Morrison Government marks National Skills Week 2021 with highest funding for skills and training in Australian history

The Morrison Government has marked National Skills Week 2021 by reminding Australians of the incredible opportunities of a skilled career as hundreds of thousands make use of the skills and training pathways guaranteed through record levels of federal funding.

Given the massive demand for skilled workers it is also a great reminder that it is never too late to take up a new trade or to upskill through Australia’s world-class vocational education and training sector.

National Skills Week will see events and webinars held across the country aiming to help Australians unlock their potential and gain real skills for real careers.

For more information, please click here.

Resource Validation Services: Why outsourcing can be a great option

Following the National Vocational Education and Training Regulator Amendment (Governance and Other Matters) Bill 2020, ASQA has made a significant upgrade to the architecture of the vocational education and training (VET) sector and its approach.

The rapid change roadmap includes strengthening ASQA’s strategic stakeholder engagement and education to build provider capacity for self-assurance.

In line with this new approach, ASQA has shifted its regulatory approach into practical engagement with providers. Five best practice principles underpin this method – one of them being a focus on self-assurance, i.e., to support the quality of RTOs through their self-assurance.

Thanks to ASQA’s new blueprint, more than any time ever, ASQA is driving engagement and cooperative relationships with RTOs and promoting and building a shared understanding of self-assurance and excellence in training outcomes.

In a working paper issued in April 2021 under the title “Approach to Assessing Performance”, ASQA has made it clear that the performance assessment (the new language for auditing) will mainly focus on self-assurance. The paper also clarifies that ASQA’s increased focus will be on clause 2.2 of the Standards for RTOs. In other words, RTOs existence will depend on their validation and the self-assurance attested through their validation practice.

In light of ASDA’s new approach to self-assurance, validation has become the centre of gravity of compliance. Having such clear communication by ASQA, the ball is in the RTO’s court.

What is self-assurance and clause 2.2, and why is validation in the centre?

Self-assurance refers to the way the RTO’s operations are managed to ensure a focus on quality, continuous improvement and ongoing compliance. In contrast, Clause 2.2 systematically monitors training and assessment strategies and practices to ensure continued compliance.

Both are centred at one point – Validation. The best way to systematically evaluate and use the outcomes of the evaluations to continually improve the RTO’s training and assessment strategies and practices is through evaluation information collected under clauses 1.9, 1.10, and 7.5, validation outcomes, client, trainer and assessor feedback and complaints and appeals.

It is for obvious reasons that in 2020, ASQA identified the following clauses of concern in its regulatory strategy, which are directly related to lack of thorough validation:

1.8 implement effective assessment systems
1.1 have appropriate training and assessment strategies and practices, including the amount of training
1.3 have the resources to provide quality training and assessment, including sufficient trainers and assessors, learning resources, support services, equipment and facilities
3.1 AQF certification is issued only where the learner has been assessed as meeting training product requirements
1.2 appropriate amount of training is provided, taking account of the learner’s skills, knowledge, and experience and mode of delivery.

Time and history have repeatedly testified that RTOs do not focus on validation; hence, more than 60% of RTOs have their assessment tools deemed non-compliant..

There are very few, if any, who have not been handed a dreaded report by ASQA, a non-compliant report. The two common non-compliance that consistently turns up in audit reports are the Training and Assessment Strategy and the Assessment tools – the latter being the top non-compliance.

The main reason for the above is the lack of conducting appropriate validations and ensuring compliance with Clause 1.9, 1.10 and 1.11 of the Standards for Registered Training Organisations.

These clauses relate to the requirements for assessment validation, including the need to have an assessment validation plan, meet minimum validation benchmarks and conduct it in a way that ensures its validity and integrity

ASQA has identified systemic risks in the following qualifications: Equine, Security, Early Childhood Education and Care, Aged and Community Care, Construction (white card training) and Training and Education (TAE). ASQA advises that for Clause 1.10, training products in these areas may need to be validated more frequently.

Despite ASQA’s reminders that assessment validation is a vital tool for providers seeking to get the best results from training and assessment systems, many RTOs are not clear about validation’s role in ASQA’s performance assessment process.

The price tag that comes with the 1.8 non-compliance is dire because if the RTO is found to have non-compliance in 1.8, that will by default trigger non-compliance in 3.1 as non-compliance in 1.8 means issuing AQF certification where the learner has NOT been assessed as meeting training product requirements.

The result is a recall of all students who have participated in the unvalidated assessment tool and revoking their qualifications.

But why do RTOs fail the validation audit when they think they have validated their assessment tools?

There are several factors. The main reason is that not many RTOs realise that the compliance requirements that RTOs face when conducting validation are more complex than many understand or acknowledge.

Validation is more than:

  • Having a checklist that ticks and flicks,
  • Having a compliance officer that signs the signature boxes
  • Having a validation schedule that never materialises.
  • Finding consultants who are happy to endorse any validation without worrying about professional and ethical obligations and the RTOs risks.

So, the questions are:

  • How do you ensure that training and assessment strategies align with training package requirements?
  • How do you ensure that practices align with training and assessment strategies?
  • How have the outcomes of industry engagement been incorporated into your strategies and practice?
  • How do you know, from an organisation perspective, that you issue a qualification to a competent student?

Multiple questions, but the answer is one – organise quality-focused validation by an independent validator, who is not employed or subcontracted by the RTO and has no other involvement or interest in the operations of the RTO.

Validation requires systematic processes and ethical and pragmatic components to compliance. It requires more than an internal team to manage and maintain a positive reputation. It requires experts to decipher confusing or abstract standards and establish and integrate best validation practices. It requires engaging external validators to evaluate your training and assessments.

This is the very reason why RTOs should involve independent subject matter experts like CAQA in their validation plan and practices

Here at CAQA, our seriousness starts from our definition of Validation.

CAQA goes beyond the classical definition of validation as an assessment health check tool. We see validation as the destination of high-quality training and assessment. For us, validation is the cornerstone of high-quality training and assessment that equips students for employment or further study, and a means to success in their chosen career.

How does CAQA conduct Validation?

Our validation’s overarching vision and purpose is comprehensive and does not focus on the assessment tool only.

By engaging in the validation process, we will make sure that we:

  • Check that your assessment tools have produced valid, reliable, sufficient, current and
    authentic evidence,
  • Enable your RTO to make reasonable judgements about whether training package (or VET
    accredited course) requirements have been met
  • Review a statistically valid sample of the assessments and make recommendations for
    future improvements to the assessment tool, process and outcomes and acting upon such
    requests.
  • Ensure your assessment validation plays a vital role in ASQA’s performance assessment
    process(audit).
  • Make it an integral part of your self-assurance to achieve excellence in training outcomes,
  • Make it an integral part of the systematic monitoring procedure of your training and
    assessment strategies and practices to ensure ongoing compliance with Standard
  • Ensure it becomes routine practice to evaluate systematically and use the outcomes of the
    evaluations to continually improve training and assessment strategies and
    practices
  • Review how practice aligns with systems and how to monitor, review and improve
    techniques.
  • Align assessment practice with the requirements of the relevant Standard.
  • Ensure you own a system for ensuring ongoing compliance with the relevant Standard.
  • Ascertain a mechanism to monitor, review, and continuously improve
    (self-assurance) to ensure compliance with the relevant Standard requirements on an
    on an ongoing basis.
  • Strengthen the interaction between practice, systems and continuous improvement
  • Provide validation related professional development to management and staff to help

you manage your operations and ensure a focus on quality, continuous improvement and
ongoing compliance.


Call us on 1800 266 160 or email info@caqa.com.au to find out more. Let us bring CAQAs Validation professional team to you – don’t wait until your next audit is due.

Message from the General Manager (19 September 2021)

Message from the General Manager


Have you looked at ASQA’s new Corporate Plan?  The plan shows that the organisation is committed to best practices and proportionate regulation. ASQA will assist providers in better understanding what they do, why they do it, and how they do it. According to ASQA, we may anticipate fair processes, consistency, and transparency from them in accordance with the strategic deliverables from the published plan. For more information, Click here.

In this newsletter, you will also be able to read about the other services we can provide such as CAQA Recruitment and Professional Business Analysts (Proba).

As always, if you require assistance in any way, please contact us via email at info@caqa.com.au.

Anna Haranas
General Manager

VET Qualifications Reform Survey – The world of VET is changing again including the units of competency

The world of vocational education and training is changing once more, and this includes the structure of units of competency. The Department of Education, Skills, and Employment is participating in consultations on the new structure, methods, and procedures connected to the vocational education and training sector over a period of 1.5 years as part of the skills reform initiative.

Australian governments (at both the national and state levels) place a high value on the VET system, and as a result, they have agreed to move forth with improvements. The qualifications structure and framework, increasing the importance of industry and employers, as well as improving the overall quality standards and practices in the VET sector, are the focus of the major reforms. More information can be found at skillsreform.gov.au, which is a government website. You can get involved and provide your valuable feedback at skillsreform.gov.au/get-involved.

The consultation draft of the VET Workforce Quality Strategy (the draft Strategy) is now available for feedback via an online submission process.

Submissions will be open until 5.00 pm AEST Monday 27 September 2021.

The current state of the qualifications structure, as well as the planned future state of the qualifications structure, are provided below for reference purposes:

You can read more information related to the proposed changes at skillsreform.gov.au/images/documents

The department is also holding two webinars to discuss qualification design concepts and provide an opportunity to ask questions about the reform and the new approach to qualification design.

The webinar dates and registration details are at:

Online Media Solutions (OMS) Services

Over the past two decades, Online Media Solutions (OMS) has provided assistance to clients worldwide. OMS merged into the CAQA and Career Calling brands in 2013.

Services offered by Online Media Solutions include: website design and development; website security; web hosting; domains marketplace; development of iOS and Android applications; software development; graphics design including logos, website graphics; social media graphics; marketing graphics; brand identity; stationery design; SEO; marketing services; website support; data entry; database management; and data entry and database management services

We have been working on hundreds of SCORM-compliant files and are making investments in virtual reality, gamification, artificial intelligence, and other cutting-edge technologies in order to meet your needs.


Call us on 1800 961 980 or email info@careercalling.com.au to find out more on how we can assist.

Check if you have an authorised copy of the training and assessment resources

Training organisations should double-check that they have an authorised copy of the training and assessment resources from the publisher of the resource before using them for training purposes.

In a number of audits, the regulatory body has requested proof of purchase because a number of stakeholders are aware that there are some offenders in the sector who do not purchase the actual copies of the resources, resell when they do not have authority, or obtain materials in other illegal ways.

The benefits of confirming the authorised copy

There are a number of advantages to confirming the licence of your training and assessment materials, including the fact that licensed resources are usually linked to a quality assurance guarantee and are usually eligible for free updates, which you do not receive if you obtain the resources in an illegal manner, as well as the fact that making and distributing resources that you are not licenced for is likely to infringe copyright and may be a criminal offence. This can also affect your reputation and registration under the governance and copyright clauses (Clause 8.5, particularly of Standards for Registered Training Organisations 2015, provides: “The RTO complies with Commonwealth, State and Territory legislation and regulatory requirements relevant to its operations.”)

In addition, when applying for accreditation of a VET course, the national template requires that the applicant must:

Provide evidence that the applicant for accreditation either owns, or is licensed to exploit the copyright in any units of competency or modules. Include the name of the legal entity or individuals who own the copyright.

Copyright legislation in Australia

Training and assessment resources will generally be protected by copyright in Australia under the Copyright Act 1968 (Cth). Copying and distributing these resources without the appropriate licence will usually be an infringement of copyright.

You may be aware of the Statutory Education Licence that is administered by the Copyright Agency. You need to pay the Copyright Agency an annual fee to obtain this licence. However, the Statutory Education Licence does not permit copying or transmitting an electronic copy of 100% of a resource if it is commercially available, but only allows use of a reasonable portion (eg 10%). Copying or transmitting an amount of the resource that would unreasonably prejudice the legitimate interests of the copyright owner is outside this licence. If you want to use more than a reasonable portion of someone else’s training and assessment resources, you will need to obtain a licence from the copyright owner or you will infringe copyright.

The consequences of copyright infringement can be significant. A court can order you to stop infringing and you could be liable for compensatory damages or have to pay the amount of your profits from using the unauthorised resource as well as handing over infringing copies to the copyright owner. You may even have to pay “additional damages”. These are a form of punitive damages that can often be more than the compensation payable. Plus, if the matter goes to court, there can be adverse publicity as well having your business tied up in litigation for a significant period of time. All this just to try and avoid a fee. Copyright infringement is not worth it.

For more information see the ASQA web page on RTOs and copyright: asqa.gov.au


By Sukh Sandhu and Margaret Ryan

Margaret Ryan is a lawyer and trade marks attorney with over 30 years’ experience in intellectual property, including copyright, and consumer protection law, working with organisations to find solutions, maximise the value of their IP and protect their business. IP by Margaret® – www.ipbymargaret.com.au

Message from the General Manager (3 September 2021)

Message from the General Manager


There are many changes taking place around the world right now, and the VET sector is no exception to this. The changes include VET Qualifications Reforms, a new AQF Framework, new technologies and practices for online course delivery. Some of these changes are covered in this edition of our newsletter.

In this newsletter we are introducing Online Media Solutions (OMS) and CAQA Systems, which are two services we offer under the CAQA brand.

Do not hesitate to contact us at info@caqa.com.au with any questions, comments, or suggestions you may have about your experiences, views, or feedback, as well as anything else you would like us to share or discuss. Please also forward a copy of this newsletter to all of your professional contacts.

Anna Haranas
General Manager

Getting acquainted yourself with the VET

VET information at your fingertips

NCVER’s VET Knowledge Bank is a key source of reference information about Australia’s VET system.

Did you know the VET sector is the largest education sector in Australia?

Like most countries, Australia’s VET system is complex and ever-changing. Getting to know VET aims to explain the system via a chart of the key components, including:

The VET Knowledge Bank is an evolving resource. Follow @VOCEDplus to find out when new content is added.

Message from the General Manager (22 August 2021)

Message from the General Manager


If humans are capable of learning from their experiences, one thing that would stand out in this COVID era is that life will never be the same again, no matter how much we want things to return to the way they were. The education industry now requires better communication and collaboration tools, and better infrastructure models. Most importantly, we require technology that works effectively and efficiently, systems that are capable of assisting with learner and staff needs such as virtual reality, gamification, and artificial intelligence, as well as trust, faith, support from technologies.

At CAQA headquarters, we are continuously evolving and we are constantly looking for new methods to assist our clients and the industry in meeting current and future challenges. We are now working on hundreds of SCORM compliant files and we are investing in virtual reality, gamification, artificial intelligence, and other cutting-edge technologies to meet your needs. Our learning management system CAQA Discover will be launched soon to support clients with eLearning and mobile learning. Interested? Contact us to learn more about what we are doing, opportunities for collaboration, and what the benefits of using our services.

Anna Haranas
General Manager

The VET Sector News II-August 2021

National Skills Week 2021: RETHINK your ideas

National Skills Week, which is now in its eleventh year, will once again aim to bring to life the positive messages by exposing the talents, skills, career routes, and worth of apprentices and trainees across Australia to the general public and business community.

For more information, Click here.

Automation, COVID-19, and labour markets

Rapid technological progress poses challenges for labour markets. Automation can both displace and create jobs. Currently, an unprecedented digitalization of our economy is underway. Artificial intelligence [AI] has become a reality and machines are able to learn how to outperform humans in some cognitive tasks. This ongoing technological transformation of work can interact with the [Coronavirus Disease 2019] COVID-19 pandemic shock resulting in fewer jobs for the less educated and low-skilled workers as well as a further decline in the labour share of national income.

For more information, Click here.

COVID-19 has widened Australia’s educational digital divide. But one program is closing the gap

Right across the country, it’s a similar struggle. An estimated one in three Indigenous children does not have the internet at home.

For more information, Click here.

Australia’s education exports plunge by a third

Australia’s education exports have plunged by a third due to the international border closure, with ­revenue dropping to $26.7bn in the year to June, down from $40.3bn recorded in calendar 2019. Australian Bureau of Statistics figures show its largest service ­export sector is mainly made up of international student spending on tuition fees, rent, travel costs and other living expenses.

For more information, Click here.

Rudd joins $622m education start-up board after big raising

Education technology platform Crimson Education has secured $23.8 million in a funding round led by HEAL Partners, valuing the New Zealand-based start-up at more than half a billion dollars, and adding former Australian prime minister Kevin Rudd to its advisory board.

For more information, Click here.

Cost Recovery Implementation Statement (CRIS) for the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)

The Department of Education, Skills and Employment have issued a draft of proposed charges for CRICOS registered institutions, after a two-year suspension of the ARC (Annual Registration Charge). Feedback on the Exposure Draft of the CRIS is requested by 5 pm AEST MONDAY 23 AUGUST 2021. Please use the response template to provide feedback.

For more information, Click here.

UQ leads climate action as first Australian university to provide Carbon Literacy training

Helping individuals and organisations tackle the climate crisis is the focus of an Australian-first training program adopted by The University of Queensland.

After a successful pilot, UQ Business School became an accredited partner with the Carbon Literacy Project as the first university in Australia to launch a Carbon Literacy Program.

For more information, Click here.

Consider changes to Australia’s skilled migration program, Canberra urged

The Australian government should consider changes to post-study work arrangements for students on courses leading to jobs in occupations with a “persistent skills shortage” or those who graduated in the top 10% of their courses or achieved first class honours, a report has recommended.

For more information, Click here.

International students, temporary migrants may gain from changes proposed to the migration program as 500,000 migrants leave Australia

Over half-a-million migrants have left Australia since the start of the pandemic, creating a huge skill deficit in the country. Experts say international students and temporary migrants seeking permanent residency could emerge as the biggest beneficiaries if the government accepts the recommendations made by a Joint Standing Committee on Migration.

For more information, Click here.

Only Victoria has the deep skills to lead on Messenger RNA technology (mRNA) development

Messenger RNA technology (mRNA) has demonstrated the ability to change the timeline for developing and delivering a new vaccine from years to months.

It represents one of the greatest scientific accomplishments of our generation. Where we place and operate an mRNA vaccine facility is a critical decision for the future of the nation and for the security and welfare of the population.

For more information, Click here.

Privacy concerns as students are given access to all University of Sydney IDs

Concerns over the University of Sydney’s data management have been raised after a database of UniKeys was found to be openly accessible to students.

Until last Friday, the University’s Services Portal provided access to a searchable list of UniKeys indexed to their owners. This includes those of undergraduates, postgraduates, recent graduates, professional and teaching staff, and management.

While not sensitive information in itself, a UniKey is a unique identifier which could expose individuals to identity theft and unauthorised access to personal data.

“It’s pretty easy to manipulate,” one student said. “If someone gets access to someone’s University account, they can do things like email spoofing or access bank account details, HECS debt, and other personal information.”

For more information, Click here.

Make the move to USI web services version 4

USI web services version 3 will be decommissioned in October 2021. Web Services version 4 went live on 30 September 2020. All providers who use the USI Registry System through their student management systems will need to move to the latest version.

New providers who onboarded after the latest version was introduced will be using version 4 and do not need to make any changes.

To find out if your student management system is using the most up to date version of web services, talk to your software developer (digital service provider). For any queries, contact us at IT@usi.gov.au

RPL Kits-Let’s discuss compliance with clauses 1.8 and 1.12

The legislative requirements

The legislation is very clear regarding compliance in RPL kits and why you need to have RPL Kits for every unit of competency you are training and assessing.

The legislative instrument includes the following clauses:

Assessment

1.8. The RTO implements an assessment system that ensures that assessment (including recognition of prior learning):

a) complies with the assessment requirements of the relevant training package or VET accredited course; and
b) is conducted in accordance with the Principles of Assessment and the Rules of Evidence.

1.12. The RTO offers recognition of prior learning to individual learners.

Can you refuse a student RPL

Legislation involves the preparation and enactment of laws by a legislative body through the lawmaking process that it uses to accomplish its purposes. Something written in legislation eliminates all questions and assures that everyone adheres to the requirements, regardless of whether they want to or do not want to do so. As a result, training organisations do not have the privilege of refusing recognition of prior learning to people interested to achieve a unit of competency, skill set or qualification through recognition of prior learning. They have no choice but to offer it.

What should be included in the RPL kit

The regulatory body has not approved any structure or approved a template for RPL kits, the structure of RPL kits is up for debate at this time. However, the practise has been in place as long as RPL kits have allowed the following:

  • Self-assessment should be carried out by the student in order to evaluate their knowledge and abilities.
  • In addition to previous studies – both formal (e.g., TAFE, school) and informal (– for example, community education, workplace training courses), work experience – both paid and unpaid – and life experience, evidence should be gathered from the student.
  • Direct evidence can be gathered by observation, demonstration, simulation, and role-playing, among other methods. Indirect evidence can be gathered through the use of work samples, workplace documentation, third-party reports, projects, and a Portfolio of Evidence, among other methods.
  • Third-party proof can include letters of recommendation from supervisors, team leaders, and managers, as well as evidence of the student performing duties and responsibilities.
  • The assessor guide should be designed to ensure that different assessors should reach the same judgement about a student’s competency, regardless of who is assessing the student.
  • Comprehensive mapping assessment documentation that ensures that all of the training package requirements are addressed.

How can you prepare or evaluate the quality of your RPL Kit

When preparing and developing RPL kits, be certain that they meet the specifications given in clauses 1.8 (and sections 8a and 8b).

Principles of Assessment


Fairness in Assessment:

During the assessment process, the needs of each individual student are taken into consideration.

When necessary, reasonable adjustments are made by the RTO to accommodate the specific needs of each individual student.

Learning and assessment are explained to students by the RTO, who also gives them the opportunity to contest the results of their assessments and have them evaluated if necessary.

Flexibility in Assessment:

Assessment is tailored to the needs of each individual student by:

taking into consideration the student’s needs and requirements;

It is important to evaluate the competencies held by the student, regardless of how or where they were gained.

Making use of a variety of assessment methods and selecting those that are appropriate for the situation, the unit of competency and associated assessment needs, and the individual.

Validity in Assessment:

Each and every assessment decision made by the RTO is justified in light of the evidence of the particular student’s performance.

Validity necessitates the following:

Evaluation in relation to the unit/s of competency and the accompanying assessment requirements encompasses the entire range of skills and information that are required for competent performance;

Evaluation of knowledge and abilities is done in conjunction with their practical application.

It is expected that evaluation will be based on evidence that demonstrates that a student can exhibit these abilities and knowledge in other similar contexts; and

The evaluation of learner competence is based on evidence of learner performance that is related to the unit(s) of competency, associated assessment and evaluation standards.

Reliability in Assessment:

It does not matter who assesses the assessment because the evidence supplied for evaluation should be consistently understood and the assessment outcomes are comparable.

Rules of Evidence


Validity in Assessment:

Assurance is provided to the assessor that the student possesses the skills, knowledge, and qualities indicated in the module or unit of competency and associated assessment requirements for the module or unit of competency.

Sufficiency in Assessment:

The assessor is confident that the quality, amount, and relevance of the assessment evidence will allow a determination of a student’s competency to be made by the assessor.

Authenticity in Assessment:

The assessor is certain that the evidence submitted for assessment is the student’s own original work by ensuring that the student has completed the task.

Currency in Assessment:

When the assessor receives assurance that the assessment evidence confirms current competency, the assessment is considered complete. This necessitates the use of evaluation evidence that is either current or very recent in time.

Contact us at info@caqa.com.au for more information and the availability of RPL kits and resources.

Online learning is much more than access to training and assessment materials online

In spite of the fact that different nations are at different stages of COVID-19 infection rates, there are currently more than billions of learners in 186 countries who are affected by face-to-face classroom closures as a result of the epidemic. This is one of the reasons why we decided to create a few articles to provide assistance to the industry, training organisations, and students.

In order to be successful in teaching online, training organisations must create and deliver courses that are engaging, interactive, effectively supported, and sensitive to the needs of today’s students.

Students will continue to look to you for direction and guidance even if they are learning from home.

Effective online learning

Effective online learning does not only follow the traditional model of uploading materials to a learning management system such as Moodle, but also incorporates a number of interactive ways to engage students, enable and equip them to perform the activities in a simulated environment, provide them with real-life situations and scenarios, and ensure regular interactions with the instructor and other students. In the event that a trainer is not accessible, the student should interact with the learning management system instead.

Suggestions for improving the effectiveness of e-learning..

Here are some good recommendations for making e-learning even more effective:

Provide instructions that are quite specific and clear.

You must present your students with clear directions at all times. It is critical to use clear legends and icons when creating a course for an online learning module. You must also maintain consistency. It should be absolutely clear to students what they need to read, research, observe, participate/do and write about in order to effectively complete a course. No guessing game is appropriate for online learning, especially when students are interacting directly with a machine, not a human being.

Design layout for the online course

What kind of design layout do you employ? When it comes to getting learners to participate in your courses, course design is really important. It should be straightforward, efficient, and engaging. Make it easy for students to move from one course to another or from one link to another without complications.

If you do not have in-house expertise in designing online learning courses, make it crystal clear in what qualities and characteristics you are looking for if you are recruiting. When it comes to an interview, what are the most important things that developers must demonstrate in terms of knowledge and skills, explain everything in as clear and succinct a manner as you can.

Make the courses engaging and interesting

Students’ inability to concentrate on uninteresting and unengaging content is a primary cause for their failure to succeed in online courses. As a result of the current healthcare crisis, this problem has been further compounded further. The inability to retain concentration manifests itself in a variety of ways for different people. Many students find it difficult to concentrate, prioritise, organise their time, and remain on track when they do not have the structure of a typical training day to follow, which is why many students choose to study in face-to-face classrooms rather than online. Fortunately, there are a number of solutions. In the first place, it is vital that students are provided with an organisational framework that will enable them to be effective. Second, the content that is made available to them should be entertaining, interactive, and designed with a high level of professionalism.

Facilitate a process by which students engage with one another

The students must communicate in a manner that is similar to the manner in which they are accustomed to receiving face-to-face education. Making smaller groups of students out of a large group of students can help to enhance interaction, communication, and the development of interpersonal relationships. Initiate conversations with students about participating in icebreaker activities while they are in smaller breakout groups. The breakout sessions, which can be held during the online meetings, after class sessions, or during class sessions, provide an additional opportunity for students to express themselves and share their skills and experience with one another.

Individual learning plans should be developed.

Because every student’s situation is unique, your expectations must be tailored to each individual student’s existing capabilities. Personalise students’ education by developing customised learning plans that allow you to tailor your instruction and expectations to their specific needs and skills. This is especially true for students who have learning difficulties, who may find it challenging to learn in a distance-learning environment.

Make it social

Sharing and commenting on information are examples of social features that most of us are accustomed to doing in our everyday communication. When used in conjunction with gamification, this increases the interactivity of any course. It’s also a lot of fun for the students to participate.

Invite students to contribute to the learning.

Another method of empowering learners is to have them share their expertise by creating materials or holding online group study sessions. Students who engage in task-based learning can produce a genuine, relevant output that can be shared with other students who are at an earlier stage in their learning journey to motivate them and assist them with their studies. Task-based learning is becoming increasingly popular.

Encourage the use of peer evaluation.

A tried-and-true classroom strategy that also works wonders online. Providing learners with the opportunity to assess each other’s work helps them to better comprehend what they are doing and promotes a culture of sharing, which can be beneficial in disseminating best practice.

E-learning content is very different from face to face content

It is possible that your course content will appear uninteresting and unengaging to your students if you do not present them with choices to participate through videos, audios, images, video conferencing tools, emoticons, or other means of online communication.

The ability to concentrate when working online gradually deteriorates, especially when the distractions of social media are readily available. Student requirements for online content are generally higher than those for face-to-face education, and this must be acknowledged.

Interesting and engaging conversations

Take care to ensure that any conversations that students have are actually valuable to their learning. This can be done verbally, in a breakout session, or online using chat or a discussion forum.

Seek stakeholders feedback for continuous improvement

Solicit input from all stakeholders in order to ensure that the quality of the online training materials is continually improved. It is possible to sustain the interest of students, who are one of the most important stakeholders, by soliciting and acting on their feedback, which also helps them feel more connected to the online course and your training organisation in general. When it comes to receiving constructive feedback to students, using efficient online feedback tools such as Google forms, plickers, kahoot, socrative, GoSoapBox, Quizalize, Formative, Poll everywhere, Micropoll, Zoho survey, Survey Monkey, Typeform, SurveyNuts, SurveyPlanet, PollMaker etc. can be extremely beneficial. A variety of other tools can be used to provide constructive feedback to students in addition to the ones listed above such as Audacity (for audio feedback), Jing (the video feedback platform), Kalzena etc. Maintaining genuine connections with students and other stakeholders means keeping feedback as constructive as possible while also remaining approachable.

Constructive and ongoing review of student’s participation

Responses are required for tasks that necessitate participation in a debate or forum. The motivation for giving up can come from teachers or other classmates. Students will frequently give up if they perceive that no one is reading or watching what they are writing, reading, speaking or doing.

Time management tools

Checklists assist students in organising their thoughts as well as the time they have available to complete their learning modules, formative or summative assessments.

Stay away from gimmicky tools that aren’t worth your time. Keep your attention on the teaching and learning process rather than on the bells and whistles, and you’ll be just fine. There are a wealth of great materials readily available, and there is no need to recreate the wheel if you can find something available online that you can use for training your students.

Give students research activities

Provide research tasks that have been pre-planned and critically evaluated in advance. The internet may be a complicated and intimidating world if you don’t know where to look. Project-based learning offers a wide range of alternatives for customisation, and there are many of them.

Self-assessment and reflection activities

Self-assessment and reflection should be made available to students at all levels of education.

Be available to support your students

It is acceptable to say that online learning can be difficult at times. Create a situation where you are available to assist others when they require it. The phrase “remote” does not necessarily imply the idea of being “on your own.”

Offer students choices for learning and submitting the work

It is important that students be given the opportunity to exhibit their work in a variety of mediums.

What is the learners’ perception of the learning environment?

The perceived relevance of the course to a student is almost certainly the single most essential aspect in motivating them to engage in and complete the course, and this perception is required for optimal learning. The importance of describing the usability, value, and relevance of the course from the beginning of each course session cannot be overstated. Make it clear to your students how your course serves as a prerequisite for more advanced courses, how it will aid them in the acquisition of specific abilities, or how it addresses topics that the students find particularly interesting.

Focus on equity and accessibility

The expansion of online learning has exacerbated the problems of equity and accessibility that have long plagued the VET and higher education. Despite the fact that people may have access to technology, not everyone has reliable high-speed Internet connections or a distraction-free study place. Be aware of the obstacles that students may encounter, keeping in mind that students’ degrees of comfort with online learning can vary greatly, and that some students may be located in different time zones than others. The suspicion that their classmates are cheating is widespread among students, and with good reason. As a result of the current political climate, our students are experiencing a wide range of issues. Some students require academic aid, while others require technology assistance to complete their assignments. Many, possibly the majority, of students require non-academic support services. Many people’s mental health requirements are not being provided in a satisfactory manner. Another group of people requires support in keeping a good balance between their various responsibilities and priorities. It is possible to reach out to students in a proactive manner or to send notifications if there is evidence that they are falling behind in their studies. You have the ability to send out alerts to your students, to provide them with support, and to accomplish excellent outcomes. All you have to do is investigate and discover the legally permissible methods of accomplishing your goals.

Show empathy with your students

The importance of empathy has never been greater than it is right now. Encourage your students to try their best in all they do. Using scaffolding, such as rubrics, check lists, sample responses to test questions, background material, glossaries, and so on, students can better structure their learning and achieve greater success. Consider giving yourself some wiggle room when it comes to deadlines and the ability to redo assignments.

Prepare for the future

There is little indication that things will return to normal in the near future and we must assume that a large component of VET and higher education will continue to be given online for the foreseeable future. However, we have a professional and moral obligation to ensure that students learn just as much as they would have in the time prior to the pandemic. Take the initiative and meet the challenge head-on.

Tools, techniques and technologies for e-learning

Let’s discuss some of the tools, techniques and technologies that you can use for e-learning:

  1. Frequent announcements: It may seem obvious, but giving students with a regular announcement about what is occuring in the topic (and the world) – aim to do so regularly – helps them feel more connected and a sense of belonging.
  2. Prepare a brief weekly video announcement, such as the following: Explain the week’s goals and objectives, how this ties to past learning and subject outcomes, and any advise you have for students on assessment progress (for example, “By this time, you should have finished your peer feedback”).
  3. Establish online discussions in your learning management system (LMS) and ensure that you participate in them. This is similar to what you would do in a traditional classroom setting. Encouragement, adjusting assumptions, and remembering to mention and emphasise accomplishment are all important!
  4. Establish “Virtual Office Hours,” during which students are aware that you are available to reply to questions via email or discussion board.
  5. Set explicit expectations for how you want students to behave and engage with one another early on in your subject’s development. Also crucial is to demonstrate these behaviours and interactions yourself, such as being concise, being respectful, and fostering friendly discourse.
  6. You can use discussion boards to address subject-specific issues and also for more informal discussions such as introductory or general discussions.
  7. Bring about conversation by using direct questions, conflicts, cases, situations, and concerns or problems that are relevant to the subject matter.
  8. Make sure to participate in the discussion on a frequent basis and to acknowledge students when they make good remarks, give links to resources, or assist other students in the topic.
  9. Useful aspects that are found in other elements of your subject, such as in your digital lectures, announcements, or online tutorials, should be mentioned explicitly in your digital lectures.
  10. Allocate a minor percentage of the overall grade for participation in discussion forums.

In our upcoming newsletters, we will continue to explore the tools, techniques, and technologies that can be used to deliver quality training online.


CAQA Digital

Through our partner initiatives Online Media Solutions (OMS) and CAQA Digital, we can assist you with your e-learning requirements. Contact us at info@caqa.com.au for more information.

Some ESOS courses are no longer required to be registered with CRICOS

It is now allowed for registered training providers to offer certain supplementary courses to international students without having those courses listed on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS).

The Education Services for Overseas Students (Exempt Courses) Instrument 2021, which exempts some supplementary courses from the ESOS Act, took effect on June 29, 2021. The legislative instrument can be found at legislation.gov.au

The instrument allows non-CRICOS registered providers to deliver ESOS-exempt courses to international students, provided that the provider meets all of the domestic RTO standards and requirements for registration and delivery of the courses.

According to a press release from the Department of Education, Skills and Employment (DESE), the instrument will make it easier for international students to enrol in a variety of supplementary courses, such as hobby and recreational courses, as well as other short courses that may be required for employment while studying in Australia or working here now. These are low-cost and short in duration, and they allow international students to obtain pre-requisite industry qualifications to enrich their Australian experience while also improving their skills, increasing the likelihood of them finding work in a wider range of fields and reducing the likelihood of them being exploited at their place of employment (also known as workplace exploitation). Supplementary courses can be taken by students in addition to their major, CRICOS-registered course at the training organisation. Students will not be eligible to apply for a student visa solely on the basis of their enrolment in a course or courses that are exempted from the requirement. First aid, infection control, construction white cards, and responsible service of alcoholic beverages are among the courses that are excluded from the requirement.

Prior to the implementation of these changes to the definition, of course, the additional administrative and financial investment required to maintain CRICOS registration meant that only a small number of providers offered these courses to international students, limiting students’ access to training for employment in industries such as hospitality, health care, and construction, among others.

These reforms will allow education providers to more easily enter the market and offer a broader range of supplementary courses to international students, as well as assist Australian businesses in filling short-term skill shortages in order to deliver critically important goods and services to the international community.

MySkills.gov.au allows students to search for training providers who provide a specific course by entering a specific training course code, title, occupations or a specific delivery location.

List of exempted units of competency and qualifications


Units of competency

The following units of competency and any unit identified in the National Register referred to in section 216 of the National Vocational and Training Regulator Act 2011 as a later version of, or a superseding unit of the following units, are specified:

AHCCHM304 Transport and store chemicals
AHCCHM307 Prepare and apply chemicals to control pest, weeds and diseases
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
HLTAID012 Provide First Aid in an education and care setting
HLTAID013 Provide First Aid in remote or isolated site
HLTAID014 Provide Advanced First Aid
HLTAID015 Provide advanced resuscitation and oxygen therapy
HLTAID016 Manage first aid services and resources
HLTINFCOV001 Comply with infection prevention and control policies and procedures
HLTINF001 Comply with infection prevention and control policies and procedures
BSBWHS332X Apply infection prevention and control procedures to own work activities
SITHFAB002 Provide responsible service of alcohol
HLTWHS005 Conduct manual tasks safely
SITHGAM001 Provide responsible gambling services
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
CPCCWHS1001 Prepare to work safely in the construction industry
SITHFAB005 Prepare and serve espresso coffee
TLILIC0003 Licence to operate a forklift truck


VET courses

The following VET courses and any courses identified in the National Register referred to in section 216 of the National Vocational and Training Regulator Act 2011 as a later version of, or a superseding course of the following courses, are specified:

22556VIC Course in the Management of Asthma Risks and Emergencies in the Workplace
22578VIC Course in First Aid Management of Anaphylaxis

Need clarification or advice? Email info@caqa.com.au or call us on 1300 266 160

Message from the General Manager (8 August 2021)

Message from the General Manager


With this edition of our monthly newsletter THE VET Sector, we will discuss the most recent changes to the Financial Viability and Risk Assessment (FVRA) and its impact on training organisations, the best strategies for remaining financially viable, and other important news and updates related to vocational education and training, among other topics.

We’re very interested in hearing how you’ve been getting along during this lockdown period. What strategies did you put in place to ensure your financial viability? What are your thoughts on the most recent developments in the Vocational Education and Training Sector? In order to discuss anything relevant to the VET Sector with us or to request that we include a particular issue in one of our future newsletters, please send us your comments and feedback through email to info@caqa.com.au.

Anna Haranas
General Manager, CAQA

Part 3- How compliance and quality assurance are two separate but intertwined concepts

In this third and final part of our “compliance and quality assurance,” articles, we are continuing to discuss compliance and quality assurance requirements, standards, expectations and the differences between them.

How does quality assurance differ from compliance?

It can be overwhelming trying to keep track of all your organisation’s compliance obligations. That’s why many businesses put programs in place to ensure they can meet their obligations and identify any potential breaches of law, regulations or standards. These programs are often called quality assurance or quality control.

Quality assurance may include documenting your RTO processes and practices, having a specific organisational structure, or putting in place policy framework that guides how your registered training organisation operates. These give your RTO a systematic approach to meeting its professional and legal obligations.

While every business is different, there are some general standards that businesses can be certified in, as developed by the International Organisation for Standardisation (ISO). Although not always essential, following these ISO processes can bring trust and confidence to your staff and clients.

Therefore, when differentiating between quality assurance and compliance, you can consider meeting VQF requirements to meet compliance needs and ISO to meet the quality needs of your organisation.

Putting in place quality assurance measures can benefit your business by:

  • Ensuring you identify potential compliance issues and resolve them quickly
  • Reducing your risk of missing any compliance obligations
  • Improving how your RTO is run and giving your employees more certainty over how to do their job
  • Reducing your risk if your RTO is subject to any legal issues or claims
  • Increasing the efficiency of your RTO because you will be spending less time working out how to do things or fixing mistakes.

Quality assurance is part of running a well-managed registered training organisation.

Do I need to do both compliance and quality assurance?

Compliance is not something you can choose to do; it’s legally required by bodies like ASIC. While quality assurance is not demanded by law, it is good business practice to put programs in place to help you meet your compliance obligations and run your business. Sometimes, Industry stakeholders may even ask your RTO to have quality assurance programs in place.

Part 2- How compliance and quality assurance are two separate but intertwined concepts

When we look at the current Standards for Registered Training Organisations 2015, the clauses relevant to Registered Training Organisations’ regulatory compliance, the reporting and governance practice, they all clearly underpin good management practices and effective compliance control procedures—and, as a result, the effective functioning and sustainability of RTOs.

These Standards support RTOs to provide high-quality student experiences and learning outcomes.

Under the Standards, RTOs are responsible for:

  • Ensuring authorised Executive Officers and High Managerial Agents meet the Fit and Proper Person requirements and are vested with sufficient authority to ensure the RTO complies with the RTO Standards at all times (clause 7.1)
  • Satisfying financial viability risk assessment: Your RTO is required to present an acceptable level of financial viability risk at all times (this includes any parent entities). ASQA assesses each RTO’s financial viability risk to evaluate the likelihood of business continuity and the RTO’s capacity to achieve quality outcomes, as outlined in the Financial Viability Risk Assessment Requirements 2011. ASQA considers this against the potential for adverse consequences if your entity collapses or becomes unviable and makes a judgement about whether the level of risk is acceptable, unacceptable, or requires additional controls. To enable a preliminary financial viability risk assessment, the initial registration application requires the applicant to provide:
    • a range of financial sustainability information
    • independent certification.

ASQA may also require your RTO to undergo a financial viability risk assessment at any other time. (clause 7.2)

  • Compliance and reporting: The RTO must make sure it complies with the SRTO’s 2015, other Commonwealth, State and Territory legislation and regulatory requirements relevant to its operations, at all times, including where services are being delivered on its behalf. The RTO is required to provide an annual declaration on compliance to confirm whether it:
    1. currently meets the requirements of the Standards across all its scope of registration and has met the requirements of the Standards for all AQF [Australian Qualifications Framework] certification documentation it has issued in the previous 12 months.
    2. has training and assessment strategies and practices in place that ensure that all current and prospective learners will be trained and assessed in accordance with the requirements of the Standards.

RTOs are also required to make sure its staff and clients are informed of any changes to legislative and regulatory requirements that affect the services delivered. (clauses 2.1 and 8.4 to 8.6)

  • Recording, monitoring and reporting third-party arrangements: All third-party arrangements must have a written agreement, the RTO must have sufficient strategies and resources to systematically monitor any services delivered on its behalf, and notifies the Regulator:
  1. of any written agreement entered into under clause 2.3 for the delivery of services on its behalf within 30 calendar days of that agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first, and
  2. within 30 calendar days of the agreement coming to an end.  (clauses 2.3, 2.4 and 8.3)
  • Holding public liability insurance: RTOs are responsible for ensuring they hold public liability insurance throughout their registration period. Your RTO must hold public liability insurance to cover all training and/or assessment activities it provides as an RTO. (clause 7.4)
  • Meeting Data Provision Requirements:

RTOs are responsible for providing accurate information about their performance and governance in accordance with clause 7.5.
The Data Provision Requirements outline information that your RTO is required to submit. Apart from information required with applications, this falls generally into two categories:
Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS) data

Quality Indicator Data.

Data such as national training activity is very important—this informs decision-making about policies and funding for the national VET system and allows measurement of the system’s performance.

The quality indicator data provides information for RTOs about their students’ experiences of their services and can be used to continuously improve the quality of the training for students and employers. (clause 7.5)

Providing requested information to ASQA:

RTOs are responsible for:

  • Cooperating with ASQA
  • Ensuring any third party delivering services on the RTO’s behalf is required to cooperate with ASQA.

Your RTO and any third parties delivering services on your behalf must cooperate with ASQA in responding to requests for information, undergoing audits and managing records. The information you and third parties provide to ASQA must be accurate, truthful and authentic. Any documentation provided at audit must be an accurate representation of your RTO’s practices.

You must notify ASQA within 90 days of the following:

  • Changes to executive officers or high managerial agents
  • Changes to financial administration status (e.g. liquidators being appointed)
  • Changes to legal name or type of legal entity
  • Changes to ownership, directorship or control (including changes to parent entities)
  • Significant mergers or associations with other RTOs
  • Registration (or application) with other education regulators (e.g. higher education provider with the Tertiary Education Quality Standards Agency)
  • Anything that may affect the fit and proper person status of an influential representative of the RTO
  • Changes to any fundamental funding/revenue source (e.g. access to or loss of government funding contract allocation)
  • Changes to the RTO’s business strategy (e.g. more to online delivery, assessment-only delivery, offshore delivery)
  • Delivery to apprentices or trainees employed under a training contract
  • Any other significant event.

(clauses 8.1 and 8.2).

In the next post we will look into the “quality assurance” requirements and obligations for your RTO.

To be continued…

Part 1- How compliance and quality assurance are two separate but intertwined concepts

When you plan to run a registered training organisation (RTO), you may find it difficult to know:

  • the complete regulatory framework and environment
  • your legal obligations and
  • everything else required to run a successful, compliant Registered Training Organisation.

Take compliance and quality assurance, for example, you may have heard about them, but do you know what they mean?

What is compliance?

Numerous legislation, regulations and guidelines in Australia regulate the way we run an RTO such as:

  • Australian Consumer Law (ACL),
  • the Racial Discrimination Act 1975,
  • the Sex Discrimination Act 1984,
  • the Disability Discrimination Act 1992,
  • the Age Discrimination Act 2004,
  • the Child Protection Act 1999,
  • the Work Health and Safety Act 2011,
  • the Australian Human Rights Commission Act 1986,
  • the Privacy Act 1988 and
  • the National Vocational Education and Training Regulator Act 2011.

This is not an exhaustive list. These legislation, regulations and guidelines specify the framework and the obligations to operate an RTO.

A number of these obligations are applicable on all business entities that operates within Australia and are overseen by the Australian Securities and Investments Commission (ASIC).

The law does not allow you to be an officeholder or manage a company (without court consent) if:

  • you are currently bankrupt
  • you are still subject to a personal insolvency agreement or composition under the Bankruptcy Act 1966, or
  • have been convicted of offences like fraud or breaching your duties as an officeholder.

If you are member of ACPET or other industry bodies, they may also have codes of conduct and specific guidelines that you must follow to continue to be a member. These requirements and obligations come under “compliance”. Failing to meet all state and federal guidelines for compliance can result in serious consequences for your registered training organisation (RTO). Along with altering your company’s legal status, which may leave you vulnerable to lawsuits, government agencies may conduct audits, enact fines or even dissolve your business entirely.

What is quality assurance?

Standard 2 of the SRTOs 2015 (Standards for Registered Training Organisations, 2015) states that the operations of the RTO must be quality assured. Quality assurance refers to “meeting and delivering intended performance according to certain benchmarking standards”.

Let’s look at Standard 2:  Clause 2.1 – 2.4

2.1 The RTO ensures it complies with these Standards at all times, including where services are being delivered on its behalf. This applies to all operations of and RTO within its scope of registration.
2.2 The RTO:

    • Systematically monitors the RTO’s training and assessment strategies and practices to ensure ongoing compliance with Standard 1; and
    • Systematically evaluates and uses outcomes of the evaluation to continually improve the RTO’s training and assessment strategies and practices. Evaluation information includes but is not limited to quality/performance indicator data collected under Clause 7.5, validation outcomes, client, trainer and assessor feedback and complaints and appeals.

2.3 The RTO ensures that where services are provided on its behalf by a third party the provision of those services is the subject of a written agreement.
2.4 The RTO has sufficient strategies and resources to systematically monitor any services delivered on its behalf, and uses these to ensure that the services delivered comply with these Standards at all times

While Standard 2 of SRTOs 2015 addresses the key client criteria of quality training and assessment strategies and practices there are many other quality considerations that make up a quality-assured RTO business.

Every RTO must have a system (often referred to as a ‘business or quality management system’) to manage its operations. The system should provide the basis for quality assuring a business.

Quality assurance is maintained by ensuring that:
  • The organisation understands the relationship and differences between Quality Management systems, Quality standards and Regulatory standards.
  • Understand how a properly implemented business (quality) management system can help improve fundamental business performance well beyond just meeting compliance/regulatory requirements
  • Use quality assurance techniques to help review their existing system and processes
  • Revitalise their existing quality management system
  • Organisation participate in professional networking with colleagues across RTOs and wider industry.

To be continued…

Obligations of Registered Training Organizations in Terms of Reporting

Under the Standards for Registered Training Organisations 2015, all RTOs are obliged to provide accurate and complete data.

All ASQA-registered training organisations RTO must meet mandatory annual data submission requirements, including:

  • Submitting the annual declaration on compliance to ASQA
  • Submitting total VET activity (TVA) data, including the reporting of unique student identifier (USI) data.

There is a limited number of exemptions for some short courses and eligible RTOs, however, if you are delivering training under a funding agreement you are required to report all of your contracted delivery to the relevant Department.

Organisations are, therefore, responsible for a number of reporting requirements under the Standards for Registered Training Organisations 2015. The reporting requirements include:

The annual declaration on compliance

The Standards require each RTO to provide ASQA with an annual declaration on their RTO’s compliance.
The annual declaration must be signed by the principal executive officer/chief executive officer registered with ASQA as listed on training.gov.au.

If you are the RTO CEO or PEO, ASQA will notify you by email of your obligation to complete the declaration and provide you with a link to the online form. You can check your details on training.gov.au to ensure that ASQA has access to your current email address to ensure you receive this invitation.

When you submit the declaration, you are confirming to ASQA that you:

  • Systematically monitor your RTO’s compliance
  • Implement preventive and corrective actions where considered necessary.

The declaration also asks you to confirm that records pertaining to your RTO, as reflected on training.gov.au, are accurate and up to date.

Reporting requirement: Total VET Activity (AVETMISS and USI) 

The Australian Vocational Education Training Management Information Statistical Standard (AVETMISS) for VET Providers is a national data standard that ensures the consistent and accurate capture of VET information about students, their courses, units of activity, and qualifications completed. It provides the mechanism for national reporting of VET activity.

Provides information through NCVER to Industry stakeholders about:

  • Statistical information captured for national reporting
  • Unique Student Identifier and all award issuance activity conducted in the previous year

Reporting requirement: Quality Indicators 

These include learner and employer survey data to collect evidence-based and outcome-focussed continuous quality improvement, and assist the VET Regulator to assess the risk of an RTO’s operations:

Other information you must submit:

You must collect AVETMISS-compliant records for all students, and for all competency enrolments and outcomes achieved, throughout the calendar year.

Early in the following year, you must report this data to the National Centre for Vocational Education Research (NCVER) unless you have previously done so through existing contractual arrangements.

RTOs should refer to NCVER’s publications AVETMISS 7.0 VET Provider Collection Specifications and AVETMISS data element definitions which describe the AVETMISS data to be collected.

There are a number of student management systems that can record and produce AVETMISS data files for reporting. A register of data entry tools and student management systems is available on the NCVER website.

NCVER has developed a free AVETMISS data entry tool for RTOs with less than 100 students and an AVETMISS validation software for RTOs to validate their data before submission. Both tools are available on the NCVER website.

For further information, and a range of fact sheets, about Total VET Activity data, please see the:

Visit ASQA website for more information  https://www.asqa.gov.au/vet-registration/meet-data-provision-requirements

Part 1- Contextualising of assessment resources 

Contextualisation of training packages, accredited curricula and learning resources can be achieved without compromising the Standards for Registered Training Organisations (RTOs) 2015. Contextualisation is the addition of industry-specific information to tailor the Standards for Registered Training Organisations (RTOs) 2015 to reflect the immediate operating context and thereby increase its relevance for the learner. Contextualisation is ultimately defined as; the activity undertaken by a Trainer/Assessor to make units of competency, accredited curricula or learning resources meaningful to the learner.

WHAT is contextualisation?

Contextualisation means adjusting units of competency or packaging certain units of competency together to meet the needs of the enterprise or the learner. 

WHY is contextualisation so important?

Contextualisation gives VET providers the flexibility to create a meaningful program for learners whilst ensuring standards are met, and an accredited AQF qualification is obtainable. Contextualisation can make learning more realistic by providing real life and actual workplace examples. Contextualisation also accommodates specific industry needs.

WHAT are the rules for contextualisation?

Contextualisation must comply with the guidelines for contextualisation. Contextualisation must not change the unit of competency’s elements or performance criteria. It can only provide additional information to the range of assessment conditions and assessment requirements in a unit of competency. You must meet the requirements of foundation skills provided under the Australian Core Skills Framework (ACSF) which places mandatory facilitation and assessment compliance requirements associated with: Learning, Reading, Writing, Oral Communication, Numeracy and Digital Technology. 

It must not limit the breadth or portability of the unit/s.

HOW do you contextualise?

There are two ways in which contextualisation occurs:

  1. Delivery of units of competency to reflect a local need by providing additional options or contextualizing assessment to meet the needs of the learner group being assessed.

  2. Packaging units together using elective options to achieve particular outcomes

 

WHY do you need to contextualise assessments?

Contextualising assessment resources ensures that candidates are able to apply their skills and knowledge in a work setting and can be assessed as competent for a particular work context.

WHO is responsible for contextualising assessments?

Registered Training Organisations (RTOs) are responsible for:

  • identifying the target audience/ or client group for whom use of the assessment resources will be relevant
  • adapting and contextualising learning resources and, in particular, assessments, to address group and individual needs, relevant to industry and local conditions It is advisable that trainer/ assessors consider each assessment in the context of the specific industry sector and/or organisation and make adjustments or contextualise as necessary.

 

RTOs should contextualise in line with reasonable adjustment practices, ensuring that contextualisation will result in consistent assessment practices throughout the organisation.

Read more here

Writing your Training and Assessment Strategy – Part 1 of Part 5

A Training and Assessment Strategy (TAS) is the approach of, and method adopted by, an RTO with respect to training and assessment designed to enable learners to meet the requirements of the training package or accredited course (Glossary, Standards for RTOs 2015).
The Training and Assessment Strategy (TAS) is a high-level view of a program that guides the learning requirements and the teaching, training and assessment arrangements of a VET qualification. It is a “how-to” guide that defines and explains the process of developing, delivering and managing a training program. 
The Training and Assessment Strategy (TAS) is also called a Learning and Assessment Strategy (LAS), Qualification Delivery and Assessment Strategy (QDAS) or simply; a helicopter document. We strongly suggest you name your document according to the terminology and words mentioned within the Standards for Registered Training Organisations (RTOs) 2015. 
The Training and Assessment Strategy (TAS) is used to convey information such as;

  • The qualification (if applicable) or unit of competency training product codes and titles 
  • Requirements to enrol in the course (set by the RTO)
  • The core and elective units of competency in the course and a rationale 
  • Details of the training product and  alignment with the qualification packaging rules 
  • Prerequisites (pre-existing knowledge and skills) to enrol in the training product (as per the training package)
  • Details of the training organisation and contact person 
  • Any clustering (grouping) of units
  • The learner cohort/ training group (description of employment status, academic background, domestic or international, related industry experience)  
  • The mode and method of training delivery 
  • The mode and method of assessment
  • Entry and exit points 
  • Pathways to, from and employment 
  • Timeframes for delivery and assessment
  • Volume of learning and amount of training 
  • Information regarding work-placement requirements, if applicable 
  • Information how training and assessment is going to take place 
  • Details of staff qualified to deliver and assess the training
  • Equipment, facilities and resources required
  • Explanation and outline of  industry consultation 
  • Explanation and outline of how industry feedback has contributed to changes in training and assessment, facilities and resources, training and assessment skills of trainers and assessors 
  • How the program has been validated 
  • Sequence of delivery of units according to a priority order 
  • Review and approval processes for training and assessment strategies to both staff and regulators (in the case of nationally recognised training).  

This information is initially constructed to form an overarching strategy which will allow the training organisation to validate that it possesses the organisational capacity to deliver the qualification; giving thought to any specific venue, access to equipment as well as qualified staff; both from a vocational and training and assessment perspective.
The Training and Assessment Strategy, therefore,  outlines the macro-level requirements of the learning and assessment process. 
The Training and Assessment Strategy tool or template can be developed using a Word document (.docx). It is an active document and should be modified and updated to match what, where, when and how the training organisation is delivering a training product. 
How auditors use the training and assessment strategy 
The auditors make sure the strategy provides the framework to deliver a quality training product. Their main focus stays on: 

  • Where the training will be delivered 
  • How the training will be delivered   
  • What  the method of the course delivery is
  • What resources and/or support services are provided to the student 
  • Who is delivering the training and any skill-gaps 
  • How clear are entry and exit requirements 
  • How clear the instructions and information for trainers and assessors are when using the strategy 

The regulatory body can ask you to provide a compliant training and assessment strategy at any time before, during or after an audit or any regulatory activity such as at the time of addition to scope application etc. 
You must develop a training and assessment strategy before you start delivering training. The strategy should be validated to ensure it is “fit-for-purpose”. You need to develop training and assessment strategies when you are planning to deliver a course/training product. 
You must have a fit for purpose training assessment strategy for:   

  • each course and/or training product  
  • each delivery mode (class-room based, online, workplace delivery etc) 
  • each learner cohort 
  • each location 
  • or any other variation in teaching, learning, assessment and support arrangements 

Where any variations occur in training and assessment you must provide a modified TAS. A common situation occurs where a training and assessment strategy has been developed for one learner cohort, however the training organisation is asked to deliver to a very different cohort.  For example a TAS initially developed to deliver training to mature students with substantial industry experience with a shorter delivery time frame and assessment methods which utilise the candidates prior experience- or application to the workplace.  If the RTO’s new learner cohort has little to no experience, the TAS will not be fit for purpose. 
There is also no “single size” template for a TAS. All variations must be correctly recorded through a customised or new training and assessment strategy. The training organisation must consider: 

  • How the revised or updated training and assessment strategy provides a clear framework for delivering a quality training product or course 
  • Support needs and requirements to deliver a training product 
  • How the course delivery suits the learner cohort  or alternatively, referring to the opportunity to another provider if the cohort does not meet their business model.

In our next editions, we will discuss: 

  • What should be included in a training and assessment strategy (TAS) template 
  • How to complete a training and assessment strategy (TAS) template 
  • Review and manage training and assessment strategy (TAS) tool 

References: 
https://www.asqa.gov.au/standards/training-assessment/clauses-1.1-to-1.4-2.2