulatory body in Australia to regulate the Vocational Education and Training sector but at the same time the principles should be based upon fairness, transparency and accountability.  

What should the vocational education and training regulatory system look like?

Our belief is that a regulatory system should be based on the following principles: 

  1. Transparency: All audit reports should be made public on ASQA’s website. This will help establish a transparent vocational education and training system. 

  2. Consistency: ASQA should only make decisions within the regulatory framework.  There also needs to be a definition of what constitutes a minor non-compliance and what is major.  There is a need to adopt a strategic risk management approach and clearly define risks as low, medium and critical. 

    • Low and medium breaches like minor technical issues within resources, website, trainer documents, industry feedback or operations. These issues should be rectifiable and must not interrupt the operations of the training organisation or the outcomes for the students. 

    • Major breaches can be constituted as major non-compliance and organisations should be suspended and/or cancelled where there is evidence of financial mismanagement, fraud, or criminal activities. 

  3. Fairness: As a first instance administrative breaches should be rectified by employing a series of non-litigious channels.. For example, use an internal appeals mechanism as a step before an AAT application. Engaging an independent party with knowledge of the sector in question; including compulsory co-conferencing. 

  4. Professionalism: The VET regulator must work with the VET Sector not against the VET sector. A single point of contact for all communication enables the RTO to be able to work closely with the regulator to rectify any issues. All minor non-compliances needs to be handled quickly and efficiently ensuring that the RTO is able to continue delivering quality training.

  5. Adaptability: We need to understand that times have changed and there are many different ways learners access information and learning. There needs to be adaptability and acceptance on the regulators’ behalf to online or distance delivery modes as valid modes of study. 

  6. Equality: TAFE and RTO’s need be treated equally and have the same principles applied to them. There must be consistency in decisions. 

  7. Independence: The system should be based on quality principles only.  There cannot be ever changing decisions influenced by the personal or professional interests of the regulatory officers or politics of the day. 

  8. Quality: The focus should be on  quality, not just compliance. ASQA and other regulatory bodies must focus on all aspects of the VET system and not only compliance. 

  9. Conflicts of interest: ASQA officers, auditors and other regulatory officers cannot be allowed to also operate in the VET sector in positions where there could be a conflict of interest. Officers working with a government regulatory body cannot run their own VET business, whether as a consultant or as part of an RTO or sit on an RTO board.

  10. Responsibility: ASQA has a responsibility as a government department. They must develop Regulatory Guidelines that allow RTO’s to understand the processes of an audit without any grey areas in either the directions or audit processes and outcomes.

  11. Review rights: All RTOs irrespective of when their applications are lodged, must have rectification and reconsideration rights at their own costs. 

  12. Accountability: If a regulatory body and their representatives are not held accountable they will continue to damage Australia and the VET sector. Auditing practices should be reviewed against industry standards.

Internal audits and why they are so important (Part 4 of 5)

In the first three parts of this series we discussed the following:

  • What are internal audits?
  • What are the benefits of conducting internal audits?
  • What is an audit scope?
  • What is usually included in an RTO internal audit?
  • Who can be an internal auditor?
  • Compliance costs and risks in terms of “risk management”
  • The effective internal audit function
  • The requirement of conducting internal audits
  • The quality system of an RTO

In this part, we will cover;

Planning for an internal audit and considerations

Planning for an internal audit requires a lot of work and considerations, such as:

  • If you are using an external auditor for your internal audit, find a person who specialises in the area being audited. There is no point in paying for the services of an auditor who has no experience or qualifications in VET. It is also good practise to ask for references from other RTOs. Also keep in mind that if you are delivering qualifications that require additional auditing skills, like nursing qualifications, make sure that the auditor knows about ANMAC requirements. Additionally, if you are delivering qualifications that have licensing requirements, ensure your auditors knowledge is current.
  • Development of an internal audit schedule and/or audit plan is usually based on your educational organisation’s risk management plan. The internal audit schedule and/or audit plan which you will need to provide evidence against should include, but is not limited to, activities such as the following:
    • Compliance with the pre-enrolment and enrolment requirements
    • Marketing and advertising
    • Third-party services  
    • Maintenance of trainer and assessor currency
    • Assessment system
    • Complaints and appeals
    • Validation of assessment resources
    • Management of continuous improvement
    • Student support and welfare
    • Industry engagement and consultation
    • Fit and proper person requirements
    • Financial viability
    • Business planning and direction etc.
  • Preparation of a plan that shows how your audit activities are systematic, independent and that you have a documented process for obtaining audit evidence.
  • Ensuring that the RTO’s Quality System and documentation is available for the audit, such as:
    • The required policies and their accompanying procedures
    • Forms, templates, checklists and flowcharts to support the implementation of policies and procedures
    • Central registers to track and record your compliance activities
    • A compliance matrix that maps how each policy, procedure, form, template etc is related to the Standards.
    • Continuous improvement processes and practices

Stay tuned for more… our coming newsletters will cover the following topics:

  • Part 5: Conducting and recording an actual internal audit
  • Special edition on frequently asked questions and answers on internal audits.

The VET Sector News – December 2019

Poorer and regional Australian students lag behind richer peers, report finds

Poorer Australian students are 18 months behind their better-off peers at school, a report by Deloitte has found.

And regional students were on average eight months behind at school.

If academic results could be improved by 50% for poorer and Aboriginal students, the economy could get a boost of more than $200bn over 50 years, the report released on Sunday said.

For more information, please read here.

Bumpy road ahead for Australian universities

Australia’s higher education success has rested on policy reforms that started in the late 1980s. These reforms resulted in the amalgamation of institutions and the creation of a unified national system; an increase in the number of publicly funded places available for study; and a new funding model based on discipline and level of study, among many other changes.

The main argument for the reforms, which continued into the 2000s and were influenced by neo-liberal forces which underpinned market-driven approaches, was that Australia needed to be more competitive internationally. 

With each subsequent wave of reform, the Australian government further advanced liberalisation, heightened institutional competition and increased deregulation and marketisation of the higher education sector.

For more information, please read here. 

Chinese students paid to rort Australian universities as government tackles cheating

In a toilet stall at Monash University, I see advertisements in Chinese for essay writing services plastered across the door.

Every time I go on Chinese social media there they are again. International students with poor Englishcan pay to have all their essays completed for them by ghostwriters.

Two-and-a-half years ago, I came to Melbourne from Shanghai in China to start a master’s degree in journalism because standards here are said to be very high. I expected to find a fair and honest academic environment.

But what I found when I arrived in Australia was a thriving contract cheating industry.

The proliferation of advertisements on the Chinese social media app WeChat suggests scammers are increasingly targeting Chinese students, the biggest international student group in Australia.

Universities around the world compete for a slice of the education market. Indeed, international student fees contributed 23.3 per cent to Australian universities’ revenue in 2017.

For more information, please read here

The hidden stories of Australia’s first women working in computing

In 1907 Prudence Valentine Williams became one of 72 Australian women tasked with cataloguing all of the stars in roughly one fifth of the night sky.

Williams was just 15 years old when she was recruited to work at the Perth Observatory as a “star measurer” on an ambitious international project called the Astrographic Catalogue.

The 72 women who worked on the catalogue in Australia were also among the very first women in the country to work in computing.

Their story was almost entirely omitted, and nearly forgotten — and they aren’t the only women of computing who have been sidelined in the history books.

For more information, please read here.

TAFE going backwards under Annastacia Palaszczuk 

A national biennial survey of employers released today shows that employers in Queensland are losing confidence in TAFE.

Shadow Minister for Training and Skills Development Fiona Simpson said it was a concern that only 41.6% of employers with apprentices or trainees are choosing TAFE.

“This is a drop of more than 10% since the Palaszczuk Labor Government came to power in 2015,” Ms Simpson said.

“In the last two years alone, confidence in TAFE dropped more than 7%.

“Annastacia Palaszczuk’s plan for TAFE clearly isn’t working.

Since March 2015 apprenticeship and traineeship completions have fallen by nearly a third (29%) and there are also almost 9000 fewer students in-training under Labor.

“Apprenticeship and traineeship commencements also fell by over 5% since 2018.

For more information, please read here.

Trade apprenticeships: The most popular ones in Australia and how to sign up

New entry-level jobs are being created across the trades, with 2.9 percent more people starting an apprenticeship this year than last.

The biggest jump in commencements were within the fields of automotive and engineering (up 8.4 per cent year on year) and electrotechnology and telecommunications (7.2 per cent), the Federal Government’s NCVER March quarter figures show.

There were 4270 apprentice automotive electricians and mechanics (up 6.1 per cent), 1975 apprentice mechanical engineering trades workers (14.8 per cent), 1710 apprentice fabrication engineering trades workers (10 per cent) and 1440 apprentice electronics and telecommunications trades workers (13.8 per cent) who started their training.

For more information, please read here.

Government funded training effort appears to rise, but is it real? 

The number of students in government-funded training in Australian has shown a rare rise, after years of bad news for vocational training in Australia.

A report by the National Centre for Vocational Education Research (NCVER) shows a rise in government-funded students this year.

However the research organisation warns that the rise may be a result of a change in the way student numbers are reported.

A series of NCVER reports has shown Australia’s training effort has been steadily falling since 2014 ranging from STEM education in schools to apprenticeship completions, as reported in numerous stories in @AuManufacturting.

For more information, please read here.

Supporting a job ready generation

The Tasmanian Liberal Government is investing in the skills and training needed to boost apprenticeship and trainee numbers and deliver a job ready generation.

We want to support our kids to succeed, which is why we’re delivering a target of 300 new apprenticeships and traineeships as part of our Growing Apprenticeships and Traineeships: Industry and Regionally-led Solutions program.

A further seven projects will be supported under the initiative totalling $1.3 million, and will include small to medium enterprises operating in the early childhood, health care, aged care, disability, aquaculture and construction industries.

This program specifically targets industries and regions that have barriers preventing employers from hiring apprentices and trainees. It takes a demand-driven, industry-led approach and uses a successful model of collaboration between a number of partners.

Tasmania continues to perform better than the Australian average across most key indicators with 5,140 more apprenticeship and traineeship commencements in the past 12 months, and we have a target to increase the number of apprentices and trainees by 40 per cent by 2025.

For more information, please read here

Vocational traineeships to be fee free from January 2020 

Minister for Skills and Tertiary Education Geoff Lee and Minister for Education and Early Childhood Learning Sarah Mitchell are calling on employers to take on more trainees following the launch of a new $54.3 million NSW Government Budget initiative to make government-subsidised traineeships fee-free.

Traineeships, through the NSW Smart and Skilled vocational education and training (VET) system, will join apprenticeships in being fee free from 1 January 2020.

Mr Lee said the NSW Government would be picking up the tab for the fees on all new traineeships, including school-based traineeships.

In announcing the initiative at Friendly Faces Childcare in Padstow, Mr Lee and Ms Mitchell congratulated the centre on its enviable reputation for training early childhood workers.

“We hope they’ll continue their great work and take on many more trainees after this announcement,” Mr Lee said.

For more information, please read here.

Roadmap to national VET sector reform

The Council of Australian Governments (COAG) Skills Council met in Brisbane today to agree on an ambitious approach to enhancing the vocational education and training (VET) system.

Ministers discussed a draft COAG VET Reform Roadmap that will guide reforms to improve the vocational education and training sector.

The roadmap will reinforce the priorities agreed at the Council’s inaugural meeting in September: to ensure VET is responsive to the job market, employers, industry and learners; to support public confidence in the quality and value of the sector; and to ensure all prospective students and employers can access information and training easily.

Minister for Employment, Skills, Small and Family Business and Chair of the Skills Council, Senator the Hon Michaelia Cash, said that the second meeting reaffirmed the commitment of the Commonwealth, States and Territories to strengthening and modernising the VET system.

For more information, please read here

Inspiring VET alumni stories shared via new portal

The Morrison Government is making it easier to engage with Australia’s world-class vocational education and training (VET) graduates, training providers and employers.

The Australian VET Alumni portal, available through MySkills.gov.au, provides a place to showcase the inspirational professional journeys of the best and brightest in vocational education and training.

Minister for Employment, Skills, Small and Family Business, Senator the Hon Michaelia Cash, said she was delighted to launch the portal to coincide with the 2019 Australian Training Awards.

“I am passionate about raising the profile of Australia’s VET system and highlighting the exciting and financially rewarding opportunities it provides across all industries,” Minister Cash said.

For more information, please read here.

New Australian Industry and Skills Committee Chair

The Morrison Government is ensuring the nation has the agile, skilled workforce it needs, with the appointment of the new Australian Industry and Skills Committee (AISC) Chair. Though the AISC industry plays an integral role in the Australian vocational education and training sector.

Minister for Employment, Skills, Small and Family Business, Senator the Hon Michaelia Cash, today announced Emeritus Professor Tracey Horton AO has been appointed as AISC Chair.

The AISC gives industry a formal role in approving VET training packages for implementation. It will work with government to strengthen industry engagement to drive improvements for courses and training based on industry need.

The important work of the AISC, Skilled Services Organisations and Industry Reference Committees is continuing as the Morrison Government implements its Skills Package and works with the states and territories to reform the VET sector.

As Chair of the AISC, Professor Horton will lead this work bringing a wealth of experience from a range of government and not-for-profit boards, and I thank her for taking on this important role,” Minister Cash said.

For more information, please read here.

Better support for Australian Apprentices and Employers

The Morrison Government is making it easier than ever for employers to recruit, train and retain apprentices.

Minister for Employment, Skills, Small and Family Business, Senator the Hon Michaelia Cash, today announced the seven providers that have been chosen to deliver the expanded and improved Australian Apprenticeship Support Network services nationally.

“The Australian Apprenticeship Support Network is a key component of the Morrison Government’s investment in vocational education, training and apprenticeships, to support the skills needs of employers and industry,” Minister Cash said.

“We are improving the Support Network to help get even more apprentices enrolled and trained up for rewarding careers and to help meet employers’ skills needs.”

For more information, please read here.

National vocational education regulator to focus on training excellence

A review of the national regulator for the vocational education and training sector, the Australian Skills Quality Authority (ASQA), has commenced with a focus on the regulator’s governance, policies and culture.

Minister for Employment, Skills, Small and Family Business, Senator the Hon Michaelia Cash, said excellence in training lies at the heart of the Government’s skills agenda. 

“The Government’s rapid review will inform a 12 to 18 month program of improvements that will ensure regulation by ASQA is transparent and effective,” Minister Cash said. 

For more information, please read here.

Why do you enjoy working in the VET Sector?

We asked this question to some of our RTO colleagues, to know what worked for them, how they are contributing positively to the VET sector, and we have captured their responses: 

Dr Bryan West is founder and manager of Fortress Learning, RTO. 31974.  Fortress Learning has from its early days emphasised robust delivery of training programs, initially through the Cert IV TAA, and now through the Certificate IV and Diploma TAE programs.

Why do you enjoy working in the VET Sector?

I have worked in a range of educational settings, from primary to secondary, tertiary, corporate and community.   For me, the VET sector is where education becomes real.  The highly applied nature of it means that there is an immediate relevance for learners and I find a constant opportunity to discover new things about how people learn and put them into practice.

What are your contributions to the VET Sector or how can we make a better VET sector? 

I would like to believe that through Fortress Learning, I have made a contribution to the sector by ensuring that our TAE graduates have the skills and knowledge that their piece of paper says they should; we have quite a number of graduates who come back a few years after they completed their course; they are now in more senior roles and they wish their staff to do the same.  
A common piece of feedback from our students is that we model for them the balance between the box-ticking of VET and caring for people; that is nice to hear.  About a year ago we started to conduct our own research and that has been very interesting; I believe that all RTOs  have a part to play in sculpting the future of the sector, rather than sitting back and wondering why x, y or z is not happening, and I guess our research program is one way that we believe we can contribute.

Why keep in touch with what is happening in the VET sector

Information is power. The more you read, the more you understand the world around you. The VET world is evolving at a lightning speed and is changing the way we all used to do things.

Continuous learning in the VET sector is a must.

Why should you keep in touch with the VET updates

  • Because you are a stakeholder in the industry.
  • It can help you to understand the changes in the sector otherwise you may be out-of-date.
  • You can analyse how the changes are going to affect you and your training and education business.
  • You can rely on your future decisions by having more plausible and realistic information and be able to identify threats and opportunities starting at an early stage.
  • It helps to develop an excellent competitive edge that will help you shape the strategy of your Registered Training Organisation
  • Latest industry-related news, trends, and directions will help you be better prepared to keep up with everything new coming your way, improve your skills, and not be taken by surprise or miss out on any opportunities.  
  • It helps you build your knowledge, expertise and wisdom.
  • You explore new opportunities for growth and knowledge.
  • Sometimes you get free templates and forms to use for your registered training organisation etc.

How can you stay up-to-date?

You can stay up-to-date by attending webinars, professionals development sessions, subscribing to VET journals, newsletters and magazines.

Some really good sources to stay up-to-date are:

Websites of Australian VET regulators:

ASQA’s website https://www.asqa.gov.au

VRQA’s website https://www.vrqa.vic.gov.au/VET/Pages/default.aspx

Training Accreditation Council (TAC) websitehttp://www.tac.wa.gov.au/industry/Industryregulators/Pages/default.aspx

Other important websites:

Department of Education and Training https://www.education.gov.au

Department of Education and Training (International)https://internationaleducation.gov.au/Pages/default.aspx

Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)  http://cricos.education.gov.au

National Centre for Vocational Education Research (NCVER) https://www.ncver.edu.au

English Language Intensive Courses for Overseas Students (ELICOS) http://elicos.com

English Australia’s website https://www.englishaustralia.com.au

NEAS website https://www.neas.org.au

World Skills Australia’s website https://www.worldskills.org.au

Australian Industry and Skills Committee’s website https://www.aisc.net.au

Training.Gov.Au (National register) https://training.gov.au/Home/Tga

ACER’s website https://www.acer.org/assessment

Skills service organisations

Artibus Innovation http://www.artibus.com.au

PwC’s Skills for Australia https://www.skillsforaustralia.com

Australian Industry Standards https://www.australianindustrystandards.org.au

Skills IQ https://www.skillsiq.com.au

Skills impact https://www.skillsimpact.com.au

E-Oz Energy Skills Australia http://e-oz.com.au

Innovation and Business Skills Australia https://www.ibsa.org.au

Skills DMC https://sustainableskills.org/skillsdmc/

Professional networks:

ACPET’s website https://www.acpet.edu.au

Velg Training website https://www.velgtraining.com

Do you want to add more helpful resources in this list? Write to us at info@caqa.com.au.

Getting to know the VET

VET information at your fingertips

NCVER’s VET Knowledge Bank is a key source of reference information about Australia’s VET system.

Did you know the VET sector is the largest education sector in Australia?

Like most countries, Australia’s VET system is complex and ever-changing. Getting to know VET aims to explain the system via a chart of the key components, including:

The VET Knowledge Bank is an evolving resource. Follow @VOCEDplus to find out when new content is added.

VET Industry News 10-Oct-2018

ASQA Welcomes Convictions for Dodgy Training Providers

The national VET regulator has welcomed the conviction of four people who falsified documents. 
For more Information: visit this link.

Updates to the BSB Training Package

Updates to the BSB Training Package were released last week and Release 3.0 is now published on the national register of VET, training.gov.au (TGA).

A number of units of competency have been updated to align with industry skill needs and/or standards, six qualifications have had updates to core units and two new units have been introduced:

  • BSBWRK311 Develop self-awareness
  • BSBWRK412 Contribute to personal development

For more information about the updates and to understand which changes may impact your RTO, please refer to the TGA website

Industry update: AISC endorses training package reviews

The Australian Industry and Skills Committee (AISC) has announced the approval of Industry Skills Forecasts and Proposed Schedules of Work, including Cases for Change, that have been submitted by PwC’s Skills for Australia.

For more information, please refer this link.


Appointment of new Chief Executive Officer, ACPET 

The Australian Council for Private Education and Training (ACPET) Board has appointed Troy Williams as its new Chief Executive Officer. For more Information, please visit this link.

Contextualising assessment resources (Part 1)

Contextualisation of training packages, accredited curricula and learning resources can be achieved without compromising the Standards for Registered Training Organisations (RTOs) 2015. Contextualisation is the addition of industry-specific information to tailor the Standards for Registered Training Organisations (RTOs) 2015 to reflect the immediate operating context and thereby increase its relevance for the learner. Contextualisation is ultimately defined as; the activity undertaken by a Trainer/Assessor to make units of competency, accredited curricula or learning resources meaningful to the learner.

WHAT is contextualisation?

Contextualisation means adjusting units of competency or packaging certain units of competency together to meet the needs of the enterprise or the learner.

 

WHY is contextualisation so important?

Contextualisation gives VET providers the flexibility to create a meaningful program for learners whilst ensuring standards are met, and an accredited AQF qualification is obtainable. Contextualisation can make learning more realistic by providing real life and actual workplace examples. Contextualisation also accommodates specific industry needs.

 

WHAT are the rules for contextualisation?

Contextualisation must comply with the guidelines for contextualisation. Contextualisation must not change the unit of competency’s elements or performance criteria. It can only provide additional information to the range of assessment conditions and assessment requirements in a unit of competency. You must meet the requirements of foundation skills provided under the Australian Core Skills Framework (ACSF) which places mandatory facilitation and assessment compliance requirements associated with: Learning, Reading, Writing, Oral Communication, Numeracy and Digital Technology. 

It must not limit the breadth or portability of the unit/s.

 

HOW do you contextualise?

There are two ways in which contextualisation occurs:

  1. Delivery of units of competency to reflect a local need by providing additional options or contextualizing assessment to meet the needs of the learner group being assessed.

  2. Packaging units together using elective options to achieve particular outcomes

 

WHY do you need to contextualise assessments?

Contextualising assessment resources ensures that candidates are able to apply their skills and knowledge in a work setting and can be assessed as competent for a particular work context.

 

WHO is responsible for contextualising assessments?

Registered Training Organisations (RTOs) are responsible for:

  • identifying the target audience/ or client group for whom use of the assessment resources will be relevant

  • adapting and contextualising learning resources and, in particular, assessments, to address group and individual needs, relevant to industry and local conditions It is advisable that trainer/ assessors consider each assessment in the context of the specific industry sector and/or organisation and make adjustments or contextualise as necessary.

RTOs should contextualise in line with reasonable adjustment practices, ensuring that contextualisation will result in consistent assessment practices throughout the organisation.

 

Read more here…

Victorian TAFE free-for-all – is it beginning of another “Crisis”?

From January 2019, the Victorian Government will cover the cost of 30 TAFE courses and 18 pre-apprenticeship courses. The free courses run for up to two years and include accounting, agriculture, construction, plumbing, engineering and nursing.


The free TAFE courses

Non-apprenticeship courses Apprenticeship pathway courses
Accounting, Certificate IV/Diploma/Advanced Diploma Automotive Air Conditioning Technology, Certificate II
Ageing Support, Certificate IV Automotive Body Repair Technology, Certificate II
Agriculture, Certificate II/III/IV Automotive Servicing Technology, Certificate II
Agriculture (Dairy Production), Certificate III Automotive Vocational Preparation, Certificate II
Allied Health Assistance, Certificate III/IV Construction Pathways, Certificate II
Building and Construction (Building), Certificate IV/Diploma Electrotechnology (Career start), Certificate II
Civil Construction, Certificate III Electrotechnology (Pre-vocational), Certificate II
Community Services, Certificate III/IV/Diploma Engineering Pathways, Certificate II
Concreting, Certificate III Engineering Studies, Certificate II
Construction Waterproofing, Certificate III Furniture Making, Certificate II
Dental Assisting, Certificate II/IV Glass and Glazing, Certificate II
Disability, Certificate IV Horticulture, Certificate II
Education Support, Certificate III/IV Meat Processing (Food services), Certificate II
Engineering, Certificate IV Plumbing (Pre-apprenticeship), Certificate II
Horticulture, Certificate III Printing and Graphic Arts (General), Certificate II
Hospitality, Certificate III Retail Baking Assistance, Certificate II
Individual Support, Certificate III Salon Assistant, Certificate II
Mental Health, Certificate IV Signage and Graphics, Certificate II
Diploma of Nursing
Plumbing and Services, Certificate IV

 

They will be reviewed each year to ensure they cater to community demand, with students who are already studying not eligible.

“This is the biggest overhaul of TAFE, skills and training in Victoria’s history,” Minister for Training and Skills Gayle Tierney said.

Two new education centres will be created, including a precinct at Bendigo Kangan Institute McCrae campus ($59.9 million) and a Federation Training campus at Port of Sale in Gippsland ($25 million) while Federation Training’s Morwell campus will be transformed with $35.5 million.

Interstate and overseas students will be welcome to take advantage of Victoria’s free TAFE courses, but training sector insiders have warned the funding model may backfire.

There will be no residential restriction or other obligations for anyone wanting to study one of the courses, he confirmed on Wednesday.

“We live in a democracy, people have a free right of movement around this country and it’s not going to be this government’s intention to try and put a prohibition on that,” Mr Pallas told 3AW.

“Turn up, get yourself an education (but) the reason they’ll stay here, by the way, is there’s all this work going on, I mean $13.7 billion worth of infrastructure this year.”

He estimated an increased demand of about 30,000 places and said while some of the applicants may be from interstate, the vast majority will be Victorians.

The opposition has slammed the government for not limiting course participation to Victorians.

“(Premier Daniel Andrews’) desperate attempt to beef up student numbers by offering free training to people from overseas and interstate will come at the expense of Victorian students,” opposition training spokeswoman Steph Ryan said.

“This money should be invested to benefit Victorian workers and Victorian jobs.”

The Australian Council for Independent Education and Training said its members are annoyed about missing out on the funds and the Victorian government is risking student outcomes.

The council cited a recent TAFE “crisis” in South Australia where guaranteed funding led to substandard courses and fewer enrolments because of higher overheads.

“We have seen firsthand in South Australia that this type of approach is not in the best interest of the students,” Council chief executive Rod Camm said.

Mr Pallas, Mr Andrews and senior ministers started the post-budget sell on Wednesday with breakfasts, talkback radio, lunches and doorstops.

The VET Sector Newsletter – Edition 1, April 2018

The official Newsletter from Compliance and Quality Assurance (CAQA)

OUR FIRST NEWSLETTER

By Anna Haranas

Welcome to The VET Sector, our official newsletter for the Australian VET education and training sector.

This monthly publication is an initiative of the team at Compliance And Quality Assurance (CAQA).

The newsletter will be a vehicle for news and views on the current vocational education and training issues. It will cover some of the fundamental VET concepts, provide a number of professional development opportunities and we aim to support everyone who is involved in the Australian vocational sector.

I look forward to hearing from you and your thoughts regarding our VET sector.

Write to me at info@caqa.com.au
or call on 1800-266-160

Anna Haranas
General Manager
Compliance and Quality Assurance (CAQA)

 

WHAT SHOULD OUR TRAINING AND ASSESSMENT STRATEGY INCLUDE?

By Sukh Sandhu and Anna Haranas

A training and assessment strategy is a roadmap to how your RTO will deliver quality training and assessment to your students.
It should be written in a clear, easy-to-follow and concise manner.
As a minimum you need to include the following information:

  • Qualification code and name
  • The mode of delivery
  • Characteristics of your learner cohort and explanation how their training needs will be met
  • Explanation of how training and assessment will take place (when, what, how and where)
  • Qualification packaging rules including elective and core units
  • Course aims and outcomes
  • Entry requirements set by the training package
  • Pre-requisite or co-requisite set by the training package
  • Admission requirements set by the RTO
  • Explanation of how the special needs and requirements of each learner will be addressed

 

“TASs are your roadmap to deliver quality training and assessment to your students.”

  • The pathway from (the course), the pathway into (the course) and employment pathways
  • Relevant entry and exit points
  • Industry consultation and how it has contributed to changes
  • Information about having sufficient trainers and assessors
  • Information about sufficient educational and support services to meet the needs of the learner cohort/s undertaking the training and assessment
  • Information about learning resources to enable learners to meet the requirements for each unit of competency, and which are accessible to the learner regardless of location or mode of delivery.
  • Information about sufficient facilities, whether physical or virtual and equipment to accommodate and support the number of learners undertaking the training and assessment.
  • Training plan covering the sequence and structure of training and assessment delivery
  • The delivery arrangement including types of assessment and teaching methods
  • Amount of training and AQF volume of learning for each learner cohort
  • Validation plan
  • Licensing requirements Would you like to check your TAS against this criteria?

Download our TAS checklist, here

How to handle stress at audit!

By Sukh Sandhu

  1. Be ready!
  2. Have all information handy
  3. Follow directions
  4. Listen carefully to the auditor
  5. Ask for clarification if you do not understand the question
  6. Work with the auditor
  7. Have realistic expectations
  8. Be respectful, the Auditor has a job to do
  9. Make sure you understand the framework
  10. Have support staff or consultants available to help you!

“How good are your communication skills?”

By Anna Haranas

In order to be good trainers, we need to be good communicators. The ability to communicate effectively is important in relationships, education, and at work. Here are some tips to remind you of good communication skills. Communication starts with building rapport with the receiver, your students. Building rapport and engaging with people takes practice and much of it is based on intuition. It’s about creating a bond, link, connection, and understanding, in order to get your students thinking, feeling, reacting, and involved: –

Be approachable: a nice, friendly, open nature will make you more approachable. Use the student’s name: take the time to listen and remember people’s names and use them in your interactions. People will appreciate you taking the time to learn their name and its use shows they are important to you
Stay upbeat: be known for your positive attitude and willingness to help others.
Communication is transmitting the correct message: written words e.g. in presentations and student manuals, nonverbal cues e.g. body language, and spoken words.
We need to practice good communication skills by;

  • Making eye contact -whether you are speaking or listening, looking into the eyes of the person/people can make the interaction more successful.

  • Using gestures by including your hands and face in face-to-face communications -using smaller gestures for individuals and small groups, with gestures getting larger with larger groups.

  • Be aware of what your body is saying -an open stance with arms relaxed at your sides indicates that you are approachable and open to questions or hearing what people have to say.

  • Develop effective listening skills -one must listen to the other person’s words and ask for clarifications or summarise back to them the important points, as you understand them. Avoid the impulse to listen only to the end of their sentence so that you can get out the ideas or memories in your mind while the other person is speaking.

  • Excellent trainers have an extensive knowledge and skill base, they take the time to build rapport, and they practice good communication and listening skills. If you want to be an expert trainer, you need to be effective at all points in the communication process.

HAVE YOU READ THIS? IF SO WHY NOT SAVE A COPY IN YOUR TRAINER FILE AS EVIDENCE OF PROFESSIONAL DEVELOPMENT

Updates from the Australian Skills Quality Authority

By Sukh Sandhu and Anna Haranas

 

ASQA’s updated statement on TAFE SA (RTO 41026)

The Australian Skills Quality Authority (ASQA) has announced that it will revoke its 1 December 2017 regulatory decision to suspend ten qualifications from the registration of TAFE SA (RTO ID 41026). ASQA has today issued TAFE SA with a written direction to rectify minor outstanding non-compliances in relation to its delivery of vocational education and training.

For more information

https://www.asqa.gov.au/newspublications/ news/updated-statement-tafe-sa-rto-41026

Upcoming events

If you have not booked your training session yet, you still have time. ASQA is running a number of face-to-face and online briefings during May and June.

For more Information, please visit

https://www.asqa.gov.au/news-publications/events

 

NVCER News

Improving the VET Student outcomes

VET student outcomes can be improved if training providers take a more regional approach to their course offerings and institutional learning support. Improving participation and success in VET for disadvantaged learners shows that VET providers who focus more on immediate regional needs can also help improve opportunities for disadvantaged Australians and their communities..

The report presents three main areas for training providers to consider when developing a successful regional approach, drawn from thirteen case studies where both participation and completion rates were high for disadvantaged learners.
The findings from this report have been included in another new release, From school to VET: choices, experiences, and outcomes, which brings together recent research and data to highlight the often complex issues school students face when transitioning into the VET system..
For more Information, please visit

https://www.ncver.edu.au/about/news-andevents/ media-releases/regional-approach-to-vetmay- improve-student-outcomes

 

Other Events and News

Professional Development Events by ACPET

Message from the AISC Chair – April 2018 
Copyright: changes to the Statutory Education Licence 

Current VET sector a disgrace: CEDA

The Committee for Economic Development of Australia (CEDA) is calling for a national review of the VET sector, claiming the area has been “significantly weakened” by recent scandals and a lack of focus from the government.

CEDA has put forth a number of recommendations to strengthen the sector, hoping the Council of Australian Governments (COAG) will consider them when discussing a new National Partnership on Skills Reform (NP). The recommendations coincide with the start of National Skills Week, which will run from August 29 until September 4.

The current NP concludes at the end of the next financial year. CEDA chief executive Professor the Hon. Stephen Martin says there “are currently no signs of how or if this will be extended,” which is a “significant issue”.

“The government is taking the right approach to cutting off dodgy private operators with poor outcomes from utilising VET FEE-HELP. However, much more needs to be done,” Martin says.

CEDA’s recommendations include a new VET agreement to be decided on by COAG and a comprehensive review done of the sector, with CEDA stating “holistic VET policy has been sorely missing”.

This review would include a look at where VET sits in the broader education sector, and an improving of national data quality to allow stakeholders to make better decisions. CEDA hopes this review would form the basis of a new agreement to be made once the NP expires.

Another primary recommendation is to broaden the skills provided by VET courses to provide better skills that are “transferable across occupational clusters”, with CEDA criticising the current courses as being “restrictive.”

CEDA believes a shift away from VET’s current training packages is needed to broaden skills taught. Small Business and Family Enterprise Ombudsman Kate Carnell agrees.

“The system needs to be performance-based, you’re training people for jobs so it should be based on people getting jobs”.

The final recommendations involve further oversight to prevent fraudulent behaviour from some operators, and better training opportunities for those who want to become VET teachers.

CEDA believes regulators should be given the power to act if standards around student cohorts, provider performance and student outcomes are not being met. Carnell agrees, saying there should be a “focus on outcome not input”.

“It’s run by the trainers for the trainers, there is no consideration for the people they are training,” Strong says.

“The best way to fix this is to design a system in conjunction with the small business community. In a world of budget problems, we don’t need more money spent on it, just better allocate the millions already available.”

CEDA has said a focus on working with industries themselves should be a high priority when conducting a VET review, claiming a disconnect with industry was a reason for the sector’s recent weakening.

Carnell cites some “extraordinarily bad policy decisions from both sides” as a reason for the sector’s dwindling, and believes there is “no doubt” closer work with industries is needed.

“Part of the national review has got to be about working with the business sector, both nationally and regionally,” Carnell says.

“Each region is different and has different requirements, and the governments need to recognise that. Courses offered need to be appropriate for the region, and that’s not necessarily how the current system works.”

There’s still a huge amount of work to be done, and there needs to be a fundamental change in the sector.”

For more Information, please read http://www.ceda.com.au/2016/08/vet-report-media-release

How does quality assurance differ from compliance (Part 3)

In this third and final part of our “compliance and quality assurance,” articles, we are continuing to discuss compliance and quality assurance requirements, standards, expectations and the differences between them. 

How does quality assurance differ from compliance?

It can be overwhelming trying to keep track of all your organisation’s compliance obligations. That’s why many businesses put programs in place to ensure they can meet their obligations and identify any potential breaches of law, regulations or standards. These programs are often called quality assurance or quality control.

Quality assurance may include documenting your RTO processes and practices, having a specific organisational structure, or putting in place policy framework that guides how your registered training organisation operates. These give your RTO a systematic approach to meeting its professional and legal obligations. 

While every business is different, there are some general standards that businesses can be certified in, as developed by the International Organisation for Standardisation (ISO). Although not always essential, following these ISO processes can bring trust and confidence to your staff and clients. 

Therefore, when differentiating between quality assurance and compliance, you can consider meeting VQF requirements to meet compliance needs and ISO to meet the quality needs of your organisation. 

Putting in place quality assurance measures can benefit your business by:

  • Ensuring you identify potential compliance issues and resolve them quickly
  • Reducing your risk of missing any compliance obligations
  • Improving how your RTO is run and giving your employees more certainty over how to do their job
  • Reducing your risk if your RTO is subject to any legal issues or claims
  • Increasing the efficiency of your RTO because you will be spending less time working out how to do things or fixing mistakes.

Quality assurance is part of running a well-managed registered training organisation.

Do I need to do both compliance and quality assurance?

Compliance is not something you can choose to do; it’s legally required by bodies like ASIC. While quality assurance is not demanded by law, it is good business practice to put programs in place to help you meet your compliance obligations and run your business. Sometimes, Industry stakeholders may even ask your RTO to have quality assurance programs in place.

ASQA Regulatory strategy 2016–17 and ASQA’s Regulatory Risk Framework

ASQA (Australian Skills Quality Authority), VET regulator has recently released its regulatory strategy for 2016-2017.  ASQA’s Regulatory Risk Framework, which is part of the published Regulatory Strategy outlines how ASQA fulfils its responsibility by managing risk on two levels:

  1. Operational (provider risk), and
  2. Strategic (systemic risk)

 

Provider risk continues to be a key focus in ASQA’s regulatory role. ASQA addresses this risk by using data and intelligence to identify and intervene with individual providers. ASQA primarily targets those providers that are exhibiting behaviours that pose significant risk to quality training and assessment.

Systemic risk is defined as any risk likely to exist across the sector or in a concerning proportion of providers. If left untreated, significant risks of this type can have a detrimental impact on the quality of training and assessment for individuals, industry and the wider community and may lead to loss of confidence in the sector.

The Regulatory Strategy 2016–17 focuses on ASQA’s approach to systemic risk. This regulatory strategy is informed by ASQA’s 2015 Environmental Scan, which has identified current and emerging risks through stakeholder consultation, market research and VET data analysis. ASQA has also considered recommendations from the Senate Standing Committee on Education and Employment1 when developing this strategy. In developing this strategy, ASQA has taken a best practice approach, by using evidence to identify the areas posing the highest systemic risk to Australia’s VET sector. While there are many issues that compete for ASQA’s VET regulation resources, this strategy focuses on the highest risk areas. Targeting systemic risks aims to maximise the positive impact of ASQA’s regulatory resources. The release of this document signals a significant step in the implementation of ASQA’s enhanced risk-based regulatory approach. As a modern risk-based regulator, ASQA will continue its environmental scanning to identify, monitor and evaluate newly emerging risks and communicate our systemic risk priorities to all stakeholders through the publication of an annual regulatory strategy.

The complexity of systemic risks often means that ASQA cannot address the issues alone and effective outcomes require collaboration with policy, funding and regulatory agencies.

Recognising this, in 2016–17 ASQA will focus on:

  • Strengthening collaboration and coordinating responses with state, territory and Australian Government funding, regulatory and program agencies. A risk-based approach requires agile regulatory responses to providers with poor compliance profile.

 

To address this, ASQA will also focus on:

  • Developing an enhanced regulatory approach that utilises a broader suite of regulatory tools to deal with providers. ASQA’s strategic reviews have been successful in investigating and defining the size, nature and causes of the problems in particular sectors. These reviews have produced recommendations for effectively targeting treatment of the VET problems in these industries (which include the childcare, aged care, equine and security industries).

 

As such, ASQA is

  • Continuing to work with its industry partners and other regulators to implement the recommendations from these reviews.

 

For more Information, please visit ASQA’s website http://www.asqa.gov.au/verve/_resources/ASQA_Regulatory_Strategy_2016-17.pdf