CAQA Labs – Virtual lab environment our experts are working on!

The benefits of a virtual lab for information technology and information system related subjects are many.

A virtual lab provides a simulated environment that is very close to the actual environment where the students will be working after they graduate. In other words, a virtual lab allows students to experience what it is like to work in a real-world environment before they actually enter the workforce.

It allows students to access their lab from any device, anywhere in the world. This means that students can study on their own time and at their own pace.

Physical service and equipment are not required; security is our responsibility. This frees up valuable classroom space and eliminates the need for expensive hardware and software.

It saves money. The virtual lab is more affordable than the traditional lab, and it also requires less maintenance.

Last but not least, a virtual lab enhances the learning experience by allowing students to work on real-world projects. Students are able to apply the knowledge they have learned in the classroom to actual business projects. This helps them to better understand the concepts they are learning and prepares them for the challenges they will face in the workforce. In conclusion, a virtual lab provides a number of valuable benefits that make it an excellent choice for information technology and information system related subjects.

For more information, please email us at info@caqa.com.au.

Edu Learning – Your door to professional development opportunities

We would love to have you join our professional development retainer agreement services or individual professional development opportunities through Edu Learning. Our organisation works with the aim to help you grow your skills in a fun and interactive way. The benefits of joining our organisation are numerous, from getting tips from VET experts and industry leaders to building a network of peers, who can help you move forward in your career.

Intellectually stimulating and engaging content is what we excel at. We offer training programs that will provide your staff with the practical skills and strategies that they need to be successful in their careers in this competitive market – whether it’s in marketing, finance or RTO operations.

The benefits of being part of our professional development group include:

  • Developing a better understanding of the role of a VET professional
  • Getting in-depth training in different RTO sector skill sets that meet your and your organisation’s needs and requirements.

In partnership with Edu Learning and CAQA Skills, CAQA provides a variety of professional and personal development opportunities. We may also tailor the training to meet your specific requirements and skill level as well. For additional details, please contact us right away at info@caqa.com.au.


 

CAQA Systems Services

CAQA Systems provides technology services and support, and works in partnership with its customers.

We collaborate with innovative organisations and service providers, assisting them in maximising the efficiency and effectiveness of their technology investments.

We specialise in network administration, software systems and development, hardware and software support, software system and development, cybersecurity, information technology-related issues and matters.

We provide support to the education, medical, government, marketing, retail, hospitality, food, non-profit organisations, financial, and transportation industries.
Get in touch with us to discuss how we can assist you with your requirements.


For additional details, please contact us right away at info@caqa.com.au.

CAQA Recruitment

Are you looking for staff?

At CAQA Recruitment we help employers find talent for their organisation. We understand that hiring is a complex and sometimes costly process. However, it can be simplified and made easy on a budget by opting for our services. Our recruitment platform receives a huge number of interest from applicants who are seeking new opportunities in the VET sector. Best of all your first ad is FREE

For more information, please click here.

Looking for a new opportunity?

Whether you are a jobseeker, seeking additional hours, or not satisfied with your current job, you can find a new opportunity that suits your skills and experience through CAQA Recruitment. New vacancies are posted regularly. The process is simple! Register with us, upload your resume and begin your search.You decide how much or how little information you want to display. So what are you waiting for? Register today and let employers find you.

For more information, please click here.

Online Media Solutions (OMS) Services

Over the past two decades, Online Media Solutions (OMS) has provided assistance to clients worldwide. OMS merged into the CAQA and Career Calling brands in 2013.

Services offered by Online Media Solutions include: website design and development; website security; web hosting; domains marketplace; development of iOS and Android applications; software development; graphics design including logos, website graphics; social media graphics; marketing graphics; brand identity; stationery design; SEO; marketing services; website support; data entry; database management; and data entry and database management services

We have been working on hundreds of SCORM-compliant files and are making investments in virtual reality, gamification, artificial intelligence, and other cutting-edge technologies in order to meet new and developing training and assessment needs.


Call us on 1800 961 980 or email info@careercalling.com.au to find out more on how we can assist.

CAQA Recruitment – The current job vacancies

Resource writers

CAQA Resources is looking for qualified instructional writers and subject matter experts to develop training materials for the community services and health services industries. If you are interested, email your resume and cover letter to info@caqarecruitment.com.au

Marketing Manager

This role is responsible for setting and applying the strategic direction and for the day to day management of our organisation’s marketing, communications, digital innovation, and community activities. Reporting to the CEO, this position will also play a pivotal role as a member of the management team of CAQA. The position will suit a person who wants to work from home.

Duties

  • Oversee the development, implementation and ongoing evaluation of CAQA’s strategic marketing and communications strategies covering brand, products, services and sales promotions;
  • Assess and provide recommendations on potential digital projects, including but not limited to the evolution of CAQA’s websites, lead generation platforms, customer communication opportunities;
  • Manage social media profiles, create ongoing content and encourage engagement;
  • Oversight of all communication activities to achieve communications objectives, maintaining consistency in message and presentation;
  • Manage relationships with external agencies and suppliers in relation to marketing, communication and business development initiatives;
  • Management and control of the marketing budget;
  • Create and monitor insightful reporting across marketing activities, including campaigns and website.

Preferred Experience

  • Experience in marketing, and/or product management roles required
  • Interest in the Vocational Education and Training environment
  • Advanced skills in Adobe Creative Suite
  • Experience using a website CMS
  • Experience using marketing software
  • Experience with Pipedrive CRM, or similar

For more information, contact info@caqarecruitment.com.au

Customer Service/Administrator

CAQA Resources is growing and we are now looking for a Customer Service/Administrator person to join our team. To be successful in this role you will need exceptional attention to detail and great English language skills. You will need to know your way around Microsoft Office and you must be able to work both as part of a team and manage your own workload. Location is irrelevant as the position will suit a person who wants to work from home.

Our customers are High Schools, RTOs and TAFEs. They mainly approach us by email, but we also receive a number of calls and requests for additional information. You must be an Australian citizen or permanent resident.

We are looking for someone who will stay with us long term, has the ability to grow with the role, and who is interested in learning about compliance and the VET sector. Previous VET experience will be helpful but is not essential.

For more information, contact info@caqarecruitment.com.au

Interview with Forensic Auditor and CEO of VETPrep Australia – Alex Schroder

Alex is Australia’s leading VET Compliance Specialist, Forensic Auditor, and the CEO of VETPrep Australia. With qualifications Law, Commerce, Marketing, Management, Business, Quality Assurance and Strategic Leadership, Alex’s expertise is unsurpassed. She is the creator of the Certificate IV in RTO Compliance, Diploma of RTO Compliance Management, The RTO Standards Unpacked! and other courses. Alex is a member of ASQA’s inaugural Stakeholder Liaison Group and the ITECA Queensland State Committee, and is actively involved in the future of the VET sector.

Sukh Sandhu spoke to Alex Schroder in this interview:


Q1: You operate a registered training organisation that specialises in compliance and auditing training; can you tell us a little bit more about your organisation and the courses you offer?

I don’t operate an RTO; I am the CEO of VETPrep Australia, which is a specialist Compliance Rectification consultancy. VETPrep does however work hand-in-hand with the Australian Institute of Compliance Professionals (AICP). AICP offers the Certificate IV in RTO Compliance and the Diploma of RTO Compliance Management, which I developed in 2018. It also offers non-accredited courses like the RTO Standards Unpacked! and the Foundations of RTO Compliance courses. AICP is the only RTO in Australia that specialises in offering accredited training to the VET sector and its scope includes the Diploma of Quality Auditing, Compliance Skill Set, Lead Auditor Skill Set and also offers the Graduate Diploma of Management (Learning) and Graduate Diploma of Strategic Leadership via RPL. The Certificate IV in RTO Compliance and Diploma of RTO Compliance Management courses are the first of its kind and have proven to be hugely popular with VET Compliance Practitioners. The RTO Standards Unpacked! and the Foundations of RTO Compliance courses are fairly new and the enrolment numbers in these courses have been unprecedented.

VETPrep provides specialist compliance rectification and sanction management services to domestic and CRICOS providers, assistance with initial registration of RTOs, compliance maintenance and management services, bespoke professional development training, and organisational change and growth advice.

As a trained lawyer, I have been recognised by the Administrative Appeals Tribunal (AAT) as an industry expert and VETPrep has an unsurpassed reputation for achieving successful sanction appeals outcomes.

Q2: You are one of the very few recognised quality industry experts and leaders that we have in Australia, so how has your experience been working with ASQA to assist them in the transition process that they are currently undergoing?

As a member of the ASQA Stakeholder Liaison Group, I also sit on subcommittees focused on self-assurance, audit practices, online learning in the VET sector, and VET delivered to secondary school students. The ASQA that we are working with these days is a far cry from the ASQA of pre-2020 ASQA. Under the former Commissioner, ASQA operated under a cloud of fear and prosecution, instead of focusing on regulating the VET sector. I’m sure we all remember 2018 when ASQA tried to cancel more than 300 RTOs for not submitting their Annual Declaration on Compliance! ASQA’s current focus however is one of collaboration with the VET sector and providing guidance and education on how to comply with the NVR Act and the RTO Standards.

From a regulatory operations view, ASQA has also changed its approach to conducting regulatory audits and its regulatory monitoring practices. Regulatory audit practices have become more just and equitable than they were in the past and RTOs are provided with sufficient notice of the full scope of an ASQA audit, evidence to be submitted and overall, the audit experience that they can anticipate.

Since the implementation of ASQA’s reformed regulatory practices, the VETPrep team and I have helped dozens of RTOs successfully apply to ASQA for internal reviews of regulatory decisions. Two years ago these RTOs would have not had the opportunity of successful internal reviews and would have had no option but to spend tens of thousands of dollars in saving their RTO registration through Administrative Appeals Tribunal (AAT) appeals and/or trials.

While ASQA still has a lot of work to do on its regulatory reform, but when I consider the enormous raft of changes that have already been implemented, I have no doubt that our sector will flourish in a regulatory regime that is finally designed to regulate RTOs in a fair, just and economically sustainable manner.

Q3: What are the top five legitimate reasons for a regulatory body to impose severe sanctions on a training provider?

The majority of RTOs operate ethically and honestly and go to exceptional lengths to provide quality training to learners. This being said, unfortunately, there are still a small number of RTOs that are prepared to sacrifice quality for the sake of increased profits. During a recent forensic audit, we identified an RTO in Queensland that was selling TAE qualifications for $2,500; all that was required was an enrollment form and the upfront payment for these certificates. Other RTOs actively encourage their trainers and assessors to mark assessments using the “tick and flick” methodology, thereby facilitating findings of competence where learners have not adequately evidenced competency in the requirements of a training product, while some providers still show a blatant disregard for the quality and duration of their course delivery. It is not uncommon to hear some providers justify the inadequate delivery of training programs as something they need to do in order to remain competitive and profitable.

Although the instances of “cowboy RTO” activities have reduced significantly over the last few years, unfortunately, these practices are not as uncommon as we would like to think and RTOs that participate in these types of practices do so with little, if any, consideration for the disrepute brought to the VET sector.

A regulatory body should impose severe sanctions on a training provider in the following instances:

  1. Issuing fraudulent AQF certification documentation
  2. Systemically disregarding the requirements of the RTO Standards, the NVR Act and other legislative requirements
  3. Fraudulent claims for government funding, where training and assessment have not been delivered
  4. Systemic, deliberate and active attempts to mislead regulators

Q5: When should representatives of RTOs seek the advice of a legal expert, and what types of services do you provide to those who seek your guidance?

There are at least four instances where RTOs must seek expert VET compliance and/or legal advice:

  1. Applying for the initial registration of an RTO is a long, complicated and costly process and requires expertise. VETPrep is often asked to help potential RTO owners appeal unsuccessful initial registration applications, and although we have a stellar reputation in providing successful outcomes, the time, cost and potential loss of income to the new RTO could have been minimised by engaging expert assistance in the beginning. But, potential RTO owners are not solely to blame, unfortunately there are a large number of VET Compliance Practitioners who promote themselves as experts, yet do not have the required knowledge and expertise to produce the required outcomes.
  2. RTOs should contact a Rectification Specialist when they have failed an audit and are facing possible sanctions as a result. We often see providers who have failed audits, attempt to rectify and/or remediate non-compliance without engaging external expertise, believing that they have the internal capabilities to successfully do so. This mindset never fails to baffle me; after all, if an RTO did have the internal expertise required, they would surely not have failed the audit in the first place.
  3. Where the Regulator is considering the cancellation of an RTO’s registration, both compliance expertise and legal representation is paramount, as the cost of saving the business and the business owners’ livelihood, often pale in comparison to the cost of saving the RTO’s registration.
  4. Potential RTO purchasers must always insist on a Forensic Audit of the RTO being considered for purchase; this is part of the purchaser’s due diligence and is as essential as financial and legal due diligence. There is a misconception that a change of RTO ownership is an opportunity for “new beginnings” vis-a-vis the RTO’s compliance history but nothing can be further from the truth; an RTO’s compliance history and risk rating is vested in the owners of the RTO, regardless of the management structure at the time of any non-compliances occurring. This means that an RTOs compliance history stays with it indefinitely and without conducting a pre-acquisition audit, an RTO purchaser cannot fully know what it is that they are buying.

CAQA Analysis on NCVER’s Research Report – The four features of high-quality VET delivery.

It is widely accepted that high-quality vocational education and training (VET) is essential for achieving positive outcomes for both individuals and industry. However, there is still much debate about what factors make up a high-quality VET offering.

In this article, we explore some of the key factors that registered training organisations (RTOs) should consider when delivering high-quality VET. In order to deliver high-quality VET, RTOs need to focus on four key areas: student engagement, student success, stakeholder needs, and continuous improvement.

Firstly, it is important to ensure that the VET offering is transformational, enabling students to engage, learn and achieve their goals. Transformational VET programs inspire students to see themselves in new roles, with new skills and knowledge that can help them succeed in their chosen field. Student engagement is critical to ensuring that students are motivated and inspired to learn. RTOs need to create an environment where students feel supported and able to achieve their goals.

Secondly, the VET offering must be student-centred, meeting the needs and goals of diverse learners. This means that programs must be designed to meet the specific needs of each student, taking into account their prior learning, experiences and aspirations. Student success is essential to ensuring that all students have the opportunity to succeed in their studies. RTOs need to provide support and guidance to help students overcome any challenges they may face.

Thirdly, VET offerings must be fit-for-purpose, adapting to the changing needs of businesses and industry. RTOs need to continually review and update their programs to ensure they are meeting the ever-changing demands of the workplace. Stakeholder needs must be met in order for RTOs to be fit-for-purpose. RTOs need to understand the needs of their stakeholders and adapt their offerings to meet those needs.

Finally, VET offerings must be evolutionary, continually improving to meet the needs of students and businesses. RTOs should always be looking for ways to improve their programs, making sure they are delivering the best possible outcomes for all involved. Continuous improvement is essential to ensuring that RTOs are always striving to improve their offerings. RTOs need to review their practices and make changes where necessary to ensure they are providing the best possible service to their students.

If you are an RTO looking to deliver high-quality VET, then consider these key factors to ensure you are providing the best possible learning experience for your students.

You can read more information at ncver.edu.au

Inconsistent judgements by the auditors working with or for the regulatory body

Auditors are expected to use their judgement when conducting an audit. However, there can be inconsistencies in how different auditors exercise their judgement, which can lead to differences in the outcome of the audit. This can be a problem if the auditor’s judgement is not based on a sound understanding of:

  • What the regulatory body’s framework is
  • What the best validation and audit practices in the industry are
  • System-centred audit practices
  • The sector or organisation being audited – This can lead to incorrect assumptions being made about how things work in practice, which can in turn lead to errors in judgement. For example, an auditor who has never worked in ECEC will not really be able to understand how things work in industry and so on.
  • Knowledge about the specific requirements of the audit – This can result in key areas being overlooked, or important details being misinterpreted
  • Personal biases – We all have our own personal experiences and perspectives that can influence our judgement. It is important to be aware of these biases and try to account for them when making decisions.
  • Groupthink – This is a phenomenon whereby people in a group tend to conform to the opinions of the majority, even if those opinions are factually incorrect. This can lead to errors in judgement being made by the entire group.
  • Confirmation bias – This is the tendency to search for, or interpret information in a way that confirms our preexisting beliefs. This can lead us to overlooking evidence that contradicts our beliefs, or misinterpret evidence that supports them.

This results in a lack of transparency and accountability in the sector.

System-centred audit practices are generally considered to be the best way to ensure consistency in judgement. This means that audits should be designed around the specific systems and processes being audited, rather than trying to fit them into a template. This allows for a more tailored and comprehensive audit, which can reduce the risk of inconsistency.

Another important factor to consider is the experience and expertise of the auditor. An experienced auditor is more likely to be able to identify inconsistencies and address them appropriately. It is also important to have a team of auditors with different areas of expertise, so that they can check each other’s work and provide a second opinion if necessary.

Finally, it is important to keep communication lines open between the auditor and the client. If there are any discrepancies in the data or information provided, these should be addressed as soon as possible. By working together, the auditor and the client can ensure that all inconsistencies are identified and resolved.

There are several factors that can contribute to inconsistencies in auditor judgement. First, different auditors may have different levels of experience and knowledge. Second, auditors may have different interpretations of regulatory standards, guidelines and requirements. And third, auditors may use different methodologies when conducting an audit.

How can these inconsistencies be addressed?

One way is for auditors to obtain a better understanding of the regulatory requirements and standards and how they can be applied to different training organisations. Another way is for auditors to use a more standardised approach when conducting an audit. This can help to ensure that all auditors are working from the same framework and using the same terminology. Finally, the regulatory body can provide ongoing professional development training for auditors on how to exercise their judgement consistently.

The auditors should educate themselves about the sector or organisation they are auditing – Before they begin the audit, make sure they understand the sector or organisation they are auditing. This will help them to avoid making incorrect assumptions about how things work in practice.

Understand the specific requirements of the audit – Before beginning the audit, auditors should make sure they understand all of the requirements that need to be met. This will help them to ensure that they do not overlook any important details.

Be aware of personal biases – We all have our own personal experiences and perspectives that can influence our judgement. It is important to be aware of these biases and try to account for them when making decisions.

Avoid groupthink – When working in a group, it is important to encourage dissenting opinions and debate. This will help to avoid the pitfalls of groupthink.

Avoid confirmation bias – When reviewing evidence, it is important to try to consider all of the evidence, not just the evidence that supports pre-existing beliefs. This will help make more objective decisions.

These are just some of the ways that inconsistencies in auditor judgement can be addressed. By taking these steps, auditors can ensure that their audits are conducted accurately and efficiently.

Strategic Review into First Aid units of competency in Western Australia

The Training Accreditation Council’s risk management approach to regulation is to consider the risks to the quality of vocational education and training outcomes on an ongoing basis. Underpinned by the Council’s Risk Framework, stakeholders are informed about the Council’s regulatory focus areas via its Regulatory Strategy.

The Council’s Focus on Quality: Regulatory Strategy 2021-2023 identifies First Aid units of competency as an area of focus. Issues that have come to the attention of the Council include: the quality of training and assessment, including online practices; amount of training; industry currency of trainers and assessors; and RTO facilities and equipment.

The First Aid Strategy will focus on the following units of competency:

HLTAID009 Provide cardiopulmonary resuscitation (previously HLTAID001)

HLTAID010 Provide basic emergency life support (previously HLTAID002)

HLTAID011 Provide First Aid (previously HLTAID003)

HLTAID012 Provide First Aid in an education and care setting (previously HLTAID004)

The First Aid Strategic Review includes:

1. Explicit scope

As per the TAC Regulatory Strategy 2021–2023, RTOs who have not previously been scoped in the superseded first aid units and submit an application to add the new units, will be audited.
In addition, RTOs who have added the replacement units to their explicit scope will be audited six months after the amendment to scope is approved, to check deployment.

2. Implicit Scope

As per the TAC Regulatory Strategy 2021–2023, monitoring audits of RTOs with CHC30121 Certificate III in Early Childhood Education and Care and CPP20218 Certificate II in Security Operations (or the superseded qualifications) on scope of registration, will include first aid units in the audit sample.

In addition, for RTOs with first aid units as implicit scope, not linked to the qualifications listed above, audits will take place over the next 12 months as qualifications that list the relevant first aid units are updated.

TAC RTOs selected to participate in the review will be contacted shortly.

For more information, please visit tac.wa.gov.au

The Indo-Pacific will benefit from a historic free trade deal with India.

According to Australia’s trade minister, the historic trade agreement with India will contribute to the promotion of stability in the Indo-Pacific region.

The agreement will result in the elimination of tariffs on more than 85 percent of Australian goods exported to India, which are currently worth more than $12 billion annually.

Meanwhile, duty-free treatment will be extended to 96 percent of Indian exports to Australia. “It is a significant victory for our exporters,” Trade Minister Dan Tehan said on Saturday morning’s ABC news broadcast. “We gain access to the world’s largest and fastest-growing economy, which is India.

“By linking our two economies together, it contributes to providing an important counterbalance to the geostrategic competition that we are witnessing in the Indo-Pacific.

According to the minister, “the more we can tie ourselves with India… the better for our long-term future and the better for stability in the Indo-Pacific.”

The value of bilateral trade between Australia and India is currently more than $24 billion. It had been more than a decade since the first round of negotiations between Australia and India on an economic cooperation and trade agreement, with the first round of talks between the two countries taking place in 2011.

According to the agreement, tariffs on products such as sheep meat and wool will be eliminated immediately, while tariffs on products such as avocados, onions, nuts, and fruits will be phased out over the next seven years as part of the agreement.

Tariffs on wine will be reduced as well, and tariffs on products such as coal and metallic ores will be eliminated upon entry into the resources sector as a result.
India will reap the benefits of labor-intensive industries such as leather, gems, and jewellery manufacturing.

“This is fantastic news for lobster fishers in Tasmania, wine producers in South Australia, macadamia farmers in Queensland, and critical minerals miners in Western Australia,” Prime Minister Scott Morrison said in a statement on Tuesday.

‘This agreement is based on our strong security partnership and our joint efforts in the Quad, which has created the opportunity for our economic relationship to advance to a new level,’.

The trade agreement is also expected to have a positive impact on the education and tourism sectors. In terms of professional qualifications, licencing and registration procedures, both countries will recognise the other’s procedures.

Under the Australia-India Economic Cooperation and Trade Agreement (AI ECTA):

  • Australia has confirmed post-study work rights in a side letter to a free trade agreement and will extend access for STEM graduates. Australia will maintain opportunities for former Indian students to live, study and work temporarily upon completion of a diploma or trade qualification (up to 18 months), bachelor degree (up to two years), masters degrees (up to three years) or doctoral degree (up to four years). An additional year will be available for Indians who graduate with bachelor degrees in STEM and ICT with First Class Honors (from two to three years).
  • Higher education and adult education are subsectors India has guaranteed the equivalent to the best treatment accorded to its future FTA partners, meaning Australian suppliers will always receive India’s best market access given in the future to any country.
  • India has agreed to implement a framework to facilitate the mutual recognition of qualifications, licensing and registration procedures between professional services bodies. This framework will facilitate the improvement of recognition of professional qualifications, and promote two-way mobility.
  • Australia will also provide new access for young Indians to participate in working holidays in Australia. Places in Australia’s Work and Holiday program will be set at 1,000 per year and Australia will have two years to implement the outcome. This is expected to contribute to both workforce requirements and to tourism in the post- COVID recovery.
  • India will provide a reciprocal work-based immigration route for Australians who successfully complete their studies and who wish to supplement their training with professional experience in India, to open up greater opportunities post-study.

Australian service suppliers from more than 30 industries will be assured of the best possible treatment by India in the event that the country enters into another trade agreement with another country.

Working holidays in Australia will also be made available to Indian residents, with 1000 places reserved for them, and the federal government will have two years to put the plan into effect after it is approved.

CAQA Labs – Virtual lab environment our experts are working on!

The benefits of a virtual lab for information technology and information system related subjects are many.

First, the virtual lab provides a simulated environment that is very close to the actual environment where the students will be working after they graduate. In other words, a virtual lab allows students to experience what it is like to work in a real-world environment before they actually enter the workforce.

Second, it allows students to access their lab from any device, anywhere in the world. This means that students can study on their own time and at their own pace.

Third, physical service and equipment are not required; security is our responsibility. This frees up valuable classroom space and eliminates the need for expensive hardware and software.

Fourth, it saves cost. The virtual lab is more affordable than the traditional lab, and it also requires less maintenance.

Last but not least, a virtual lab enhances the learning experience by allowing students to work on real-world projects. Students are able to apply the knowledge they have learned in the classroom to actual business projects. This helps them to better understand the concepts they are learning and prepares them for the challenges they will face in the workforce. In conclusion, a virtual lab provides a number of valuable benefits that make it an excellent choice for information technology and information system related subjects.


For more information, please email us at info@caqa.com.au.

Edu Learning – Your door to professional development opportunities

We would love to have you join our professional development retainer agreement services or individual professional development opportunities through Edu Learning. Our organisation works with the aim to help you grow your skills in a fun and interactive way. The benefits of joining our organisation are numerous, from getting tips from VET experts and industry leaders to building a network of peers, who can help you move forward in your career.

Intellectually stimulating and engaging content is what we excel at. We offer training programs that will provide your staff with the practical skills and strategies that they need to be successful in their careers in this competitive market – whether it’s in marketing, finance or RTO operations.

The benefits of being part of our professional development group include:

– Developing a better understanding of the role of a VET professional
– Getting in-depth training in different RTO sector skill sets that meet your and your organisation’s needs and requirements.


In partnership with Edu Learning and CAQA Skills, CAQA provides a variety of professional and personal development opportunities. We may also tailor the training to meet your specific requirements and skill level as well. For additional details, please contact us right away at info@caqa.com.au.


 

CAQA Systems Services

CAQA Systems provides technology services and support, and works in partnership with its customers.

We collaborate with innovative organisations and service providers, assisting them in maximising the efficiency and effectiveness of their technology investments.

We specialise in network administration, software systems and development, hardware and software support, software system and development, cybersecurity, information technology-related issues and matters.

We provide support to the education, medical, government, marketing, retail, hospitality, food, non-profit organisations, financial, and transportation industries.
Get in touch with us to discuss how we can assist you with your requirements.


For additional details, please contact us right away at info@caqa.com.au.

 

CAQA Recruitment

Are you looking for staff?

At CAQA Recruitment we help employers find talent for their organisation. We understand that hiring is a complex and sometimes costly process. However, it can be simplified and made easy on a budget by opting for our services. Our recruitment platform receives a huge number of interest from applicants who are seeking new opportunities in the VET sector. Best of all your first ad is FREE

For more information, please click here.

Looking for a new opportunity?

Whether you are a jobseeker, seeking additional hours, or not satisfied with your current job, you can find a new opportunity that suits your skills and experience through CAQA Recruitment. New vacancies are posted regularly. The process is simple! Register with us, upload your resume and begin your search.You decide how much or how little information you want to display. So what are you waiting for? Register today and let employers find you.

For more information, please click here.

Online Media Solutions (OMS) Services

Over the past two decades, Online Media Solutions (OMS) has provided assistance to clients worldwide. OMS merged into the CAQA and Career Calling brands in 2013.

Services offered by Online Media Solutions include: website design and development; website security; web hosting; domains marketplace; development of iOS and Android applications; software development; graphics design including logos, website graphics; social media graphics; marketing graphics; brand identity; stationery design; SEO; marketing services; website support; data entry; database management; and data entry and database management services

We have been working on hundreds of SCORM-compliant files and are making investments in virtual reality, gamification, artificial intelligence, and other cutting-edge technologies in order to meet new and developing training and assessment needs.

Call us on 1800 961 980 or email info@careercalling.com.au to find out more on how we can assist.

CAQA Recruitment – The current job vacancies

Resource writers

CAQA Resources is looking for qualified instructional writers and subject matter experts to develop training materials for the community services and health services industries. If you are interested, email your resume and cover letter to info@caqarecruitment.com.au

Marketing Manager

This role is responsible for setting and applying the strategic direction and for the day to day management of our organisation’s marketing, communications, digital innovation, and community activities. Reporting to the CEO, this position will also play a pivotal role as a member of the management team of CAQA. The position will suit a person who wants to work from home.

Duties

  • Oversee the development, implementation and ongoing evaluation of CAQA’s strategic marketing and communications strategies covering brand, products, services and sales promotions;
  • Assess and provide recommendations on potential digital projects, including but not limited to the evolution of CAQA’s websites, lead generation platforms, customer communication opportunities;
  • Manage social media profiles, create ongoing content and encourage engagement;
  • Oversight of all communication activities to achieve communications objectives, maintaining consistency in message and presentation;
  • Manage relationships with external agencies and suppliers in relation to marketing, communication and business development initiatives;
  • Management and control of the marketing budget;
  • Create and monitor insightful reporting across marketing activities, including campaigns and website.

Preferred Experience

  • Experience in marketing, and/or product management roles required
  • Interest in the Vocational Education and Training environment
  • Advanced skills in Adobe Creative Suite
  • Experience using a website CMS
  • Experience using marketing software
  • Experience with Pipedrive CRM, or similar

For more information, contact info@caqarecruitment.com.au

Customer Service/Administrator

CAQA Resources is growing and we are now looking for a Customer Service/Administrator person to join our team. To be successful in this role you will need exceptional attention to detail and great English language skills. You will need to know your way around Microsoft Office and you must be able to work both as part of a team and manage your own workload. Location is irrelevant as the position will suit a person who wants to work from home.

Our customers are High Schools, RTOs and TAFEs. They mainly approach us by email, but we also receive a number of calls and requests for additional information. You must be an Australian citizen or permanent resident.

We are looking for someone who will stay with us long term, has the ability to grow with the role, and who is interested in learning about compliance and the VET sector. Previous VET experience will be helpful but is not essential.

For more information, contact info@caqarecruitment.com.au

Australians are poorly prepared for the digital workplace

The digital age is upon us and with it comes new opportunities and challenges in the workplace. However, a recent study by Global Digital Skills Index 2022 Digital Skills Index has found that Australians are unprepared for the digital workplace, lagging behind other countries in terms of their use of technology.

According to the recently released Salesforce Global Digital Skills Index (GDSI), only 26% of Australian workers believe themselves to be extremely prepared for workplace digital skills – a far cry from the 40% of global workers and the 44% of US workers who claimed the same thing in the survey. In terms of digital readiness, the overall global average score was 33 out of 100. This score was based on factors such as preparedness, skill level, access, and active engagement in digital upskilling. Australia’s total score is 21 out of a possible score range from 15 to 63, placing it towards the bottom of the list. Other countries’ scores range from 15 to 63. Considering that Australia has the highest smartphone penetration of nearly any other country on the planet – and that more than one in every three Australians purchased a new phone just last year – this is a disappointing result.

So what can we do to catch up?

There are a few things we can do to get better prepared for the digital workplace.

Firstly, we need to make sure that all employees have access to the latest technology and are given training on how to use it.

Secondly, we seriously need to consider how courses such as information technology/information systems should be written and offered considering the rapid fast changes that occur in these streams.

Thirdly, Governments both at the state and national levels should focus on funding and training programs to ensure the Australians are ready for the digital workplace

In addition, we need to create a culture that embraces new technology and encourages its use.

Finally, we need to keep up with the latest trends and developments in the digital world so that we can stay ahead of the curve.

If we do these things, we can be sure to stay competitive in the digital age and be well prepared for the challenges and opportunities that come with it.

NCVER Submission – How to report AVETMISS data through NCVER tools

Our consultancy department has received a number of inquiries where registered training organisations asked us to provide an article on reporting AVETMISS data through NCVER tools. Here it is:

Step 1: Visit the RTO Hub section provided by NCVER

RTO Hub has all the reporting tools, support, information related to key details, and other important resources for registered training organisations.

RTO Hub

Step 2: Use the Data Entry Tool to enter data Data Entry Tool

You must enter all information in the system first before validating and uploading to NCVER.

You must follow all instructions provided in this guide https://www.ncver.edu.au/__data/assets/file/0018/9036/AVETMISS_Data_Entry_Tool_user_guide.pdf to enter information in the Data Entry Tool. You must download all information in NAT files to move to the next step.

Step 3: Validate all data entered

You will now be required to upload and validate all data through AVETMISS Validation Software. This is available through accessing the following website https://avs.ncver.edu.au/avs/

You must follow all instructions provided in this guide https://www.ncver.edu.au/__data/assets/file/0017/10565/AVS_User_Guide.pdf to validate the information.
If you still have any questions, please approach the NCVER team, we have always found them very responsive and helpful. For more information, please visit https://www.ncver.edu.au/contact-us/contact-us

The relationship between the training organisation and the regulatory body

The relationship between the training organisation and the regulatory body is important for both organisations. The regulatory body acts according to set standards that the training organisation must meet, and the training organisation provides the quality training and assessment that must meet the regulatory requirements and best practices of the industry.

This relationship should be focussed on identifying any areas in which the training organisation could improve, helping to ensure that learners receive a high-quality education.

The training organisation should be transparent in its operations, and should continuously improve its operations.

Should be based on the following main principles:

  1. Trust and faith
  2. Transparency
  3. Continuous improvement
  4. Continuous support
  5. Set code of conduct and standards for both, the regulatory body and the training organisation

These principles are important in ensuring that the regulatory body can effectively oversee the training organisation, and that the training organisation can provide quality services. By maintaining these standards, both organisations can work together to improve the quality of training and education.

A code of conduct and standards should be set for both the regulatory body and the training organisation. These principles will help to ensure that the relationship between the two organisations is constructive to provide the best possible training and education for students.

The relationship can be difficult at times, as the regulatory body can be restrictive and the training organisation may want to provide more innovative training. However, if both organisations work together, they can create a strong relationship that benefits both parties.